Online Help Jobs

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Hourly - Entry Level ($) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
Job Description – Research We are a women-owned company providing coaching, training and development is in search of a someone to do research and build a call list for pitching speaking services. This is a one-time project with the following objective: search and compile a list of the best speaking opportunities. OVERVIEW • Search the internet for women’s conferences and events, professional organizations, ministry events • Collect contact information for individuals responsible for hiring speakers • Compile a thorough list with all pertinent information in Excel SKILLS/REQUIREMENTS: • Expert in online research • Ability to conduct a thorough search using all online research ie. web and social media (accounts on Linked-In, Facebook, Instagram, Twitter • Interest in women’s empowerment This project could potentially be more or less depending on how the relationship goes…
Skills: Online Help Data mining Microsoft Excel Research
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
I want freelancer to research online the list of companies i provide and give me emails and contact numbers of relevant designations . the designation i am looking for is given below. compnay list i will provide to slected freelancers. Head of BCM Head of HSE Head of Emergency Response Head of Risk Management Vice precident HSE Head of Planning HSE Manager IT Director Head of IT Director, Governance and Risk Manager, Enterprise Risk Services / Business continuity Head of PMO Director, Strategic Planning & Organizational Excellence Director/Head - Policy Development & Strategy Planning Corporate Quality & Strategy manager
Skills: Online Help Lead generation Market research
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for a permanent full-time addition to our small team. Must be able to work Australian business hours and be available via both phone and email. You do not have to be Australian to apply for this role (if you ARE Australian, please note in your application your residency status and whether you hold an ABN/are registered for GST). You will have experience in a junior management or 2IC role, impeccable phone and email communication, flawless English language skills (both written and verbal), attention to detail and time management. You will be expected to respond to client enquiries with efficacy, schedule work for 60+ subcontractors, troubleshoot basic technical challenges with audio files for clients/subcontractors, and maintain communication with the CEO around the day-to-day operations. On quiet days, you will also proofread and quality assurance of transcripts, though this is largely performed by our committed editors. You will preferably have experience as a freelancer (working online, independently motivated and COMPLETELY reliable). Your profile will be reviewed and you will be Googled prior to interview. If new to freelancing, you must be able to demonstrate these competencies with work experience and contactable references. The ideal candidate will have demonstrable experience as a freelance audio transcriptionist or proofreader in addition to previous or present management roles in which the aforementioned skills were required as part of day-to-day work. I am looking for a permanent fit to our team. This is not a creative role - I do not expect a passionate thesis on how transcription fulfils your existence. I am looking for a committed professional who is happy working for themselves and playing an invaluable role in providing top-quality service to our clients. Our company philosophy is based around working for our people first. Please include the phrase 'ETHICAL LEXICAL' at the top of your application and include a cover letter, CV and references to be considered. Thank you and I look forward to reading your submissions!
  • Number of freelancers needed: 3
Skills: Online Help Account Management Administrative Support Customer service
Hourly - Entry Level ($) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
I need someone to help me complete a spreadsheet/list for a business marketing campaign. The data will be used for mail, email as well as phone contact. I will need to verbally describe me ideas to the freelancer so you must be able to communicate with a decent English.
Skills: Online Help Data Entry Internet research
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
TVsquared is a TV attribution platform created to measure and improve the performance of TV advertising for response-based advertisers. Our SaaS Portal allows advertisers, for the first time, to track sales, revenue and lifetime value back to individual spots and channels. TVsquared is currently used by over 370 clients in 43 countries. We are looking to test Iridize as an Onboarding, feature tour and tooltip, and Help section tool. We will need assistance implementing new tooltips, wizzards and afterwards managing them. This would be an ongoing job that is anticipated to have a gradual ramp up period. Ideally the person would have training tool or documentation experience.
Skills: Online Help Desktop Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are a US software company focused on cloud B2B systems, looking for a tech/customer support agent to provide phone/live chat/ticketing based support. This is a long-term, ongoing position. Required skills: - Fluency in English (both written and verbal) - Technical background, either in the software industry or closely (IT) related - Experience in providing technical/customer support - Good at multitasking - Strong problem solving skills - Strong communication and teamwork skills - Reliable Internet connection (10+ mbit) for VOIP use Bonus skills: - Experience with any kind of scheduling, payroll, project management, HR or CMS software is a plus - Any experience with Zendesk, RingCentral, LiveChatInc or Intercom is a plus Work duties: - Handling tickets, live chat and phone calls with customers - Responding to general inquiries about our software - Resolving technical issues clients may experience with the use of software - Helping customers with the registration, initial setup and/or software use Work Hours: - We initially need the coverage for the evening shift- PST (usually between 6PM and 10PM Monday through Friday), with an 8-9 hour shift on Sunday. * The initial training (cc. 2 weeks) is held during the first shift (PST).
  • Number of freelancers needed: 2
Skills: Online Help chat support Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi, my name is Kevin. I am an author and relationship coach, and CEO of Who I Am Looking For: I am looking for a reliable, hard-working, and detail-oriented customer support star with great technical skills to be part of the team. What Needs to Be Done: Every day, customers who purchase my books and online courses write and call in with questions. Questions about accessing their order, questions about billing, questions about refunds, chargebacks, and many other concerns. What I Am Looking For... I'm looking for someone who is very organized and detailed-oriented because you will be corresponding with many customers through uor online customer service platform inside of Zendesk. What you'll be doing... You will be answering emails, providing customers with links to book appointments and order new products and services, issuing refunds, and doing other customer service tasks. You will also be receiving and/or making phone calls to customers to help them resolve their issues. Tasks include: - Answering emails/livechat/tickets, providing top-notch service - Processing orders and shipments in e-commerce system - Provide support for customers and users to use our sites - Updating product information, images - Escalating tickets to the technical team - Other tasks as assigned What the position entails: We like to start each new customer support agent at 10-20 hrs per week to start. However, if you're the right person for the job, this could lead to a permanent full-time position of 30-40 hrs a week. All new hires in our company go through a 90 day test period, where we will review your performance after 90 days and determine if you're the right fit for the job and for the company. This is a long-term position so I am looking for a team player, who will do their part to contribute to the overall success of the organization. The rate of pay depends on the level of experience and how closely your skill set matches the desired requirements. If you're interested, write me a message and let me know why you think you would be a perfect fit for this position. If you want even more bonus points, please reference the #1 most similar position you had that is relevant to this, and tell me why you think that experience will help you excel here. MUST HAVE: - PST availability, M-F - Impeccable attention to detail - Strong communication skills - Integrity HUGE PLUSES - knowledge in CRMs, Wordpress, tech-savvy, and online marketing. Thanks! Kevin PS: If you want your application to stand out from all the rest, please put "Attentive" in the very beginning of the message. This will show me that you're attentive to details and that you actually read the entire message and followed my instructions.
  • Number of freelancers needed: 3
Skills: Online Help Administrative Support chat support Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Our store is projected to do 1 million dollars in 2016. We are looking for a team player who has already experience in Customer Service. People are buying products from our store and constantly emailing with questions about tracking their order etc... You will be responding every 12 hours logging into our database handling the questions and looking up orders and giving them what they request. Going to hire someone who lives in Philippians and speaks English and who has fast computer a reliable person responsible. If you have marketing or design experience, that is a major bonus... I am also the owner of the company and will be expecting​ you have Skype and can talk to me with a good working microphone to get training done before you start. We are looking for someone who is Trusting, Reliable and always there ready to grow by learning and getting trained and always learn working hard with our team. We do not sleep we are very serious about 2016 increasing million dollars.​ We look forward to chatting on Skype. Scott Raley PS. Reach out on Skype: multplestreams
  • Number of freelancers needed: 3
Skills: Online Help Customer service Customer support Email Etiquette
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Job Summary: Teaching the English language to Chinese students online and evaluating their performance based on set guidelines. •Prepare and study the teaching materials before the lesson starts •Conduct one-on-one video lessons with students within the prescribed time •Teach the correct usage of the English language through constant practice •Provide corrective feedback and ensure that the students understand each lesson •Create a lesson memo with the necessary feedback about the topics discussed Job Requirements: •Excellent command of the English language •Driven, highly-motivated and can work with minimal supervision •Available to teach minimum of 5 days a week from 7pm - 11pm •Computer proficiency is expected •Career shifters, working students, and fresh college graduates are welcome to apply •Open to all qualified candidates from Luzon, Visayas and Mindanao Workstation Requirements: •Must have home office environment conducive to learning with wired DSL connection (speed of at least 3Mbps); •Laptop/Desktop with Windows 7 or 8: 2GB RAM, Intel Core 2 Duo or AMD equivalent; •Webcam (HD) •Headset (with Noise Cancelling feature); Work Schedule: Can be part-time or full-time.
  • Number of freelancers needed: 99
Skills: Online Help Customer service eLearning English
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Job Description: (1) This is a part-time English teaching job, you can work anytime you want.  (2) This is a one-to-one virtual classroom. We will use Skype or QQ as our communication tools.  (3) Most of the students have a little Knowledge of English. So your main task is to communicate with the students. We will provide you with some materials that might be helpful for you.  Job Requirements: (1) Native English speaker with good communication skills. (2) Must be punctual when the schedule is confirmed. (3) Be patient and responsible to students. (4) TEFL certificate or teaching experience would be a plus. System Requirements: (1) PC or MAC with a camera. (2) Good quality headset with an integrated microphone (3) High-speed network from a quiet location (4) Cable network would be preferred rather than WIFI unless your Internet is quite stable. Rate: $11/hr, Primary and secondary school English $12/hr, University English (IELTS,TOEFL,CET-4,CET-6)  $14/hr, Business English The rate will increase to no less than $40 per hour if you are able to give planned and systematic lessons for a limited number(around 5) of students. We will talk about this when you are willing to do it and we are convinced of your capability after a period of time teaching in AirClass. Now there's a program that need one teacher coming from America to teach immediately. They are flying to America and they want a teacher who can help them practicing spoken English in the visa interview. Materials are attached below, the rate is $13/hr. Please don't hesitate to contact me if there's anything else you would like to know. Thanks.
  • Number of freelancers needed: 5
Skills: Online Help English English Grammar english tutoring