Online Community Management Jobs

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Fixed-Price - Expert ($$$) - Est. Budget: $333 - Posted
I am launching an online upscale skin care product line. I need to build an online customer community/tribe based on our company's mission see www.transcendentbeauty.net I'd like to outsource social media management, content development, community messaging and engagement, email marketing database management.
Skills: Online Community Management Brand Marketing
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
I am a Moroccan fashion designer and i m looking for a french community manager to manage all my social networks: Facebook, Instagram, Twitter and Email Marketing by posting my creations online, events, etc Email Marketing with Mailchimp with Wordpress WooCommerce. the goal is to manage the social networks in order that my fans across Europe can follow my daily life, my work and my businesstrips. My website: www.caftan.be
Skills: Online Community Management Communications WordPress e-Commerce
Fixed-Price - Intermediate ($$) - Est. Budget: $50 - Posted
Job Purpose: The Director, Comedy Development will report to and work with the CEO and will primarily develop new series for the Network. Essential Responsibilities: Field pitches, identify trends, and help establish the strategic development goals for the Comedy department Develop new and current programming, including identifying and securing new talent for projects in development Build and maintain relationships with production and/or co-production partners Identify new business opportunities, pursuing potential deals where appropriate Provide notes on outlines, scripts and cuts Find and pitch new material to senior management Provide notes on story, outline and script for projects in development Introduce new writers to the studio with the potential for future development Assist the development team in identifying concepts and talent Work with Business Affairs to close talent and production deals Work with Production to ensure that agreed to concepts are fully realized in production Spearhead internal concepting for shows that will expand the brand May supervise the production of one to two series Attend shoots, and work with the Executive Producers and the director of finance/ production to solve budget issues Work with the Programming department to ensure that agreed to concepts are fully realized in production Attend and act as a creative executive on run-throughs and tapings Build and maintain relationships with producers, directors, and production companies Serve as liaison between production and other network departments including publicity, marketing, finance, etc. Work strategically with producers and network to continuously reinvigorate current series
Skills: Online Community Management Online Writing Product Development Product management
Fixed Price Budget - Expert ($$$) - $30 to $1,000 - Posted
I am looking for senior professionals with entrepreneurial skills and sound financial background to introduce greenworkforce.in , a social entrepreneurship in their country. Now that we operate in India, Kenya and South Africa, I am keen to expand the network to at least seven more potential countries. The ideal situation is that the country finds values in the following programs - Academy + Industry connects - Promoting employability through alternate career - Entrepreneurship education The business involves building a freelancers team, networking with educational institutes, entrepreneurs and small businesses in the country. The online system demands minimal physical infrastructure, but, more of time investment and dedication. As a first step, I want the interested parties to prepare a SWOT analysis. I have set a budget of 30$ per country for the same.
Skills: Online Community Management Business Development Education Technology Entrepreneurship
Fixed-Price - Expert ($$$) - Est. Budget: $2,000 - Posted
We are looking for a Unity VR developer with experience in Oculus framework (mostly interested on Gear VR) who can help us to develop a simple Oculus app capable of playing different video streams. these streams can be 360-3D, 360 or 2D standard vídeos. 360-3D and 360 videos have to be played 360 sphere. 2D vídeos have to be played Oculus Home Cinema format. Videos will be mixed one after the other depending on where the viewer is looking at. A settings page will be required. Compatibility with different streams format will be required (RTMP, HLS etc) Look and feel is not a big issue in this development stage. A simple one will be valid.
Skills: Online Community Management Oculus Rift Video Streaming Virtual Reality
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Experienced social media manager needed for a growing company that produces all-natural pet treats. Please read this entire job description before applying. Minimum requirements: - At least 3 years of recent experience managing Facebook, Twitter, Instagram, YouTube, and/or Pinterest accounts, ideally for a large consumer packaged good company, ideally in the United States or Canada. - Native-level fluency in written American English - Up-to-date knowledge of online marketing best practices Preferred (but not required) skills/experience: - Branding - Content marketing - Paid online marketing - Hootsuite - Graphic design skills would be a plus Responsibilities: - Post once daily (7 days per week) on each of the company's 4 social media accounts: Facebook, Twitter, Instagram, Pinterest (up to 3 hours per week) - Respond to all comments and direct messages (up to 1 hour per week) - Undertake occasional projects to boost number of followers/likes (up to 2 hours per week) We will provide branding and content guidelines, but you will be responsible for sourcing sharable content and creating original content, as well. Your goal will be to increase the company's social media following, engage/entertain/delight our audience, communicate the company's brand identity, and drive clicks to our website and ultimately also product sales. Total time commitment: up to 6 hours per week.
Skills: Online Community Management Blog Writing Brand Marketing Content Writing
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Looking for a Ukraine-based community manager to manage community, webinars and social media for internet startup that deals in the freelance industry Preferably Ukraine-based with experience managing community for US-facing products / services and customers. Perfect English communication skills (verbal, written) and fast typing to manage company webinars in English (and in the future possibly in Russian as well). Also there may be some work related to customer service and customer interaction as needed.
Skills: Online Community Management Content Writing Email Marketing Marketing strategy
Fixed-Price - Intermediate ($$) - Est. Budget: $1,000 - Posted
We are looking to appoint 2 Community Managers to support the Head of Community in delivering the vision and strategy for Lebara customer service and community. These roles are language specific and are suitable for Polish and Romanian-speaking professionals. The Community Executive/Manager role will act as the primary face to face contact with members of the Lebara Community, engaging directly in day to day interactions, moderating behaviour and driving members to the types of content they need and interact with, as well as providing help and support where necessary, as well as reporting the community health statistics to the Head of Community on a regular basis. Operational work will be involved on a regular basis due to being a part of a fast paced environment. _____________________________________________________________________________ Key Responsibilities: Lebara Community: -Interaction on the Community, managing activity and overseeing behaviour and activities of users -Developing strategies to improve various aspect of the online community, including increased engagement, support quality and positive interactions -Oversight of moderation of Community activity -Identification and incitement of Community advocates, and building strong relationships with these members -Weekly reports to the Head of Community on community health, activity, popular content, trends, issues, week on week stats General and individual responsibilities: -Keeping up to date with the latest Lebara product news and updates -Highlighting trends in Community topics -Weekly reports on community health, activity, popular content, trends, issues, week on week stats. -To consistently meet all individual and team targets -Actively contribute in team meetings and share knowledge with colleagues to maximise knowledge retention within the projects -Ability to work on own initiative and as part of a team -Build an effective working relationship with key stakeholders -Reporting success -On-call to handle serious service issues or moderation issues that require escalation -Process management and improvement -Aiding in the daily operational work of the community which will involve answering questions in a support capacity, moderation of users and content, making sure official content is up to date and helpful, interacting with the members on both a personal and professional level Skills and Experience: -Strong written language skills and copy writing skills required for the languages you are supporting, confident writing both proactive communications and engaging in live time written communications via social channels. -Experience working in a fast paced environment with multiple stakeholders and dealing with a variety of customers and understanding their needs and differences. -Experience in managing an online community in a professional capacity -Experience working with social media platforms is a bonus -Experience working within the telecoms industry is a bonus
Skills: Online Community Management Polish Romanian
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We require a VA/freelancer to assist with managing our product reviews. This position requires skill sets in customer service, social media and reputation management. You will be responsible to manage all of our customer reviews of our product on Amazon, our website, a third party review website, google reviews and our own separate product review forum. You will encourage and communicate with all of our customers (both happy and sometimes not so happy) . Convert the not so happy to happy and the happy to post reviews all over the internet. We need someone that is very independent, self starter, and for someone that really cares about achieving common goals - getting excellent reviews. You will be the heart of our reputation, & ensure feedback flows to all teams in order to improve & innovate our medical device product. And you spark customers with new ways to make their experience continuously better. REQUIREMENTS ========== Experience REQUIREMENTS ========== • Proven customer support experience • Track record of positive customer satisfaction • Excellent communication skills (both written AND verbal) • Familiarity with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Ability to multi-task, prioritize, and manage time effectively • High speed internet access • Be able to navigate amongst several internet portals to update reviews and assist customers and update reviews. • Bonus: Proven Customer service virtual assistant experience. We're not only looking for the person with the right background, but the right personality to succeed and be an integral part of our growing team. This is JUST AS IMPORTANT as the experience. ========== Personality REQUIREMENTS ========== • NO EXCUSES -you are someone who doesn't waste time giving excuses. You see the problems, and moves past complaining straight into finding a solution and supporting our customer. • GREAT COMMUNICATOR - you understand how to speak with people in an empathetic and non-condescending way, and encourage them to post [positive] reviews • OUTSTANDING ENGLISH – your written English and communication skills are so good that people would naturally assume you are a native English speaker. • TEAM PLAYER - you understand that we're a team and it is important to communicate with multiple members of our team. =============== CRITICAL INFORMATION =============== Please provide us your SkypeID when submitting your proposal so we can interview you.
Skills: Online Community Management Customer service Social Media Management Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Wish brings together top technical talent from Google, Facebook, and Yahoo! Wish, www.wish.com, improves online merchandise discovery by helping users find the products they love, share these products with friends, score great prices, and unlock exclusive rewards. Essentially, it’s a digital mall that fits in your back pocket! Wish was launched in November 2011 and already has over 100 million registered users, making it one of the top 5 mobile applications, and recognized as the Best Android Shopping App of 2014! The Wish mobile app is available on iPhone, iPod Touch, and iPad: http://itunes.apple.com/us/app/wish-discover-products-youll/id530621395?mt=8 The Wish mobile app is also available on Android phones: https://play.google.com/store/apps/details?id=com.contextlogic.wish Responsibilities: - Respond to, triage, and resolve customer support tickets - Work with Manager of Operations to manage support issues and create efficient processes - Report on general temperature for customer support issues - Pass along any promising customer ideas and suggestions to the rest of the team Desired Skills & Experience You: - are a good communicator. Your spelling and grammar are excellent; your writing is clear and concise. - are a good reader. Sometimes customers don't write clearly and sometimes they write in an entirely different language. You will need to be able to parse their messages in order to help them. - have endless patience. See above. - have a strong desire to optimize your workflow and automate repetitive tasks. - can work efficiently without close supervision. We don't tell you what time you need to work, but we do expect that you're adult enough to get your work done in the schedule you set. A foreign language is a HUGE plus. Here are the languages that need the most support on Wish: Italian, Spanish, Portuguese, German, and French.
Skills: Online Community Management Customer support