Order Processing Jobs

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Fixed Price Budget - Intermediate ($$) - $500 to $1,000 - Posted
Looking for someone experienced with Quickbase app building to make an app for sales team to quickly enter orders. The app would also tally orders and make a CSV format file for importing into XERO. Currently done by a spreadsheet in Google Docs. Would need to be able to facilitate a price matrix as there are several price levels for customers. Doesn't need to be complicated, just has to work. I have about 60 products, 200 clients, have about 120 orders per day, Orders come in at a certain time so sales staff have a short window for getting them in the system. Based on the order values, we would need a production sheet to be made so we can give that to the factory guys. Stage 2 would also be an option where we build a web interface for clients to enter their own order. A possible XERO integration API would also be considered in the future.
Skills: Order processing Data Entry Xero
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We run a company that delivers food and supplies to restaurants. We need someone to help plan out the schedule for each days deliveries. Duties will be: 1) Collect all orders that have been placed 2) Allocate those orders to trucks based on requested delivery times and location 3) Allocate orders to individual pickers responsible for collecting the products and loading on to vans. These duties must be performed between 2 AM and 3:45 AM PST. We are a fast growing start up and need help with a large amount of general admin work. We are looking for an incredibly organized personal assistant to perform other tasks in addition to the above.
Skills: Order processing Administrative Support Customer support Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I'm looking for a project manager for my two Ecommerce stores. You will be a fast learner and able to pick things up quickly, you will also pay attention to detail. The job will require you to firstly to fulfil orders on both stores, content creation for social media pages and handle customer support. If done well more job roles will be allocated. Qualifications are: - Fluent in English (Must be able to read and write fluent English) - Experienced and pay attention to details - Must be a quick learner and able to work on your own - Must be able to work fast When you apply please put "hello123" in the title so we can see that you have read this entire application and shows your attention to detail. Kind regards
Skills: Order processing Customer service Project management Social Media Management
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking for someone that can work 30-40 hours per week, remotely, to help our company scale by being responsible for placing all customer orders with our manufacturers (i.e. when a customer places an order, to then place it with our vendors) and then moving the order through the workflow all the way to customer delivery (i.e. notifying the customer and updating the orders once delivered). This position requires someone who is meticulous, diligent, high attention to detail so that orders are placed and tracked in a timely manner. Accuracy is key.
  • Number of freelancers needed: 3
Skills: Order processing Administrative Support Customer service Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are building a world-class client services team to take care of our amazing customers. If you are passionate about delivering exceptional service, we want you on our customer-loving, fun, curious, dedicated, and extremely hard-working team. This position entails helping our customers through our primary method of communication via Helpscout email software and we will soon be adding phone support. Knowledge of Shopify is a plus but not required. Prior customer service experience is required. Some key skills required will for this position include: • Processing customer orders and update order information • Processing customer returns • Answering customer inquiries via emails, phones and online chat • Manage inventory - check quantity, quality control and data entry • Handling customer complaints and reporting back to the manager about critical issue while inputting customer orders and responding to customer inquiries • Willingness and desire to interact with and learn new technology • Strong verbal and written communication skills - telephone etiquette, grammar, punctuation and spelling • Organized, with the ability to prioritize, focus and refocus in a fast-pace call center environment • Able to be flexible and productive in an environment that changes directions quickly • Basic familiarity with ecommerce and online shopping It’s imperative the CSR communicates professionally and effectively while addressing a variety of customer inquiries - product information, order information or adjustments. In many instances, the CSR is the last point of contact for our customers, so ensuring a genuine, positive and memorable experience will allow us to continue to be the retailer of choice for our customers. Besides general customer support you will be required to interact on our social media accounts including Facebook , Pinterest and Instagram. Further instructions will be given for social media management. There will be other General Admin tasks added on an as needed basis. This position is for a part time position up to 10 hours a week. More hours will be added as the position continues to grow. This position will eventually grow to a manager position as we continue to build our team. Please respond back to this posting with the words "OCD General VA CSR" in the first sentence.
Skills: Order processing Customer service Customer support Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for a customer service representative to be responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. PRIMARY RESPONSIBILITIES -Resolve customer complaints via phone, email, and Customer Relationship Management software. -Use telephones to reach out to customers and verify account information. -Greet customers warmly and ascertain problem or reason for calling. -Cancel or upgrade accounts. -Assist with placement of orders, refunds, or exchanges. -Advise on company information. -Take payment information and other pertinent information such as addresses and phone numbers. -Place or cancel orders. -Answer questions about warranties or terms of sale. -Act as the company gatekeeper. -Handle product recalls. -Attempt to persuade customer to reconsider cancellation. -Inform customer of deals and promotions. -Sell products and services. -Utilize computer technology to handle high call volumes. -Work with customer service manager to ensure proper customer service is being delivered. -Close out or open call records. -Compile reports on overall customer satisfaction. -Read from scripts. -Handle changes in policies or renewals. Requirements -Proven customer support experience -Positive attitude -Track record of over-achieving quota -Strong phone contact handling skills and active listening -Familiarity with CRM systems and practices -Customer orientation and ability to adapt/respond to different types of characters -Excellent communication and presentation skills -Ability to multi-task, prioritize, and manage time effectively -Experience with eCommerce websites and backends.
Skills: Order processing Appointment Setting Data Entry Email Handling
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Job Description: We are seeking a Procurement Specialist for immediate hire at FH Design. The position will work with the designer/project manager to place orders, confirm order acknowledgements, and coordinate shipping and installation for commercial furniture. Job Duties: • Provide management and procurement of furniture, fixtures, and equipment including ordering, scheduling and tracking of FF&E • Issue purchase orders and track order progress, including processing vendor acknowledgements. • Coordinate communication between vendors and project designer • Coordinate installation between the installation company and client, including creating installation package for the installation company. • Work with manufacturer’s customer service and reps to resolve warranty and punch list items in a timely fashion • Process vendor invoices • Work with Office Controller to create intermediate and final billings.Requirements: • Minimum of 3 years successful track record in the oversight and direct involvement of order entry, order tracking, shipping and installation coordination • Knowledge of DDMS or other order management software • Familiarity with office software such as MS Office, Outlook • Previous experience working with web-based applications Skills & Qualifications: • Good written and oral communication skills • Ability to work independently and without direct supervision • Strong problem solving skills
Skills: Order processing Customer service Data Entry Order Entry
Hourly - Expert ($$$) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
Looking for a billing and invoice processing candidate. Knowledge with offshore accounts, overseas account set ups. We have client in south america and europe . We need to setup recurring and one time payments mainly via ACH payments, direct banking drafts. Must be good at researching local banking laws and regulations. Must be good at working with international/global merchant accounts. Or able to set up a payment/gateway portal for customer uses. Spanish speaking is a plus but not necessary.
Skills: Order processing Accounting Accounts Payable Management Accounts Receivable Management