We are currently seeking for a strong customer service oriented, fast-paced and self-motivated Shopify Admin Assistant to come on board and demonstrate passion and determination to help drive our business forward with a long term position. As a Shopify Admin Assistant, you will be responsible for the execution of a wide range of administrative tasks to help support the business.
Managing inventory and stock levels via Shopify Account
Updating products on the website.
Processing online orders.
Research inventory discrepancies, document errors, and changes.
Report discrepancies to management.
Maintaining vendor relationships
Managing Shopify store
Updating/writing product descriptions
Updating product prices
Updating/researching product images, utilising all online resources available
Ordering from suppliers.
Processing orders on AliExpress.
Weekly emails/newsletters in Mailchimp
Providing exceptional customer service by responding to customer questions via Facebook and email system
in an accurate and timely manner; maintain a high degree of professionalism in communication. (templates
Works independently and within a team on non-recurring and ongoing projects.
Maintains confidentiality of all dealership, personnel and company matters.
Perform other related duties as assigned or required
QUALIFICATIONS & ATTRIBUTES
Previous Assistant or Office Management experience
Experience in Canva and creation of Social Media visuals
Extensive working experience with Shopify software
Experience with creating newsletters/emails via Mailchimp
At least 3 year(s) previous experience within the E-commerce industry.
Ability to read and comprehend instructions and information.
Strong communication skills. (Written and spoken)
Proficiency in computer applications. (such as: Excel, Word, Google, E-commerce software, inventory and management tools.)
Good working knowledge of Internet.
Aptitude for working with numbers with a high degree of accuracy.
Ability to exhibit confidentiality, discretion and integrity in all aspects of the Job.
Strong degree of initiative and judgement.
Able to problem solve effectively when required.
Start date: ASAP
Employment type: Permanent Part-time with 3 months probationary period
Work Schedule: Monday to Friday – 12:30 pm to 5:00 pm AEST (including 30min break)
Reporting to: Managing Director
Industry: E-commerce, Online Retail
Paid vacation and sick leaves
Annual performance appraisals
No tax deductions
Submit your applications together with your most up to date resume (updated to present).
Include your Skype ID as we are already conducting interviews for the role.
Please note that your resume must summarise the responsibilities you've handled from your previous roles.
Applicants not following the above instructions will automatically be declined.