Order Processing Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need an order processing assistant for our rentals company. Must be attentive to detail, and enter customer retail and rental orders from our website, send purchase orders to vendors, and enter data into QuickBooks. Will also update web ordering platforms with accuracy. Tasks: 1. Create Purchase Orders, calculating days in transit as needed 2. Select the nearest warehouse 3. Calculate return information 4. Overall administrative support for ordering and returns processes 5. Assisting with order data in QuickBooks 6. Updating records and item prices 7. Providing reports for analysis regularly 8. Communicating with vendors and customers by phone as needed to resolve questions about tracking, product colors, etc. The right candidate may also move into helping oversee transit each day and supporting warehouse supply orders. Due to the level of customer service and sales support required in training and helping with transit in real time, we prefer to hire staff who will log in at a consistent time Monday through Friday, and possibly on weekends if desired. Training materials are available. We value consistently logging in, and responsible communication. We hope to find a long-term person for this role! We have a great feedback score and long history with many of our UpWork contractors, and hope you find a fit with us!
Skills: Order processing Administrative Support Bookkeeping Intuit QuickBooks
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I have a Startup Ecommerce company located in Vancouver, BC, Canada. We offer physical products in Home, Kitchen and Toys category. We are expanding and in need for an A Player to take us to the next level. What is the role: This role is for someone who is a self starter and is looking for a long term stable position. This position is not for a beginner. As the manager of our Ebay account you would start the project step by step from researching Drop shipping products to creating listing and fulfilling orders. You are an expert to ins and outs of this business. You know everything there is to know about Ebay business. You have had experience managing an Ebay account Mission To start our Ebay Business from $0 and grow our monthly Sales to $100,000. Outcomes: - Launch our Dropship program in 14 days. Get all of the tools and software in place. - Create an efficient inventory system to minimize out of stock orders - Advise us on how to price Dropship products to avoid any loss - Provide advise on how to increase the Ebay Selling Limits - Create a Dropship Supplier Sourcing system - Help us create a spreadsheet to keep track of suppliers who were contacted and report the status of those suppliers and contact them frequently in order to secure a dropship account - Reference check each supplier before we add them to our inventory - Run a test order to get familiar with their response time and quality of service (for Wholesale Suppliers and not the retail suppliers) - Hire a sourcing team in order to increase our growth - Create an efficient system to deal with customer inquires immediately - Create an efficient system to process orders immediately - Create Training for new hires - Hire a Rockstar team of customer service, Product Sourcers and order processors - Maintain high Metrics to avoid Suspension at all cost - Review low performing suppliers and stop doing business with them - Find multiple suppliers for the same product (including retail arbitrage) - Research and Innovate Qualifications: - Min three years of experience in Ebay (Sourcing, Listing, Inventory Managing and Order fulfilling) - Min 1 year of ebay experience as the Account Manager (or supervisor) - Can-do attitude - Self starter and entrepreneurial mind set - Not afraid to tackle challenges - Passionate about being part of a growing company - Efficient and hard worker - Attention to details and good communication with employer, Team and customers Please forward your resume and cover letter and explain why you are a fit for this position. What relevant experiences have you had before? Please remember this is not a role for a beginner you need to absolutely be sure that you know everything about Ebay and you can run this business successfully and compete with all other sellers.
Skills: Order processing Drop Shipping eBay Listing/Writing eBay Marketing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hello, We have Customer Service position open to provide customer support service for our German speaking customers from all around Europe. The role would involve: - German customer service by email is the main task. Respond to customer questions, issues, problems and provide excellent customer experience. Skills: - Perfect written German skills, preferable native. - Excellent and adaptive communicator. Preferred: - Previous email customer service experience. - Any previous experience working with order system database is welcomed. - Experience with beauty products and/or food supplement products is a bonus. Daily tasks: - Engage with customers using support ticket help-desk system. - Search for customer orders in order system adeptly to find relevant information. - Providing customer with order information and best solution in given situation. - Occasional proofreading and translation. Other requirements: - Familiarity using help-desk software is a bonus. - Reliability and can be dependable to the rest of the team and without the need for much supervision. - Widescreen or multi-screen set-up workstation is advised. Availability: This is a part time job. The hours will vary and depend on customer email volume. It depends on how much hours are you ready to put in. Further details will be provided during the interview. If you are interested do not hesitate to let us know! Communication: Email, Skype
Skills: Order processing Desktop Support Email Handling
Fixed Price Budget - Intermediate ($$) - $500 to $1,000 - Posted
Looking for someone experienced with Quickbase app building to make an app for sales team to quickly enter orders. The app would also tally orders and make a CSV format file for importing into XERO. Currently done by a spreadsheet in Google Docs. Would need to be able to facilitate a price matrix as there are several price levels for customers. Doesn't need to be complicated, just has to work. I have about 60 products, 200 clients, have about 120 orders per day, Orders come in at a certain time so sales staff have a short window for getting them in the system. Based on the order values, we would need a production sheet to be made so we can give that to the factory guys. Stage 2 would also be an option where we build a web interface for clients to enter their own order. A possible XERO integration API would also be considered in the future.
Skills: Order processing Data Entry Xero
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We run a company that delivers food and supplies to restaurants. We need someone to help plan out the schedule for each days deliveries. Duties will be: 1) Collect all orders that have been placed 2) Allocate those orders to trucks based on requested delivery times and location 3) Allocate orders to individual pickers responsible for collecting the products and loading on to vans. These duties must be performed between 2 AM and 3:45 AM PST. We are a fast growing start up and need help with a large amount of general admin work. We are looking for an incredibly organized personal assistant to perform other tasks in addition to the above.
Skills: Order processing Administrative Support Customer support Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I'm looking for a project manager for my two Ecommerce stores. You will be a fast learner and able to pick things up quickly, you will also pay attention to detail. The job will require you to firstly to fulfil orders on both stores, content creation for social media pages and handle customer support. If done well more job roles will be allocated. Qualifications are: - Fluent in English (Must be able to read and write fluent English) - Experienced and pay attention to details - Must be a quick learner and able to work on your own - Must be able to work fast When you apply please put "hello123" in the title so we can see that you have read this entire application and shows your attention to detail. Kind regards
Skills: Order processing Customer service Project management Social Media Management
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking for someone that can work 30-40 hours per week, remotely, to help our company scale by being responsible for placing all customer orders with our manufacturers (i.e. when a customer places an order, to then place it with our vendors) and then moving the order through the workflow all the way to customer delivery (i.e. notifying the customer and updating the orders once delivered). This position requires someone who is meticulous, diligent, high attention to detail so that orders are placed and tracked in a timely manner. Accuracy is key.
Skills: Order processing Administrative Support Customer service Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are building a world-class client services team to take care of our amazing customers. If you are passionate about delivering exceptional service, we want you on our customer-loving, fun, curious, dedicated, and extremely hard-working team. This position entails helping our customers through our primary method of communication via Helpscout email software and we will soon be adding phone support. Knowledge of Shopify is a plus but not required. Prior customer service experience is required. Some key skills required will for this position include: • Processing customer orders and update order information • Processing customer returns • Answering customer inquiries via emails, phones and online chat • Manage inventory - check quantity, quality control and data entry • Handling customer complaints and reporting back to the manager about critical issue while inputting customer orders and responding to customer inquiries • Willingness and desire to interact with and learn new technology • Strong verbal and written communication skills - telephone etiquette, grammar, punctuation and spelling • Organized, with the ability to prioritize, focus and refocus in a fast-pace call center environment • Able to be flexible and productive in an environment that changes directions quickly • Basic familiarity with ecommerce and online shopping It’s imperative the CSR communicates professionally and effectively while addressing a variety of customer inquiries - product information, order information or adjustments. In many instances, the CSR is the last point of contact for our customers, so ensuring a genuine, positive and memorable experience will allow us to continue to be the retailer of choice for our customers. Besides general customer support you will be required to interact on our social media accounts including Facebook , Pinterest and Instagram. Further instructions will be given for social media management. There will be other General Admin tasks added on an as needed basis. This position is for a part time position up to 10 hours a week. More hours will be added as the position continues to grow. This position will eventually grow to a manager position as we continue to build our team. Please respond back to this posting with the words "OCD General VA CSR" in the first sentence.
Skills: Order processing Customer service Customer support Data Entry