Phone Support Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hello, We need someone to answer the phone and be on live chat Monday-Friday, 11AM-4PM EST. You will answer calls for customer service regarding previous orders and will also take new orders over the phone. You will also answer customers' emails. Fluency and Prefect Grammar in English is REQUIRED Knowledge of the tattoo supply industry is HIGHLY RECOMMENDED Thanks
Skills: Phone Support chat support Customer service Customer support
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
RTB is a small growth and development brand with a big vision and mission to reach, touch and teach one million women around the world. If you are an owner operator of a virtual assistant business with experience working with Coaches, Speakers or Trainers and you have a website for that business that includes your services and fees, this may be for you. RESPONSIBILITIES: • SCHEDULING/CALENDAR MANAGEMENT: scheduling and managing appointments and requests (iCalendar/Google/TimeTrade). • ONLINE PRESENCE MANGEMENT: Includes coordinating content for three social media platforms (Facebook, Twitter and Instagram). • PUBLISHING MONTHLY EMAIL CAMPAIGN: Coordinating 2-3 monthly email blasts including standing email newsletter plus promotional posts. (Infusionsoft) • WEBSITE UPDATES: Upload/update website banners, calendars and events schedule. (Joomla/Wordpress) • CLIENT CARE: includes serving as primary point of contact for client scheduling, trouble shooting, resolving needs and responding (via telephone and email – iCalendar/Google/TimeTrade). • COACHING SUPPORT: providing support for group coaching program and online resource management (via member site, Facebook group and soundcloud) • PRODUCT AND SERVICES SUPPORT: ability to create sales pages and campaigns for product launches (Leadpages and Infusion) • EVENT & MEETING PREP: responsible for managing and coordinating all moving parts for local speaking engagements and working with Speaker Manager/Road Manager for national/international speaking engagements. • CONTACT MANAGEMENT: includes contact and list management • GENERAL ADMIN: including proofreading, converting files to PDF, occasional mailings SKILLS REQUIREMENTS: • Individual must have excellent interpersonal skills and ability to work well with people across industries, sectors, media/entertainment, etc. • Individual must have some insight/familiarity with working with entrepreneurs, small business owners/consultants (preferably Coaches) • Excellent written and verbal communication skills is necessary • Skilled and comfort level with top three social media platforms (Facebook, Twitter, Linked-In) • Must be resourceful and have a "Get-it-done" attitude • Good taking the lead, working independently as well as with a team --ability to lead and follow in various situations • Ability to support live meetings/events on occasion (nice but not necessary) • Familiarity with most web-based resources below • Must be a people person with excellent interpersonal skills • Being resourceful and "figure it out" attitude is preferable Experience with tools and platforms ARE REQUIRED or desired: /Wordpress
Skills: Phone Support Administrative Support Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are a small company of less than 10 people but have a growing need for help with recruiting and requests from employees on items related to HR and benefits. We would like to outsource these items and potentially future tasks. Current responsibilities would include: 1. Monitoring an email inbox for incoming requests for support from customers or clients. 2. Responding to requests within a timely manner (same business day) 3. If a request is received and it is unclear how to respond it should be escalated to client point of contact for assistance. 4. Example recruiting requests would be receiving an email with candidate resume, request will be to reach out to potential candidate to request information such as current salary, reason for moving, availability, etc. 5. Example employee requests would be for information on company health benefits. 6. Example on-boarding process would be running through checklists of forms and paperwork. Requirements: 1. We need someone who is fluent in English and is easily understandable over the phone. 2. We need someone who understands and has experience working with gmail and google drive. 3. We need someone who has the correct software such as the ability to create pdf's and zip files, as well as encrypt zip files and pdf's. If this sounds like something you are interested in and you meet the requirements please let us know. We recommend a brief explanation of why you meet the requirements.
Skills: Phone Support Google Docs Recruiting
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Kenzie Park is a high end equestrian centre located in the Macedon Ranges of Victoria. We offer busy professionals a calm relaxed and professional environment to develop their horse riding skills. We are looking to expand our business through direct advertising and need administration and customer support so that we can efficiently manage our time and increase our profit margins. Our ideal candidate will be a wiz at taking bookings and managing our clients to ensure they have a great experience and are returning customers. You will also need to carefully manage the diaries of two employees to ensure the best use of their time. Ideally you will have skills in marketing and social media to increase the profile of our business in the surrounding areas and into metropolitan Melbourne. We look forward to hearing from you. Australian applications are preferred.
Skills: Phone Support Email Handling Social Network Administration Time Management
Fixed-Price - Intermediate ($$) - Est. Budget: $600 - Posted
We are in need of reliable and sharp people (preferably from the Philippines, unless English is immaculate) to be hired for an e-commerce business based in the US. This is a permanent, salaried full-time position with benefits. Requirements: 1. Willing to work from home, full-time 2. Knowledgeable in Microsoft Office 3. Available to work for 40 hours a week, Monday to Friday, from 9 a.m. to 5 p.m., Pacific Standard Time  4. High-speed and stable internet connection 5. Must be working in a place where power outages are not frequent 6. Must be EXCELLENT in written (punctuation, capitalization, grammar, spacing, formatting, etc. are all important to us) and spoken English (US accent) 7. Must currently have no other job obligations 8. Great communication skills  9. Must be SHARP 10. We use Hubstaff for time tracking (and screenshots taken every 2 minutes). Must be able to reach above 70% activity every day and week, otherwise it can be a means for us to dismiss an employee. 12. MUST BE EXTREMELY RELIABLE. Should be able to show up every day on time without incidents. 13. Must be willing to work with us long-term to help grow the business as well as their career. We are not at all interested in someone looking to "try out" or thinking of staying just for a few months as a lot of effort is put into training and setting up.  14. We prefer someone who knows Adobe Photoshop, InDesign, and Illustrator, although it's not really a requirement. Include the word "Tiger" in your message as a proof that you have read the whole job description.  Primary responsibilities include: 1. Email and phone handling (3-6 calls a day only on average) 2. Managing sales channels and orders 3. Returns 4. All front-facing exchanges 5. Multiple random PA work to assist the team 6. Understanding the products, installation, and other technical information Potential other responsibilities are the following: 1. Social media marketing 2. Following up with vendors and distributors 3. Catalog work 4. Logistics and transportation 5. Managing projects with contractors 6. SEO, posting on online forums, creating links, etc. 7. Online feedback tracking 8. Watching competitors Compensation: 1. Salary $400-$600 per 20 days, depending on experience and skills 2. 11 paid personal days off per year (accrued) 3. Bonuses of 1-3 times per year depending on performance 4. Opportunity for further compensation in bonuses, and salary growth for any employee that is truly dedicated to the business 5. Paid US public holidays **Note: We offer a referral bonus of $150 to anyone who finds a candidate that ends up working and staying with us for at least 60 days.**
Skills: Phone Support Administrative Support Customer service Email Handling
Fixed-Price - Entry Level ($) - Est. Budget: $300 - Posted
We are a UK based ecommerce business looking for articulate professional customer service agent to work for us. Your job will be to answer telephone calls and help customers with identifying products and the right information. You will work closely with the directors and support them with other tasks where necessary. Initially this job will be paid on per calls taken basis as it gets busier an hourly rate shall be agreed. If you have great customer services experience with no strong accents and are willing to work hard for a growing company then this is the job for you. Ideally you will be someone who is willing to learn and can quickly grasp things. Price per call to be agreed. APPLY ONLY IF YOU HAVE THE EXPERIENCE AND HAVE THOROUGHLY UNDERSTOOD THE SCOPE OF WORK.
Skills: Phone Support Administrative Support Call Handling Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking to bring on someone on a full time basis to help assist in our daily operations. Some of your tasks will be the following: 1. Cold Call and Warm Call Leads for B2B sales 2. Answer emails 3. Live chat with visitors on our website 4. Provide support to our customer base 5. Find new customers 6. Process paperwork using email and a scanner Qualifying person will need to meet the following requirements: 1. Fluent and speak good english 2. Fluent in pdf docs, gmail, word, and excel 3. Must have good internet, phone, quiet place to work 4. Positive work attitude and good work ethics This will be a permanent position with up to 40 hours per week. 9-5 EST monday through friday.
Skills: Phone Support Administrative Support Call Handling chat support