You've landed at the right place. oDesk is now Upwork. Learn about the new platform.

Online Community Management Jobs

32 were found based on your criteria {{ paging.total | number:0 }} were found based on your criteria

show all
  • Hourly ({{ jobTypeController.getFacetCount("hourly") | number:0}})
  • Fixed Price ({{ jobTypeController.getFacetCount("fixed") | number:0}})
show all
only
only
only
show all
only
only
only
only
only
show all
only
only
only
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Are you the type of person who goes the extra mile to make someone smile (even if you don’t know them)? ** Do you genuinely enjoy helping people?… ** Is empathy your default reaction to hearing someone else's problem? ** Are you a great listener that can go the extra mile & help solve a stranger’s problem? ** Do you pride yourself in your uncanny ability to turn an angry stranger into a happy new friend? ** Do you have a deep passion for personal growth, life-long learning, spiritual expansion? ** If this sounds like more of a description of you than some boring job post... you may have just found a new home! We're Soul Space (from Las Vegas, Nevada) & we're on a mission to inspire & empower 1,000,000 people to manifest their own miracles by 2021… but we need your help! Soul Space is seeking an experienced, customer happiness specialist to join our growing team! As a customer happiness specialist your number one job will be to make sure that our customers are happy! You'll become the front line & the friendly voice of Soul Space, assisting our customers through technical issues to account issues plus anything & everything in between. We are a company that is all about personal growth & spiritual expansion, & we are looking for a team member who not only makes a difference in the daily lives of our subscribers who are seeking assistance, but who can flourish in their own personal journey as well. This is a fantastic job opportunity for someone who actually cares… & also for someone who can handle & embrace change & growth. As our Customer Happiness Specialist, you’re the essence of an extraordinary customer service. You love people & love to enrich their lives through dialogue about our products as well. Having a detailed knowledge, you’re not just serving information, but are also making recommendations & play an advisory role. You are the heart of our reputation, & ensure feedback flows to all teams in order to improve & innovate our services. And you spark customers with new ways to make their experience continuously better. Soul Space is aiming to be the gold standard for customer support in the personal development industry. We will only hire the warmest and the most positive, genuine and dedicated people to represent our company. REQUIREMENTS ========== Experience REQUIREMENTS ========== • Proven customer support experience • Track record of positive customer satisfaction • Excellent communication skills (both written AND verbal) • Familiarity with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Ability to multi-task, prioritize, and manage time effectively • High speed internet access • Typing speed 55+ word per minute • Bonus: Proven virtual assistant experience. We're not only looking for the person with the right background, but the right personality to succeed and be an integral part of our growing team. This is JUST AS IMPORTANT as the experience. ========== Personality REQUIREMENTS ========== • NO EXCUSES -you are someone who doesn't waste time giving excuses. You see the problems, and moves past complaining straight into finding a solution and supporting our customer. • DAMN GOOD COMMUNICATOR - you understand how to speak with people in an empathetic and non-condescending way, but can still be firm if and when the situation calls. • OUTSTANDING ENGLISH – your written English and communication skills are so good that people would naturally assume you are a native English speaker. • SUPERB LISTENER - you can comprehend just as well as you speak AND believe that listening is just as important as speaking. • PATIENCE - high level of patience, or the ability to control and keep your temper under wraps…whatever comes first. • COMPASSIONATE - you are not a robot. You understand human emotions, feelings, thoughts, tendencies and know how to work it. You have a deep appreciation, understanding and openness to the variety of personalities and beliefs that people have and express. • OVERDELIVER – you go above and beyond the call of duty to make customers and prospects feel like they have a friend to reach out to at Soul Space if they need support. • PASSIONATE FOR PERSONAL GROWTH – you feel deeply passionate about this life journey you’re on and are on a mission to become the best person you can be. You LOVE learning, growing and expanding spiritually and have a knowledge and deep appreciation for metaphysics. • TEAM PLAYER - you understand that we're a team and customer satisfaction is a company and department KPI NOT an individual accolade.  If you're still reading this post then you may have just found your new home! =============== CRITICAL INFORMATION =============== To review the rest of this job post, and to assure your application is reviewed, please download the attached document which gives more details about application instructions, our hiring process, what happens after, + tips to WOW us.
Skills: Online Community Management CRM Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
You will build a Facebook community from zero members and create/maintain active participation by members. It will be a lively group discussing prediabetes. In order to build this active community, you will need to know something about diabetes and prediabetes. You should also have past experience building a community from scratch. (If you are knowledgeable about prediabetes but have no direct experience building a community from zero, I would consider your application if you have high quality training like Ryan Deiss/Digital Marketer community manager training.) Only people who really enjoy community management and find diabetes interesting should apply. For the right candidate, this will be a beginning place with much more work to follow on other social platforms (i.e. Twitter, Pinterest, Periscope, Google +, etc) and possibly other roles like research, blogging, WordPress management and who knows what else. If we are working well together, we'll figure out which other roles are right for you. In your application, please explain: - your past experience building a community (provide a link so I can check it out, if possible) - what your interest, experience, or expertise is in Pre-diabetes - how you would go about building this FB group from scratch I look forward to getting to know you! :-) Jen
Skills: Online Community Management Facebook Marketing Research Social Media Marketing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I have a consulting business that offers services to financial planning and accounting businesses in Australia. I require an experienced marketing manager to help develop and implement a marketing strategy for my business. The objective of this role will be to generate leads online as well as provide content across a number of platforms to nurture and convert leads into prospects. Experience required: - Content marketing - SEO - Online/Social media marketing - Lead funnel management - CRM marketing management - lead to prospect conversion - Linkedin marketing - financial services industry experience would be ideal
Skills: Online Community Management Article Writing Content Writing database management
Fixed-Price - Entry Level ($) - Est. Budget: $30 - Posted
Social Media Agency needs a native Turkish speaker to moderate comments within the Turkish Facebook page community. Job consists of: - monitoring, answering, deleting, hiding comments (Moderation Master Guidelines provided + online moderation tool provided) - escalating when necessary - label positive/neutral/negative moods according to Moderation Guidelines provided. - Maintain the Moderation Guidelines and ensure they are up to date - The jobs should not take more than 30 min/day, 2 day/month reviewing the moderation tool back office once every other day. Profile: We need someone with judgment, social savvy, and an ability to judge others' senses of humor so we can tell what is hostile and what is just a joke. They should be extremely comfortable with colloquial and conversational tone of voice
Skills: Online Community Management Facebook Marketing Forum Moderation Turkish
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
At its core, UBot Media is a company dedicated to making building marketing and web automation software easy for anyone. Our community is a very important aspect of how new and experienced users work together to solve problems and improve their skills. We are looking for a fluent and careful English speaker (non-native is fine) who can successfully moderate, interact, and direct conversations related to UBot Studio's functionality, as well as the culture of programming. This community manager should mainly direct the conversation, giving helpful advice or suggestions and moderating unhelpful advice or negative comments. This position will require some knowledge of the software to be learned over time. It also requires some understanding of marketing, and how to think creatively about questions. When in doubt, the community manager will need to determine what questions need sent to the rest of the UBot Media team and what questions can be ignored, and their level of importance. Someone who wants to grow over time and become a bigger part of the UBot Media team would be ideal. Currently this position should only require around 10 hours of work each week, divided around 1-2 hours per day on the forum and a few minutes checking into chat groups regularly.
Skills: Online Community Management Automation Internet Marketing Virtual Assistant
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
SEO - high level SEO person needed - proven results and performance ! is a must ! To analyse the situation of our main website and then other related websites Hands on proven experience / proven track record and results performance oriented. Very ethical Highly professional and dedicated Team player and transparent - sharing his methods / collaborative and likes to work on things together and show results Very systematic and analytical - likes to analyse things in depth and share the tools being used ( GA and Webmaster Tolls ) likes to use very professional analysis tools like SEO Majestic / or SEO Moz or equivallent ones ( paid editions ) Reasonable in prices and does not work with packages - but focused on growing the business / relevant traffic from the relevant TA ( Target Audience ) focus on conversions and sales Can work with English seo but if other languages a big advantage as well If any good knowledge of PPC Google / SEM / Ppc facebook - campaigns - big advantage but not a must apply with proven track record CV and samples to email show contact info and cover letter explaining more about your background / and why would you be suitable to this position
  • Number of freelancers needed: 2
Skills: Online Community Management A/B Testing Adobe Illustrator Adobe Photoshop
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
Necesitamos un trabajador remoto con conocimiento en marketing digital y manejo de redes para administrar nuestras campañas digitales como en Google y Facebook y aportar artículos y contenido a nuestro sitio y redes así como atención al cliente. La idea es que esté contratado de planta pagando por hora con un máximo asegurado por mes. Conocimientos en diseño gráfico para enriquecer las publicaciones es un plus y por supuesto un tanto de inglés para el entendimiento básico de nuestros sistemas como wordpress. Empezaría con contrato de prueba para pasar a tener planta. Como es obvio en este mensaje requerimos que hable español para la correcta redacción de contenidos.
Skills: Online Community Management Internet Marketing Spanish
Looking for the Team App?
Download the New Upwork Team App
Fixed Price Budget - ${{ job.amount.amount | number:0 }} to ${{ job.maxAmount.amount | number:0 }} Fixed-Price - Est. Budget: ${{ job.amount.amount | number:0 }} Open to Suggestion Hourly - Est. Time: {{ [job.duration, job.engagement].join(', ') }} - Posted
Skills: {{ skill.prettyName }}
Looking for the Team App?
Download the New Upwork Team App