Phone Support Jobs

324 were found based on your criteria {{|number:0 }} were found based on your criteria

show all
  • Hourly ({{ jobTypeController.getFacetCount("0")|number:0}})
  • Fixed Price ({{ jobTypeController.getFacetCount("1")|number:0}})
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Our company is seeking for Customer Support Specialist for 3 months starting as soon as possible. Overview: The Support and Operations Center is a 30 hours per week customer support center, providing assistance with using technology. The SOC provides telephone, e-mail and on-line chat consultations. The general customers SOC specialist consults on Customers questions and issues and is expected to explore the problem with the customer, triage and research it, and then present the solution in a way the customer can understand. In addition, the SOC specialist analyzes reported issues to determine if there are problems that need to be escalated, spotting trends out of what can often be confusing data and at other times identifying themes that are difficult to isolate. The SOC specialist has to follow up on all escalated issues to ensure resolution. The customers environment changes rapidly and it is critical that the SOC specialist continues with professional development. There is little opportunity for formal training so the SOC specialist needs to stay abreast of technology and be prepared to explore new techniques. The SOC specialist is expected to document solutions to problems for a customer-facing knowledge base as well as write internal technical documentation and procedures. Much of the communication with customers is done via originally written e-mail. The SOC specialist must be part teacher, as a goal of the SOC is to educate the customers so they can work independently.
Skills: Phone Support Call Handling Customer service Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a US based E-Commerce business using various online platforms. We have been in business for 3 years and our current gross sales are $100,000+ monthly. We are looking for an individual that is dedicated, and hardworking. Someone with very flexible hours and the ability to work 40+ hours if needed a week. E-Commerce experience is preferred. The pay starts at entry level, with consistent raises and can grow to a partnership percentage. However this job is not for everyone. It can be very demanding and the person or persons selected will need to work in high pressure situations. This position is an ongoing position that can go on for years for the right candidate. Qualifications: 18+ Years Old (Preferably 30+ Years old) Must be able to navigate quickly and efficiently through online sales websites Motivated and looking for a position to grow and challenge you A critical thinker A leader Detailed oriented Analytical Must be able to work with limited supervision Able to follow instructions carefully Competition of Application Placement Task Job Duties but not limited to: Online Product and Pricing Arbitrage Order Fulfillment Order Tracking Google Docs and Google Sheet data entry and reading Customer Service Problem Solving Professional Business Calling Professional Business Emailing Consistent Skype Messaging Operation and System Analysis Questions for Applicant: - What part of this project most appeals to you? - What challenging part of this job are you most experienced in? - Which of the required job skills do you feel you are strongest at? - Have you taken any oDesk tests and done well on them that you think are relevant to this job? And if so what are the tests and what was your score? - What past project or job have you had that is most like this one and why? - Why do you think you are a good fit for this particular project? - Do you have any questions about the job description?
Skills: Phone Support Administrative Support Call Handling chat support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a high energy customer service professional to join our team. The successful candidate will be responsible for processing incoming sales and requests for quotes and will have a broad knowledge base regarding solid polymer shapes, plastic and/or metal CNC machined components. He or she will have an ability to multi-task within a team oriented environment with strong interpersonal and communications skills. He or she will be able to manage multiple projects concurrently, including customer contact, order entry, raw material acquisition, enter production orders, monitor production and order follow up. This person will calculate and order raw materials. Understanding of measurements, pricing, mark ups, production and order tracking is helpful. Exceptional math, organizational and problem solving skills required. Knowledge of plastics industry and or plastic/metal CNC machined components. Skilled in Microsoft Office, with proficiency in Excel and Word. Experience in ERP inventory control software highly desired. Poly-Tech, located in Huntersville, offers a comprehensive benefit packaging including medical, dental, vision, life and matching 401(k) plan. This is a full time 8-5 M-F position and wage will be commensurate with experience.
Skills: Phone Support Administrative Support chat support Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
responsabilities may include, but not limited to • Support a high volume of inbound and outbound calls • Communicate with customers • Learn, Follow our procedures in ordermaint our performance standard, be on time for work following the agreed schedule in order to achieve the company's daily goals set for you • this is a team work enviroment, be able to comunicate and escalate calls to resposible coleague Job Requirements: • Flexible hours a must to support our 24/7/365 growing business • 2 years of customer service or call center experience preferred • Strong verbal and written communication skills • Strong computer skills • Ability to manage stress – this is a rapidly changing company! • A team-player and task oriented mentality • Spanish or Mandarin language skills are a plus
Skills: Phone Support Customer service Customer support Data Entry
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Are you an experienced Technical Account Manager who's great with people and wants to work with a great startup team? This job posting is for EditionGuard, a well-established service geared towards eBook self-publishers. Our tagline is "Securely sell eBooks. Your Way." which we strive to do by providing a great user experience and the necessary eBook sales tools to our customers. You can see our website at which can give you more of an idea about our brand. Interested? Read on! The main responsibility for the Technical Account Manager would be to support existing customers with technical issues such as setup and integration as well as driving sales for our service by converting visitors to the website into paying customers. -------Key Responsibilities------- -Learn about our product and develop a thorough understanding from content available on the editionguard website and knowledge base -Available to take customer calls during Eastern Standard Time work hours (9 am to 6 pm) and able to do consultation callbacks -Phone sales and support (paid calling account would be provided) -Intercom sales and support -Generate sales leads -Focus on selling the product as it is (should not entertain any customization requests) -Update our Knowledge Base as the product evolves with technical documentation, tutorial videos etc. -------Skills and Experience required--------- -Must be pleasant, polite and must possess an amiable personality -Must have native English and excellent written verbal communication skills -Must have good knowledge and understanding of IT, web technologies and technical terms -Must have a proven track record of supporting and selling web based digital services -Must be available to deal with customers on weekdays 9 am to 5 pm Eastern Standard Time -Must have a desire and commitment to work long term -Must have a drive for results Start your application with "I read everything" so we know you're serious about the job and not just spamming. We pride ourselves with providing top notch products and services to our customers, so only pros with a proven track record and top notch skills need apply. Thanks for your interest!
Skills: Phone Support Technical Documentation Technical Support Web Services
Fixed-Price - Intermediate ($$) - Est. Budget: $75 - Posted
I need someone to help me conduct a phone survey of ~500 doctors offices in the United States. I will provide the list of doctors offices, phone numbers and questions to ask. I need someone who has the ability to make phone calls to the United States and who is able to speak fluent English. Previous experience in healthcare would be helpful but not required.
Skills: Phone Support Cold calling Market research Telemarketing
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
Customer Service Clerk Job Duties: Provides information to customers by verifying understanding of request; answering questions; offering assistance. Initiates service by recording requests; forwarding to dispatching. Collects revenue by receiving and recording payments. Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments. Improves quality results by evaluating processes; recommending changes. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed.
Skills: Phone Support Administrative Support Appointment Setting Call Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
I am looking for a personal assistant with fluent spoken and written English that will help me with lead generation, answering phone calls, scheduling appointments with potential clients for our young and vibrant video marketing startup. Looking for a person who is: * PROACTIVE - will have creative ideas to contribute * ENTHUSIASTIC - Is happy to try new ideas, tools, positive attitude. * DRIVEN - Sets high goals and achieves them in record time. * TECH SAVVY - knows how to use various tools to support effective work. Works Smart, not Hard. To apply for this position, please rate yourself on a scale of 1 to 10 for each of the attributes listed above and add one sentence about why have you rated yourself with a particular score for each attribute. People who fail to do the exercise above won't be considered for the role. Looking forward to meeting you and wish you success :)
Skills: Phone Support Customer support Email Handling English
Fixed-Price - Intermediate ($$) - Est. Budget: $15 - Posted
Hi I help people get more of what they want in life, and increase their happiness. I help them manifest their visions and reach their goals when it comes to career/business, relationships, health and happiness. I do therapeutic sessions for my clients, working with their mindset and the psychology of success, and I also teach small classes on the phone, helping people with their small business. So you would be a part of making magic happen and making lives better and making the world a better place. :) I've got Lyme Disease, which is a terrible disease, and I need help - I'm looking for someone to help with admin with my small business. :) I really need help with some simple virtual assistant duties - for example: data entry, emails and phone calls, internet research, and other computer tasks. I just need someone I can teach who can then take over some of my tasks, to help cuz of my illness. Excellent Written English is a requirement - correct spelling, grammar and punctuation. Availability: Need you to be available sometime between 11 am PST - 9 pm PST (Los Angeles Time) for a check in phone call with me M-F, and if you are available a couple hours on Sat & Sun sometimes, if there is something that needs attention, that is great! I will definitely give you great training on this job, and teach you how to do things you don't yet know how to do. This is very part time work, helping me out with some tasks, it should only take a few hours a day or less, depending how fast you work. I need someone ongoingly, someone who can stay with me for MANY YEARS, and who is happy to take on super part time work, and there is potential for more duties as the company grows too. You must be available for the job for at least 5 years. This job pays $15 USD per week, with opportunity for raise. I'll tell you more details when we skype / on the phone. Please send me: 1. Cover Letter 2. Resume 3. Your skype name 4. A Writing sample (you can write a letter to me if you like for your sample)
Skills: Phone Support Administrative Support Appointment Setting Call Handling