Network Monitoring Jobs

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Hourly - Intermediate ($$) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
Your job is to implement a proxy server for AOL instant messaging service that should work with the latest AIM clients. The proxy server implementation is followed by: - Archiving messages that are being transported through proxy server - Have a way to download message archive regularly The goal is to read messages from different AIM clients, archive those and have the ability to access those often. Ideally we would want to avoid implementing the proxy server from scratch. We've looked into OSCAR protocol (AIM's transport protocol) and couple open source proxy solutions. Since we're pretty short on time, you should respond with a how you're going to approach this problem and what time it would take you implement it. You can also come up with alternate solutions on how best we can intercept messages.
Skills: Network Monitoring Network Analysis Network Programming XMPP
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are a UK based software company who house all of our servers in a Data Centre here in the UK. We are looking for an expert and strong infrastructure engineer to assist us with the upkeep, maintenance of our dedicated server estate of 200 servers remotely. As we utilise pfSense heavily, experience would be absolutely crucial to configure firewall rules, create VPN accounts, security, good understanding of configuring DHCP local IP and natting it to a Public IP address allocation. You would be required to be available to monitor the infrastructure and maintain maximum uptime along with troubleshooting any possible service affecting issues. Proficiency in Linux is an absolute certain requirement.
Skills: Network Monitoring Iptables Linux System Administration Network Planning
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
We are looking for someone who has lots of experience deploying and managing Logic Monitor. We have multiple instances and need to clean up the installations, plus a few new installations. We will be looking for detailed dashboards, and lots of custom alerting. Experience with integration with Connectwise is a plus but not a necessity.
Skills: Network Monitoring
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for a Linux System Administrator(individual or company) to head our Support Department. We are currently a hosting start-up with a hand-full of clients and expecting to grow. Our CEO is an experienced Level 3 Support Technician. So workflow, discourse, and expectations will be stream-lined, easy-to-understand, and reasonable. Prerequisites: - Must speak fluent English, as a majority of our client base are native English speakers. - 2 years or more experience in handling technical support tickets. - Ability to build personal rapport with clients(make them feel understood & cared for). - Exhibit friendly and professional etiquette at all times. - Flexibility with hours, as demand may increase or decrease unexpectedly. Our Toolbox(must be prepared to use these applications): - WHMCS - CentOS/CloudLInux - Ezeelogin - OnlyOffice - Hipchat - Tawk.to - cPanel/WHM - Zoiper, or VOIP system of your choice Job Description(must be willing to fulfil these duties): - Work remotely. - Monitor servers through Hipchat and resolve unexpected issues. - Monitor client technical support tickets via email and resolve issues. - Monitor Tawk.to chat and resolve issues. - Monitor technical support tickets via WHMCS(email alert), and resolve issues. - Minimum of at least two sentences in replies, no one-liners. - Redirect possible unexpected sales support. - Report signs of abuse or violations of the TOS by clients through chain of command. - Thoroughly understand the company TOS, SLA, Privacy Policy, and Refund Policy. - Follow the company branding guidelines and direction outlined in OnlyOffice.
Skills: Network Monitoring Administrative Support CentOS chat support