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Operations Management Jobs

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Fixed-Price - Expert ($$$) - Est. Budget: $50,000 - Posted
We are looking for data driven operations managers as well as staff/hr managers. Operations manager must be versed in contact center management, crm management , and have an understanding of basic financial statements. Operational managers include more data driven tasks. HR managers must also be analytical, while also have a passion for managing remote team members. Looking for the best of the best. Long lasting campaigns from the most dedicated team on up work. Opportunity to work with a fast paced team and learn a lot while earning high payouts. Training includes lead generation, USA healthcare, contact center, crm Integration and sales management to name a few. Do not let opportunity pass.
  • Number of freelancers needed: 2
Skills: Operations Management Call Center Management CRM Data Analytics
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are a group of companies and we are opening one more e-commerce business - custom-jewelry design. We need a business manager to help us set up the business. We need someone who has experience setting up an e-commerce business and preferably has experience in the jewelry, fashion, and manufacturing industries.
Skills: Operations Management Business Planning
Fixed-Price - Expert ($$$) - Est. Budget: $150 - Posted
We're looking to source out someone to build an SOP around employee performance and incentive reviews for a IT/software company using OKRs. Reviews will be done on a quarterly basis, and incentive reviews will happen at the end of every year. We're looking to use OKR's, and there is only 2 levels of management for approval.
Skills: Operations Management Document review Human Resource Management Process improvement
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I am sorry for not being clear on the Job description. We have 2 SAAS based products which are ready for marketing and later operations support to customers. In this context. I am looking for persons who can work with us to represent your city and neighbourhood to get customers/orders and then offer operation support to them once the orders are closed. The remuneration will be a percentage of the sales proceeds where you will be an active player for your neighborhood. Yes, this is not a project but a kind of partnership we are looking at. We will be making the first payments through Upwork to reward them for connecting us. You should be familiar with B2B SAAS business models. You will be responsible for customer retention by giving them a reliable service experience We will give you guidance and training on making the customer's life easy. Looking forward to a long term relation with you
  • Number of freelancers needed: 10
Skills: Operations Management B2B Marketing Market research Marketing strategy
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
This job involves coaching an inexperienced operations manager, who has just been hired to be the first ever operations manager for our law firm. We are a small law firm with 5 employees and deliver legal services nation-wide in Canada. We have the unique opportunity to scale our business, but don't want to do so until we have improved our business operations for delivery of legal services. We need to improve our efficiency and service quality. We would need you take on the role of a coach and do a weekly call with our operations manager and owner (me), to help the operations manager with planning, give feedback and guidance, and to help develop her competence in this role. We would like this coaching to happen over a period of six months to a year. We are starting from scratch, so we anticipate our first priority is to document all our existing business processes using BPMN technique. We would need you to be experienced with using BPMN and to provide feedback on the BPMN maps created by our operations manager. We would want your help to identify opportunities for improvement of our business processes and particularly what key performance measures we should focus on. Key skills will be expertise in Operations Management, Business Process Mapping and Notation, Teaching, and Business Consulting. A successful engagement would be that our operations manager is able to document our existing business processes, identify areas for improvement, identify our business process KPIs, and prepare monthly reports on our KPIs so we can measure improvement. The right freelancer will be a teacher at heart and will enjoy helping a new operations manager succeed in her new role.
Skills: Operations Management Business Coaching Business Process Modeling
Fixed-Price - Intermediate ($$) - Est. Budget: $100 - Posted
Partner with a Consulting Firm to provide Board of Director type consulting to a fast-growing business. We are looking for experienced consultants to fill expertise gaps in: startup management, marketing, operations/process development, HR, and graphic design. This job would be a one-time engagement with the opportunity to evolve into an ongoing partnership.
  • Number of freelancers needed: 5
Skills: Operations Management Change Management Data Analytics Financial Forecasting
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
• Ideally 2-3 years of experience within B2B Sales and Marketing, in a marketing agency and/or within a large enterprise marketing team in the technology sector • Experience working with remote teams in an international environment • Experience in coaching and leading resources with different skillsets and levels of experience • Experience in managing marketing programmes inside CRM platforms like Salesforce, Siebel CRM, SAP CRM or Zoho CRM • Experience with Marketo/Eloqua/HubSpot and email marketing platforms • Excellent program management skills, ensuring that the projects are delivered on time and on budget • Ability to build good rapport with clients, ensuring client satisfaction, securing contract renewals and identifying new business opportunities • Proficient with MS Office applications and excellent attention to detail • Experience in sales and marketing recruitment an advantage • Ability to speak a second European language (German, French) an advantage
Skills: Operations Management Account Management Appointment Setting B2B Marketing
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