We are looking for an energetic, dedicated, team player , who is excited to join our Credit department. The ideal candidate will possess the ability to respond to credit card inquiries as well as have proven experience in dispute and chargeback resolution. At Purity Products we offer the opportunity to work in a friendly, upbeat, professional, fast-paced environment where being on the cutting edge of nutritional formulations is what we do.
In business for over 20 years, we are rated A+ by the Better Business Bureau and take great pride in delivering excellence. With over 1 million customers, we still measure success one customer at a time. If you are a diligent, focused, top-performer and want to be part of a vibrant, healthy team, then our competitive compensation package at Purity Products is right for you! At Purity, we pay more because we are looking for the best people. Be a part of something great; come and join our team.
Handle credit card inquiries (Disputes/Chargebacks) – with the utmost courtesy and respect; a positive attitude and professionalism is a MUST
Contact customers when needed and help Purity create the “very satisfied customer”!
Resolve issues by identifying the problem; explaining procedures; and making required adjustments
Meet pre-defined goals as assigned on a daily/weekly basis.
Work independently as well as within the team
Fulfill other duties as assigned