You've landed at the right place. oDesk is now Upwork. Learn about the new platform.

Phone Support Jobs

196 were found based on your criteria

show all
show all
only
only
only
show all
only
only
only
only
only
show all
only
only
only
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
My business needs a customer service person to respond to email, mostly regarding order status. All service requests come via zendesk so you must have experience working with it. The answers to questions people ask will mostly be found on the shopify site - so it would be very good if you alreayd have experience working with shopify. There are also opportunities to upsell other products - so an ability to sell is another requirement. Overall it is extrememly important to keep all customers very happy, by using your great communication skills and friendly attitude. I look forward to hearing from you!
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
NOTE: this is only for Australian or New Zealand residents We’re a small creative agency that does a moderate amount of web design, and as such we host a few website for our clients (currently around 25). What we’re hoping to find someone who can take on a bit more of the setup / admin / maintenance role - while we’ve managed fine doing this on our own, it’s not necessarily our area of expertise or where we add the most value. We currently host with webfaction (from their Singapore location, unix, full access via shell), dns hosting via https://www.cloudflare.com/, with each site having production and staging urls, with automatic deployments via http://deploybot.com/ via bitbucket repos. Most of the sites are running either expressionengine / craft / wordpress or static html. Nothing super resource intensive (our biggest site only gets about 3000 unique impressions per month), but we have noticed a slow down overall in our sites as we pile more sites onto the shared server. Mission...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Symetrix is a Electronic Security Installation firm that manages over a dozen technicians who travel, and work across the country. We are looking for someone to complement our team by providing services for scheduling, customer liason and generalised support. The role includes, but is not limited to: - LOTS of decision making - Telephone & Email correspondance with customers (via voip/skype/etc) - Managing scheduling system - General administrative functions around the above - Technical responses to customers This can be an extremely fast paced job, so its important that only high performers apply for this role. You should be: - Have exceptional communication skills - high level english - Prompt, available full time - Organized and thorough - Think Fast Makes it easier if you are: - Interested in IT, or technical things - 'Native' english speaker (or very close) - High energy worker Work Hours: - Work hours are 8am - 5pm, monday to friday. Any questions,...
Fixed-Price - Est. Budget: $ 25 Posted
researching first if there any online Master of nursing program in the US [ Family Nurse Practitioner} that accepts clinical work from abroad ,because that will be the key. Here is my questions to be researched , I have bachelor degree in nursing and I am planning to live abroad for a couple of years and at the same time wants to continue my education in Master of nursing online here in American accredited online universities.But this online program requires clinical works as part of the study,I want research in the following: 1-Which online university offers to accept clinical from abroad ,regardless if they have an affiliation or not? 2- What are the costs .credits and term of such program and start time ? 3- I am looking for scholarships that match my situation{ example,scholarship that has no restriction as long it is for the nursing program} 4-i am looking for loans with are favorable to the graduate student 5-Does work experience matters or a new nurse with no experience is...
Fixed-Price - Est. Budget: $ 100 Posted
We need well socially connected "Admin Support Persons" for Demonstration of e-Shops and Updating e-Shops data of our clients (shops/showrooms vendors) in various UAE Cities (full/part-time). Suitable candidates must have following qualities: 1- Well mannered and sociable. 2- Working know-how about WordPress 3- Working know-how about Graphics/Image making software. 4- Having Wireless Internet, Skype, Mobile Phone, and Laptop. 5- Having own motorbike to support assigned vendors Long term assignments and good compensations awaiting for the right candidates. Please apply only if you live in UAE, have said qualities and willing to visit assigned locations (if required so). Please note, selected applicants only will be interviewed on Skype.
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We're looking to assemble a boutique freelance staff of Virtual Assistants that specialize in handling Live Chat and inbound Call Services, as well as email correspondence. We're looking for 4-5 Virtual Assistants to handle these tasks on an ongoing basis. Please specify which shift(s) you can work. Shift 1: 7:00 AM - 1:00 PM Central Time (Canada/US), Monday-Friday Shift 2: 1:00 PM - 7:00 PM Central Time (Canada/US), Monday-Friday Shift 3: 7:00 PM - 1:00 AM Central Time (Canada/US), Monday-Friday Shift 4: 10:00 AM - 4:00 PM Central Time (Canada/US), Saturday-Sunday Fluent English, a broadband connection, and a set schedule of 12-30 hours a week a must.
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking to hire someone for 2-3 nights a week and possibly some weekends to work for 2-3 hrs per shift to handle my social media and live streams, chat rooms, and postings for various sites. I am video gamer and I create videos for several sites and I need help to promote these videos through social media to get more views and subscriptions. This is a ongoing job probably best suited for someone with a Personal Assistant background. However, I am open to work with the best person who fits my style and has personality. I also host gaming tournaments so person would need to be available to admin those tournaments. This is a part time position with room to grow. Person must have a usb headset, web camera, and good stable internet connection and must be willing to be seen and recorded on Webcam while chatting about game footage. Your setup will be tested upon hire. You must be able to read, write and speak English well. You also need to be capable of building a rapport with me and...
Hourly - Est. Time: More than 6 months - Posted
I'm looking for a Virtual Assistant to assist our online training company with behind the scenes work. You will be working with the company owner. This is a part time position with the opportunity to increase hours and pay for the right candidate. Your responsibilities: - Research using the Internet or other information databases - Social Media management - Email management - Making phone calls to confirm appointments and other admin tasks - Other miscellaneous tasks that can be performed online/by phone - Must be accessible, online and on Elance Work View during agreed-upon office hours - we can be flexible to a certain point Your qualifications: - Broadband Internet connection - Good computer skills - Will need to have Microsoft Office software - Call center or VA experience - Strong understanding of Internet and online communication tools - Skype account (so you can join training and meetings and make phone calls) - Good spoken English - Strong communications skills and attention...
Fixed-Price - Est. Budget: $ 1,500 Posted
We are looking for a friendly, rock star account manager for SaaS localization company. Daily job includes; - Helping on-boarding of new and trial customers over the phone and through support portal - Building relationships between potential customers and the brand - Proactive reach out to inbound leads. Ideal candidate must have, - Good communicator - Availability to work Full time (Sydney Australia time zone) - Great English communication skills - Has basic web design skills. - Has experience in similar type of work or a quick learner - Patient with clients - Has positive and friendly attitude - Hungry for success - Finally has stable internet connection Please include a cover letter. Salary plus performance commission will be discussed based on experience. Also on application type Aloha as greeting to show you have read the full ad. Looking forward to hearing from you.