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Phone Support Jobs

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Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
Buscamos persona con experiencia en telemarketing. Es una plataforma que ayuda a pequeños negocios y emprendedores a crecer en el mundo digital. La venta se hace por teléfono y se trabaja con las personas registradas de nuestra plataforma para lograr su primera inversión. En la llamada se tiene que dar al cliente un poco de asesoría para el negocio y explicar cómo podemos ayudarle de acuerdo a su tipo de empresa. Conocimientos básicos sobre redes sociales y mercadotecnia digital. Comprometido, automotivado, creativo, convincente, dedicado, responsable.
Skills: Phone Support Email Handling Sales Selling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking for a inside sales rep for my real estate business. Your job will be to manage all leads that come in, Make written offers or phone offers, and manage database. You will be in charge of phone support. Telemarketing experience required. You will be put thru paid training to prepare you for the job. Job pays bonus for every deal closed.
Skills: Phone Support Administrative Support Appointment Setting Call Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are unified communications company located in US and we're looking for supportive and detail individual to join us. Technical Support Representative will answer customer tickets and provide resolutions for customer issues revolving around the setup, provisioning, and use of our service. - fluent in English, spoken and written. Need to be able to handle phone calls if necessary. - Great manner and patience to all customers. - Detail oriented is a must - Remote Desktop and web conference for training and demo when needed. - Maintain and update knowledgebase regularly.
Skills: Phone Support chat support Email Handling English
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
The Role -------- The Claims Specialist will play a key role within our Customer Experience Department, providing top notch after purchase care. Whether it’s helping with a simple troubleshooting question, solving a complex issue, or turning feedback into action…. The Claims Specialist, like all members of our Customer Experience Team, knows our clients inside and out, and does everything necessary to ensure a consistently positive experience. This position will be responsible for handling mid-to-high level customer support issues, primarily troubleshooting, diagnosing and processing claims. This role also provides the opportunity to collaborate on work flows and optimize processes. If you’re looking for a role where you’ll be heard, and you have the ability to affect change - you’ve found it! Since we are a startup and rapidly growing, there is great potential to promote within the department and the company! ---------------- Responsibilities ---------------- Expertly and efficiently troubleshoot and address customer service inquiries regarding product issues and malfunctions, primarily via email and occasionally on the telephone - within 24 hours. Process RMAs, damages and defects, and prepare shipping of replacement parts to customers. Data entry and management of RMAs, damages and defects. File shipping damage claims with our insurance carrier. Schedule pick ups of returned or damaged items through Fedex, and inform the customer of next steps. Diagnose issues, and provide troubleshooting to customers experiencing issues with their desks. Convert frustrated customers into raving fans. Keep a detailed log of all reported claims, replacements sent, claims filed, etc. Suggest processes and procedures to enhance workflow. Keep a detailed log of current and projected workloads to determine when additional support is needed. ----------------------- A little more about you ----------------------- Minimum of 2 years experience in customer service and a knack for resolving customer issues. Obsessively organized, detailed-oriented, and sincerely empathetic - you always remain calm under pressure. Creative problem solver with strong analytical skills and a passion for customer service. Comfortable and confident putting furniture together. Have an aptitude for breaking down a complex process and simplifying into “easy to follow” steps for the customer, as you’ll be talking customers through the assembly and troubleshooting process. Type 50+ wpm, adept with MS Office, especially Excel. Familiarity with Desk.com, Google Apps, and Smartsheet is a plus. Compelling writer who crafts grammatically impeccable emails, oh and you’re just as articulate on the phone. Self-sufficient and self motivated. “Zero inbox” master who is able to share your methods with the rest of the team. Bachelor's Degree from an accredited university. (preferred) Please submit your updated resume and cover letter here: http://grnh.se/o3i80j
Skills: Phone Support Customer service Customer support Email Handling
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
The successful candidate must be able to sell to a diverse clientele and is looking for a fast-paced competitive sales environment. Duties: •Make cruise and/or vacation and tour arrangements. •Maximize the profit on every sale by comfortably selling ancillary products. •Must be a strong salesperson. NOT an order taker
  • Number of freelancers needed: 5
Skills: Phone Support Inbound marketing Travel Agent Travel Planning
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Duties include, not limited to; Calling prospects and clients to schedule and confirm appointments Responding to emails Coordinating installs with vendors Managing dropbox files Create invoices through quickbooks General search-engine research Training is provided via skype. Must haves: Ability to learn. Comfortable on the phone. Native English speaker. Solid phone connection with no background noise. Able to respond to leads quickly. Familiar with google calendar.
Skills: Phone Support Customer service Email Handling Internet research
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi, We are looking for a Technical Support representative with experience in Linux Systems, WHMCS, cPanel/WHM and Virtualizor. We currently have about 15-20 active tickets a month. You will be provided with a Boxne Netowk Solutions email address. You are only asked to work for us when you get an email of a new support ticket has been created. *You will only work when a email of a new ticket is created *You will be paid for the amount of hours worked to resolve the issue *Your hours will depend on the amount of tickets + bonus if resolved promptly. *You will be asked to respond to this ticket within 8 hours of ticket creation. *We are looking for talented individuals willing to work at a low hourly cost. Bonuses/Raises will be available as we expand *YOU MUST* Respond to a service outage within 10 minutes (Text message will be sent to your phone) Understand Virtualizor, cPanel and WHM, Linux, Windows and WHMCS. *Have had prior experience with other hosting providers. *Be on Standby working on other projects for atleast 8 hours a day. (You will be asked to stay in a live chat session, during this time.) *Must be fluent in English. *We may ask you to provide Toll-free phone support as well. (Undecided at this time.) Ability to work with a team is necessary! Must be fluent in English* Must be able to complete job within 10 minutes if a Administrator requests the task to be completed. **YOU ARE RESPONSIBLE TO LOG YOUR OWN HOURS! Thank you.
  • Number of freelancers needed: 2
Skills: Phone Support CentOS CPanel Customer service
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
Urgent telephone engineer needed to resolve issue with down phone lines. We need someone which has expertise in the following phone system description below: Nortel NTBB41FB ox16 Tmodel of the desktop phones are M7310 or M7208 and are a mix of Meridian NorTel and NorStar brands. we need someone in as soon as possible, preferably today
Skills: Phone Support Telecommunications Engineering
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
We are a residential real estate company based in Orange County, California. Requirements and description Below: 1. Make 2 hours of outbound phone calls to prospective home sellers in residential neighborhoods. All data will be provided. 2.Input prospective seller or buyer into our CRM system (Database) 3. Must have little to no accent and proficient in the English Language. Typing, writing, speaking. 4. Attend weekly meeting with manager to go over training, scripts, and progress. 5. Friendly and positive attitude with a go getter mentality 6. Organized 7. Great communication skills. The inside Sales agent will not be making calls to expired or FSBO. This will be strictly for what we call "CIRCLE PROSPECTING". You will be calling neighborhoods with easy and simply script asking the homeowners if they intend or plan on selling their home anytime soon. THATS IT! Very easy so long as you understand the job descriptions. Most important is how you sound over the phone. A voice sample will be requested during the interview process. Thank you
  • Number of freelancers needed: 3
Skills: Phone Support Adobe Flash Adobe PDF Appointment Setting
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