Phone Support Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for Native Australian for e-Commerce shop customer support. The person will be supporting by phone only. We will also review the opportunity to support by email / chat for pre and after sales inquiries - technical support + sales support. We will review only freelancers who have and do currently other customer support online job. This is long term project
Skills: Phone Support chat support Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hello, I'm looking for a social person to maintain our facebook page. The facebook page is about cars so you will be posting video + images related to this topic. I may ask for your help with other tasks, such as: update Google +, twitter, etc Additional things managing accounts, syncing calendars and guest inquiries on holiday rental sites.
Skills: Phone Support Administrative Support Facebook Marketing
Fixed-Price - Intermediate ($$) - Est. Budget: $60 - Posted
Creativity Artistry is in need of a virtual assistant to represent and work virtually for the gallery in handling customers services, invoice, data entry and also data processing. Biding freelancers should have an excellent customer service and must be outcome-oriented. The gallery needs an assistant that will help manage its data entry, customer, Ed services, reply to emails, handle data processing and also handle all that deals with invoicing and recordings, creating and design website. The virtual assistant would be required to work 3 hours per day. The gallery specializes in the online sales of artwork via freelancers who are interested in representing the gallery.
Skills: Phone Support Administrative Support Call Handling chat support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Must be able to read, write and speak English fluently. Approximately 30-35 hours per week. Must be available Monday - Friday from 8:00am - 2:30pm USA Central Standard Time. Seeking affordable, competent individuals with customer service, clerical, and administrative skills. We will be training the position(s) on specific software applications, and will need a minimum commitment of 6 months. The following items will be the kinds of tasks or duties that are required to be performed daily. 1) Answer and manage all incoming phone calls to the health clinic and either route calls appropriately, or create Tasks in the Electronic Medical Records (EMR) software called, Greenway PrimeSUITE. 2) Schedule all requested appointments. 3) Obtain and enter all demographic information into the EMR. 4) Obtain and enter insurance data into the EMR. 5) Perform same-day insurance eligibility verification before actually scheduling appointments. 6) Manage all incoming faxes that arrive electronically into a gmail account. Attach inbound health records to patients’ EMR. 7) Attach all inbound requested action items that initially arrive in the gmail inbox to patients’ EMR, and Task the action items to appropriate individuals in the clinic. 8) Contact all incoming Referrals and schedule these Referred patients’ appointments with linked referral documents to their appointment upon performing same-day eligibility verification. 9) If needed, acquire necessary Referral documents from Referral sources and link referral documents to their appointment upon performing same-day eligibility verification. 10) Attach all reported laboratory results to the patient’s EMR by using the shared folders on our clinic’s network.
Skills: Phone Support Administrative Support Computer Skills Document Control
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I'am looking for someone to be my virtual assistant. Your main duty would be helping me run and setup various businesses. Must be extremely detail oriented Must be able to multi-task Must be personable Must be able to bring value to the business Must be able to get assignments done Must be a self-thinker Must be a contributor
Skills: Phone Support Computer Skills Customer service Data Entry
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
I need someone for Chat / Phone support for our website which is an online e-learning training course. Candidate should be able to read and write in fluent English. Training for this position is fairly simple. Candidate will have to learn and understand the basic functions of the E-learning platform in-order to better assist the users. Please message me for more information
Skills: Phone Support chat support Technical Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need a few people to join our customer service team. This is a long term opportunity which will pay at $5 per hour plus a yearly raise. On the Job training lasts for 1 month which we'll pay for $3/hr 40hours per week to start. Once you pass the month's training, you will be bumped to $4/hr temporarily. Once certified to be someone who can service all companies' customer service needs, you will be bumped to the normal rate of $5/hr with 40 hours a week. The certification period could take less than 30 days, this would solely depend on how fast you learn. Requirements: Great communication skills, fluent in written and spoken English. Has at least 1 hour on UpWork. Has at least a core i3 or quad core pc with 4 gb of ram. Has DSL with atleast 3 mbps connetion, and a backup. Has no other working commitments. Willing to work on the Grave Yard shift, shifting schedules, weekends, and holidays. Having Business Fundrasing / Crowdfunding knowledge is a plus but not a requirement. Having a Commerce related course / work experience is a plus. Having some experience with site builders is a plus but not a requirement. How to apply (please follow these simple instructions, otherwise, your application will be ignored. 1. Please start your cover letter with Hi Brian, How do we make the potato fly? and then answer it to your best knowledge. 2. Create and attach a voice recording telling me about your self and why we should hire you in relevance to this job post. 3. Provide the link of your updated Resume/CV via Google docs. 4. Include your Skype ID, two personal phone numbers, and email address. I will start the interview process as early as Today. Once chosen, you will start working either on the first week of August. This contract is going to be through UpWork on a different client account. Thanks, Brian
Skills: Phone Support Call Handling chat support Customer service
Fixed-Price - Intermediate ($$) - Est. Budget: $800 - Posted
PLEASE READ THE ENTIRE POST BEFORE APPLYING. IF YOU ARE NOT A CAREER FOCUSED, EXPERIENCED, PHONE-BASED IT SUPPORT PROFESSIONAL PLEASE DO NOT APPLY. We are an IT support company that provides remote desktop support to many of our clients, and we are looking to add 1 to 2 new remote desktop support agents to our team. ABOUT THE ROLE: o The individual(s) we choose will become full-time members of the team. This is NOT a temporary position. o You will provided with a soft-phone which connects to our Cisco phone system. o You are expected to have a quiet office environment and a fast, reliable internet connection. JOB FUNCTION: You will be managing the assignment of tickets that come into our IT support dashboard. You will be taking, making, and returning phone calls to clients who need IT support. You will be assisting our onsite team members with support related requests. REQUIRED QUALIFICATIONS: o Native English speaker with little to no accent comfortable with having conversations with strangers o Good working knowledge of Windows 7, 8 and 10 with a minimum of two years of experience o Must have a thorough knowledge of and know how to troubleshoot Microsoft Office o Must have two years of experience troubleshooting hardware--desktop, laptop, monitor, printer o Must be familiar with basic LAN operations: mapping shared drives, connecting network printers, troubleshooting access to file shares, etc. o Must have prior experience with remote support o Must be savvy and use the internet to help answer questions and solve problems o A pleasant and friendly demeanor working with non-technical users is required. o Must embrace changing priorities at the drop of a hat and sometimes working at a fast pace o Willing to learn something new a plus o Must be reliable and follow tasks through to completion o Must be able to juggle multiple priorities and taskso Possesses good time management skills o EXCELLENT English and communication skills and friendly demeanor and positive attitude PLUSES: o Microsoft Certifications o Extensive desktop support experience o Experience supporting US based based companies and users Our budget for each rep is $800 to $1000 USD per month depending on experience and certification levels. Salary is paid bi-weekly. Again, his is NOT a temporary position. Skype video interview required. Any questions please ask.
Skills: Phone Support Desktop Support Email Handling Email Technical Support