Phone Support Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Attention - we are looking for Native Australian or Kiwi. Freelancer's Location does not matter. This is long term job. We have New Zealand e-commerce shop. Looking for the professional to support person with sales skills supporting calls. 9:00 AM to 7 PM NZ time Work volume: 3-8 calls daily. Each call duration - 4-8 minutes. You must follow up and take all calls giving pre and after sales support. Update phone tickets and keep information updated. Calls are coming in Zendesk account to the browser. We will chose the freelancers who do other customer support related jobs.
Skills: Phone Support Customer service Customer support Sales
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I need someone to answer our incoming phone calls. We have many customers that call through out the day about our rental apartments. You would answer the phone and tell the customer about the rental apartments we have advertised. You would also send them texts and emails with more properties from the MLS. When the customer picks the rentals they want to see, you will also set up an appointment for our Real Estate agent so they can show them the place. We provide all training. THIS JOB CAN BE DONE ALL FROM AN IPHONE OR SMARTPHONE! WE USE GOOGLE APPS AND THE MIAMIGO MLS APP. GREAT FOR SOMEONE THAT WANTS TO WORK ON THE GO SOMETIMES. We are looking for a good English Speaker and someone that has access to Skype to talk to us and interview. Must have access to unlimited calling and texting plan to USA (Florida). (Google Voice or Skype). Must be very reliable and able to answer all incoming calls professionally. Must have good customer service skills and be very organized. THIS IS A LONGTERM POSITION THAT CAN BUILD AND BECOME MORE. MUST SPEAK GOOD ENGLISH.
Skills: Phone Support Customer service Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our fast growing tech company has room for additional customer care experts. Experience a supportive and rewarding long-term job opportunity with us. We require full fluency in English language with pleasant accent. Must have a quiet working place. This is a long term opportunity with growth potential. Are you who we seek?
Skills: Phone Support Administrative Support Customer service Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hello, We need someone to answer the phone and be on live chat Monday-Friday, 11AM-4PM EST. You will answer calls for customer service regarding previous orders and will also take new orders over the phone. You will also answer customers' emails. Fluency and Prefect Grammar in English is REQUIRED Knowledge of the tattoo supply industry is HIGHLY RECOMMENDED Thanks
Skills: Phone Support chat support Customer service Customer support
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
RTB is a small growth and development brand with a big vision and mission to reach, touch and teach one million women around the world. If you are an owner operator of a virtual assistant business with experience working with Coaches, Speakers or Trainers and you have a website for that business that includes your services and fees, this may be for you. RESPONSIBILITIES: • SCHEDULING/CALENDAR MANAGEMENT: scheduling and managing appointments and requests (iCalendar/Google/TimeTrade). • ONLINE PRESENCE MANGEMENT: Includes coordinating content for three social media platforms (Facebook, Twitter and Instagram). • PUBLISHING MONTHLY EMAIL CAMPAIGN: Coordinating 2-3 monthly email blasts including standing email newsletter plus promotional posts. (Infusionsoft) • WEBSITE UPDATES: Upload/update website banners, calendars and events schedule. (Joomla/Wordpress) • CLIENT CARE: includes serving as primary point of contact for client scheduling, trouble shooting, resolving needs and responding (via telephone and email – iCalendar/Google/TimeTrade). • COACHING SUPPORT: providing support for group coaching program and online resource management (via member site, Facebook group and soundcloud) • PRODUCT AND SERVICES SUPPORT: ability to create sales pages and campaigns for product launches (Leadpages and Infusion) • EVENT & MEETING PREP: responsible for managing and coordinating all moving parts for local speaking engagements and working with Speaker Manager/Road Manager for national/international speaking engagements. • CONTACT MANAGEMENT: includes contact and list management • GENERAL ADMIN: including proofreading, converting files to PDF, occasional mailings SKILLS REQUIREMENTS: • Individual must have excellent interpersonal skills and ability to work well with people across industries, sectors, media/entertainment, etc. • Individual must have some insight/familiarity with working with entrepreneurs, small business owners/consultants (preferably Coaches) • Excellent written and verbal communication skills is necessary • Skilled and comfort level with top three social media platforms (Facebook, Twitter, Linked-In) • Must be resourceful and have a "Get-it-done" attitude • Good taking the lead, working independently as well as with a team --ability to lead and follow in various situations • Ability to support live meetings/events on occasion (nice but not necessary) • Familiarity with most web-based resources below • Must be a people person with excellent interpersonal skills • Being resourceful and "figure it out" attitude is preferable Experience with tools and platforms ARE REQUIRED or desired: Infusionsoft.com Leadpages.com Ontraport.com Hootsuite.com InstantTeleseminar.com Joomla.com /Wordpress
Skills: Phone Support Administrative Support Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are a small company of less than 10 people but have a growing need for help with recruiting and requests from employees on items related to HR and benefits. We would like to outsource these items and potentially future tasks. Current responsibilities would include: 1. Monitoring an email inbox for incoming requests for support from customers or clients. 2. Responding to requests within a timely manner (same business day) 3. If a request is received and it is unclear how to respond it should be escalated to client point of contact for assistance. 4. Example recruiting requests would be receiving an email with candidate resume, request will be to reach out to potential candidate to request information such as current salary, reason for moving, availability, etc. 5. Example employee requests would be for information on company health benefits. 6. Example on-boarding process would be running through checklists of forms and paperwork. Requirements: 1. We need someone who is fluent in English and is easily understandable over the phone. 2. We need someone who understands and has experience working with gmail and google drive. 3. We need someone who has the correct software such as the ability to create pdf's and zip files, as well as encrypt zip files and pdf's. If this sounds like something you are interested in and you meet the requirements please let us know. We recommend a brief explanation of why you meet the requirements.
Skills: Phone Support Google Docs Recruiting
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Kenzie Park is a high end equestrian centre located in the Macedon Ranges of Victoria. We offer busy professionals a calm relaxed and professional environment to develop their horse riding skills. We are looking to expand our business through direct advertising and need administration and customer support so that we can efficiently manage our time and increase our profit margins. Our ideal candidate will be a wiz at taking bookings and managing our clients to ensure they have a great experience and are returning customers. You will also need to carefully manage the diaries of two employees to ensure the best use of their time. Ideally you will have skills in marketing and social media to increase the profile of our business in the surrounding areas and into metropolitan Melbourne. We look forward to hearing from you. Australian applications are preferred.
Skills: Phone Support Email Handling Social Network Administration Time Management