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Phone Support Jobs

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Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
For our international contact center, 5CA is looking for a work from home English/ Spanish speaking Customer Service Agent to provide support for various well-known international technology companies. Tasks : -Providing Customer Care services to customers by telephone, e-mail and/or web chat, providing a satisfactory solution to the customer´s inquiry and to exceed his/her expectations in doing this. -Working together with team leaders and trainers to constantly keep your knowledge up-to-date. -Making sure that the customer is satisfied with the whole customer service experience, every time. Requirements -You are fluent in English and Spanish (speaking and writing), though speaking a 3rd language is a big plus. -You have experience with computers and technology products. -You have experience in a Customer Service environment, Call Center or an international business setting. -You are a quick learner, and are open to working with new technologies and products. -You are...
Hourly - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
Candidate must be able to speak english! Your job will consist of anwsering your phone(which will be masked with our companies number) in our companies name and assisting customers with placing orders for delivery service. You will be responsible for collecting accurate information, sending email or sms confirmations, helping customers with selections, helping customers navigate the website,Taking credit card numbers, processing credit cards online, dispatching calls to drivers, internet research for customers, outbound calls to place orders for customers,escalating when needed for refunds or complaints. (**sales and social media marketing not required but a plus) Key skills needed to do the job: Organized Friendly Pay attention to details Flexible Fast learner ** YOU MUST WORK IN A QUITE ENVIRONMENT AT ALL TIMES (we are also looking for phone sales and social media marketing freelancers) FOR THE RIGHT FREELANCER, THIS POSITION CAN BECOME PERMANENT WITH INCREASED PAY AND/OR...
Fixed-Price - Est. Budget: $ 10 Posted
Administrative assistance to executive level management; preparation of sales contracts; world-wide travel arrangements; organize seminars and calendars, other administrative support. Proficient in the use of Microsoft Office Suite, specifically, Excel, Word and PowerPoint. Excellent command of both written and verbal English is a must.
Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
• Management and allocation of SLA’s correctly within the systems • Liase with field engineers, ensure prompt diagnostics and incident updates Support reporting requirements as part of the contract • Ensure ticket data collection and quality is fit for purpose • To provide good customer service and administer customer requests • Triage customer tickets/ call/ emails to understand the core issue and escalate as appropriate • Support the tracking of contract usage (bound volumes) • Ensure calls are answered in a timely manner and emails are responded to with urgency • Suggest improvements to the support processes to help the team and customer • To correctly triage issues before escalating to second line. Collect as much relevant information as possible before escalating. • Embrace working with other teams and business units when required
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for someone to answer phone calls/emails, do various tasks in Microsoft office and google docs, set up meetings, organize tasks in an efficient manner, manage an internal inventory system and do various tasks, and maybe some accounting? I need someone that has a vast knowledge of being a secretary.
Hourly - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Applicant must search online, make phone calls, and be professional. Applicant must be fluent in English, have Skype, and have a good phone voice. What is your SKYPE ID? Log in now to begin phone interview. Hours are very flexible and this work can be done around your other work.
Hourly - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
Looking for people to do consultative (sales) calls to people that have requested a call (warm leads only, no cold calling involved). Perfect English only, no accents at all. Your task is to: - qualify the lead (find out their current situation) - educate/provide value and direct them to the right solution(s) - close the sale // to ensure quality all calls will be recorded and to provide feedback for improvement, if any.
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Support Sales Team by insuring all aspects of the product production cycle - including inventory management - are running smoothly Handle customer inquiries both over the phone and via email/chat Assist in report generation