Order Entry Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need assistance with my eBay store, primarily with processing orders and handling customer service. I mostly sell UPC codes, so for the order processing, this is what would be involved: When an order is placed, check the order to see how many UPC codes were ordered. Then, copy that number of UPC codes from a spreadsheet filled with UPC codes that I will provide (some excel knowledge will be helpful here) and paste the codes into a new file that can be emailed to the customer. Save the new file using the buyer's username as the file title, then send it to the buyer's email address (which can be found using the order information) using an email account and pre-written email that I will provide. Then, mark the order as shipped through the eBay account and send the buyer a quick eBay message to say that the order has been shipped and tell them what email address it has been sent to. I will provide the messages to be used. Some buyers may also request barcode images along with their UPC codes, so in those cases you will have to generate the using a website that I will provide. The entire process should only take about a minute, but it may take a little longer if the barcode images are requested. I also need assistance with the customer support for the UPC code orders. I sell other products on eBay, but you do not have to worry about them. Only pay attention to the messages received if they are about UPC code orders. If the buyer has a question about UPC codes, I will need you to answer it. I will be available to assist with answers that you do not know, but over time, I would hope that you can become familiar enough with the product to be able to answer all the questions yourself. The questions are usually quite simple, so it should not be hard to learn the answers to the majority of them. Also, some of the messages relating to UPC code orders will also be asking for the codes to be sent to a specific email address or for the barcode images to be included, and I will expect you to be able to take those questions into account when processing the orders. As I mentioned before, the processing for each order should take about one minute, and sometimes a little longer if the barcode images are needed. Since you will need to process between twenty and forty of these orders each day as well as respond to messages about them, you can expect to work for a total of about an hour each day. However, because handling the orders quickly and responding to messages quickly is important, you will need to check the ebay account frequently in order to process orders and respond to messages. This means that, while you might work for a total of an hour each day, that work might be for example split up into four 15 minute sessions where some orders are processed and some messages from buyers are answered. This is a long term project. I will continue needing assistance for many months or even years to come. In addition, if I am impressed with the quality of work that you provide, I may expand your responsibilities and adjust the pay accordingly. Some skills that will be needed are good english skills as well as some knowledge of Microsoft Excel (or Open Office or some alternative that can use spreadsheets). A basic knowledge of how eBay works such as navigating the site to respond to messages and being able to contact buyers and mark orders as shipped will also be required.
Skills: Order Entry Customer service Customer support Data Entry
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, 30+ hrs/week - Posted
Seeking experienced admin work for 2 weeks, that could possibly turn into more after. Must be proficient in Quickbooks, and general computer work. Must be proficient in taking phone calls (being responsive), and offering quality customer service on the phone to customers. English accent a must. Where this could turn into more after two weeks would depend on sales ability; calling on current customers in the Quickbooks database and offering them items they have purchased in the past, new items, and general "checking up" to see if they need anything. This work would be done remotely from your own location. Thank you in advance.
Skills: Order Entry Customer service Intuit QuickBooks Phone Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We have a great long-term full-time opportunity for an organized, detailed administrative assistant. We are hiring an order processing assistant for our retail company. We need someone with experience in or interest in online shopping and helping to maintain a nearly perfect, error-free fulfillment score. You will be checking order statuses, with a sensitivity to the timing for orders and a high level of service to our customers. We offer video and written training materials, and quite a few communication templates to streamline our messages to our customers. You will work closely with the owner, and provide customer service to people each day. To be successful in this role, you need to be attentive to detail, ensure strong communication around tracking, help organize data in basecamp and make phone calls to vendors or customers regarding shipment dates and tracking, help with any tasks such as price quotes or sending customer invoices. You will note orders in our Magento store as you complete tasks, using templates we provide. You will also use the Amazon store templates to communicate to those customers. You may also call vendors to confirm, or to file claims with FedEx on any late or lost shipments. You will also manage returns to the various return locations. Tasks: 1. Check Purchase Orders for accuracy 2. Check dates for each order and ensure on-time management of each one 3. Calculate return information for customer returns, follow policies to manage each one in a timely manner, and ensure they arrive back at the correct location and are inspected, and the customer is refunded on schedule. Answer any questions from customers throughout the process. 4. Overall administrative support for ordering and returns processes 5. Assisting with order data in QuickBooks as needed 6. Updating records and item prices 7. Providing reports for analysis regularly 8. Communicating with vendors and customers by phone as needed to resolve questions about tracking, product colors, etc. We provide RingCentral PC phone calling software and training, and use TeamViewer to remote into a network PC here. We need a long-term person for this role! We have a great feedback score and long history with many of our UpWork contractors, and hope you find a fit with us!
Skills: Order Entry Administrative Support Bookkeeping Intuit QuickBooks
Fixed-Price - Intermediate ($$) - Est. Budget: $5 - Posted
I have an e-commerce store that processes around 68 orders. You will be required to fulfill these orders by processing them with our vendors. Transferring customer information and products ordered. you need to be familiar with shopify and alixpress. This will be a long-term writing job and a chance to get many 5* reviews.
Skills: Order Entry Data Entry Order processing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Jets Grocery & Delivery is seeking a part time, highly motivated, well organized person who is able to work in a fast paced environment to answer phones, take and enter orders into the computer. Produce or food experience is very helpful. Must be fast and proficient in answering calls and suggestive sales based on customer’s needs. Prospective workers must be able to multi-task, be responsible, hardworking, a quick learner, self-starter, detail-oriented with a good work ethic. This position is Monday through Friday 5:00pm-9:00pm and Saturday & Sunday 9:00am-9:00pm EST
Skills: Order Entry Call Handling Communications Customer service
Fixed-Price - Entry Level ($) - Est. Budget: $10 - Posted
Hello, There is 2 WooCommerce websites that contains data of old orders (1,000+ orders) and we need to have this data exported to EXCEL with all the order information included. (Customer Name, Email, Address, Phone Number, Order Details - Product, Quantity, & Total) We will provider the worker with the login to both websites where you can access the order details. Thank in advance!
Skills: Order Entry Order processing Woocommerce WordPress
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
I have a Shopify store and I'm doing drop shipping from Aliexpress to the store, now I have an app that organizing my orders and auto-copy the shipping details to Aliexpress. I need someone that can handle this app and just press some mouse clicks for every order. It's really easy, but I need someone that knows English​ god so I can explain it to him.
Skills: Order Entry Drop Shipping Order processing
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Job Description: We are seeking a Procurement Specialist for immediate hire at FH Design. The position will work with the designer/project manager to place orders, confirm order acknowledgements, and coordinate shipping and installation for commercial furniture. Job Duties: • Provide management and procurement of furniture, fixtures, and equipment including ordering, scheduling and tracking of FF&E • Issue purchase orders and track order progress, including processing vendor acknowledgements. • Coordinate communication between vendors and project designer • Coordinate installation between the installation company and client, including creating installation package for the installation company. • Work with manufacturer’s customer service and reps to resolve warranty and punch list items in a timely fashion • Process vendor invoices • Work with Office Controller to create intermediate and final billings.Requirements: • Minimum of 3 years successful track record in the oversight and direct involvement of order entry, order tracking, shipping and installation coordination • Knowledge of DDMS or other order management software • Familiarity with office software such as MS Office, Outlook • Previous experience working with web-based applications Skills & Qualifications: • Good written and oral communication skills • Ability to work independently and without direct supervision • Strong problem solving skills
Skills: Order Entry Customer service Data Entry Order processing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need someone to take the orders from my e-commerce website and fulfill them using AliExpress and Amazon. The job will essentially involve looking at the orders from my website, finding the corresponding item on AliExpress/Amazon (I will provide links to all of the products I sell on Amazon/AliExpress), and placing the order. I will provide a reloadable VISA debit card for fulfilling orders. I will create a video showing exactly what must be done. It's a pretty easy process, it just takes a bit of time fulfilling each order so I need some help to save time.
Skills: Order Entry Data Entry Order processing