Phone Support Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are seeking a business development manager to join our team. Responsibilities will include: - answering live chat and email sales requests, and in-bound telephone if willing. - overseeing customer service interactions and ensuring customer satisfaction - initiating customer retention programs, boost satisfaction and handle cancellation requests - discovering market opportunities, business planning and product development - ad hoc administrative duties Our company works in the IT sector across Australia and New Zealand, offering a range of hosting, server and datacentre products to businesses. Applicants must have EXCELLENT written and oral English skills. Experience in the IT sector is advantageous. Applicants from the Phillipines are strongly encouraged to apply.
Skills: Phone Support Administrative Support Business Development Call Handling
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for a dynamic and highly effective sales expert! We have produce our own branded conferences that connect investment professionals in the financial services industry. We have two program taking place January and June of 2017. Both program require strategic outreach to potential sponsors and attendees. Candidate would work closely with CEO to secure sponsorships from investment firms, institutional investors and their service providers (accounting, law, data analytic firms, etc.) Candidate should possess some experience in sponsorship sales, event sales and be very comfortable with cold calling. Experience in investments or financial services a big plus! Responsibilities Include: • Work closely with CEO to determine new sponsor opportunities. • Phone and email outreach to past and new sponsors • Work with events team on delivery of sponsor benefits • Send sponsor invitation, confirm and follow-up correspondence • Coordinate with event team to insure sponsors are properly registered and pertinent info collected • Phone and email outreach to past and new event participants You will work closely with CEO and our internal team on outreach strategy, lead generation, research messaging and follow-up. You must have a corporate background, have strong interpersonal skills, have top writing skills, and 5-7 years of sales experience. You must have level 8-10 expertise with Excel or a CRM system. Requirements: Fluent English Availability between 9am - 6pm EST Availability to work 4-6 hour days, Mon. - Fri. if you are interested in this opportunity, please send a voice sample. We look forward to hearing from you.
Skills: Phone Support Appointment Setting Cold calling Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
JOB DUTIES ARE : 1* Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities. 2* Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. 3* Provides supplies by identifying needs for reception, switchboard, mailroom, and kitchen; establishing policies, procedures, and work schedules. 4* Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices. 5* Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices. 6* Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results. 7* Provides historical reference by developing and utilizing filing and retrieval systems. 8* Improves program and service quality by devising new applications; updating procedures; evaluating system results with users. 9* Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances. 10* Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.
Skills: Phone Support Bookkeeping Customer service
Fixed-Price - Entry Level ($) - Est. Budget: $600 - Posted
We are looking for 2 Customer Service staff with good phone etiquette. Here are the requirement:- a) Good in Conversation Spanish & English b) Work at home with PC c) Salary is $1 per hour plus commission d) Working hours 12 hours/day e) Preferably Philippines applicants Please send in details resume.
Skills: Phone Support Customer service Customer support Order processing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
JOB DUTIES ARE : 1* Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. 2* Adjusts content of sales presentations by studying the type of sales outlet or trade factor. 3* Focuses sales efforts by studying existing and potential volume of dealers. 4* Submits orders by referring to price lists and product literature. 5* Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses. 6* Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. 7* Recommends changes in products, service, and policy by evaluating results and competitive developments. 8* Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. 9* Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. 10* Provides historical records by maintaining records on area and customer sales. 11* Contributes to team effort by accomplishing related results as needed.
Skills: Phone Support Customer service Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
For a couple of projects with clients that enter the German market in the next few weeks we are currently looking for Phone Agents for 2 shifts between 3pm and 8.30pm CEST (MEST). All customers have recently purchased from our clients' amazon stores. Your responsibility is performing a customer satisfaction call in order to find if the whole transaction went smoothly and the product is to their satisfaction. Depending on the conversation's development, you might have to offer technical support and schedule a call for it. You will be supported by a software that provides all necessary data and automates most of your work flow. We expect an advanced level of internet proficiency and a steep learning curve. We expect native speakers or near-native speakers with slight to no accent. We will have an interview with all candidates to verify your language and customer service. We will partly record this interview in order to verify that the person we hire will be the person that performs the calls. We will pay an hourly rate and bonuses based on performance. Details will be discussed in our interview.
Skills: Phone Support Call Handling Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We're looking for a motivated and growth oriented individual to work as part of our Customer Experience Team. Person must speak and write in english well. Must also be available to work during our normal business hours 8:00AM - 5:00PM PST Mon-Fri. In order to apply for this position, please send an audio file of a recording of you speaking. You may read this posting or any other you choose.
Skills: Phone Support Administrative Support Customer service Customer support
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
We are looking for a positive, kind, and intelligent customer satisfaction team member to join our online business! We need someone that is efficient, thorough, hard working, and extremely good at treating customers with the utmost respect. We work with VIPs, and we need someone that can communicate with them via chat and phone, with respect and kindness. Responsibilities: - Respond to Online Customer Chats Immediately throughout the day (usually around 5 to 10 a day) - Answer customer calls (no more than five a day) Pay will be a set $500 a month to start with possible raises, promotions, and additional responsibilities in the future if we are happy with how you fit into our team. Thanks!
Skills: Phone Support Call Handling chat support Customer service
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
I need someone with decent English that can make some outgoing calls when needed or admin support to help with: (*must be comfortable with making customers feel at ease or calm if there is an issue) - Order Follow Up or product inquiries - Take a call for a customer that needs updates on orders - Make outgoing calls to some customers, vendors - Live Chat if needed - Send emails or price quotes - Light data entry - Research if needed on the internet The job is various hours and I would email you in advance or give you details ahead of time. Please let me know the hours you can work in Eastern Standard Time and how you would expect to able to call back our US customers if your out of the country? The calls usually are made anytime from 8AM - 7PM Eastern. Tell me more of your skills with online work, internet orders, etc.
Skills: Phone Support English English Grammar English Spelling