Phone Support Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $10 - Posted
I need someone who is personable, friendly and is great on the phone. You must speak English. I have clients that are signing up for phone meetings with me and I need you to call those clients (within 24 hours) and schedule meetings on my calendar. I will want you to help answer any basic questions the client has about me and my company and go above and beyond to help them. Here is info about me and my company: http://hiredgroup.com/about/ I'm looking to pay $10 for each meeting that you schedule for me and handle any meeting rescheduling (if needed). Please note, I'm not able to pay you if the client cancels or doesn't show up to their scheduled phone meetings with me.
Skills: Phone Support Virtual Assistant
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
We're looking for an experienced and dedicated customer service / admin. person to join our team for our online orchid business. You don't have to be an expert in orchids however, you do need to be a rockstar when it comes to customer service :) Your responsibilities: - Add/Remove Members manually to Wishlist Member - Replying to Customer emails in Gmail Inbox about general orchid care, order tracking, etc. - Issuing Refunds in Paypal, Authorize.net, 1Shoppingcart - Send invoices, Processing Failed Recurring Payments in Paypal and 1SC - Follow up with failed/pending/offline orders - Resend customer order receipts in 1SC - Prepare weekly shipping file to send to fulfillment team - Reorder printed books and supplies for fulfillment warehouse as needed - Track book inventory - Manag autoresponder subscriptions in Get Response - Process Phone Orders - Returning phone calls from time to time. Your qualifications: - Have a minimum of 2 years experience of online customer support in an online B to C business - Understand basics of ecommerce - Knowledge of 1 Shopping cart or other payment system is a plus - Excellent verbal and written communications skills - Strong customer service experience - A complete Upwork profile - References will be required
Skills: Phone Support Administrative Support Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our company helps people find the best car financing rates. We are striving to have the friendliest, fastest, and most helpful customer support in the industry. Your role would be to call all new customer leads in a timely fashion and make them feel good about doing business with us. Basically you will just thank them for their inquiry, built some rapport, then assign them to the next available member of our sales team. This job requires that you have strong phone skills, a friendly attitude, and basic proficiency with web browsing and sending emails. Besides talking on the phone you will have to update an online record where we track what happens to each one of our leads as they journey to become a customer. We are hoping to have you work from 9am to 5pm mountain standard time, Monday thru Friday to start, with more hours potentially available as things progress. This is a work-from-home placement so you must have access to a phone and an internet-connected computer. Thanks and we look forward to meeting you!
Skills: Phone Support Call Handling chat support Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are an up and coming direct marketing company looking for a telephone customer support rock star! The ideal candidate should have a vivacious and outgoing personality that shines through in their client communications! Customers should be thrilled to speak to you a Specifically, you will: 1. Answer calls a timely and courteous manner 2. Address product questions 3. Answer shipping questions 4. Provide excellent service on every call with a smile! 5. Take new orders Upworker requirements We are looking for a Upworker who: 1. Has worked in telesales or inbound teleservice 2. Has worked with sensitive data such as credit cards 3. Is looking for a long term position 4. Has a reliable internet connection, headset and quiet place to work 5. Has Skype 6. Located in the USA **** Have all hours available. M - F 9a-9p EST / EDT Sa - Su 9a-5p EST / EDT How to apply: To apply, simply respond to this posting with: 1. Previous experience 2. Why you are the RIGHT person for this job
Skills: Phone Support Customer service Customer support Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
JivoChat Brazil (https://www.jivochat.com.br) creates live chat software used by almost 150000 websites throughout the world, mostly in Europe, Asia, and North America. We are now expanding more closely in Brazil and looking for a technically savvy sales ninja. Job Description: The main objective is to increase sales and conversion by helping customers with using our software and motivate them to purchase a premium license. Your responsibilities will include: • Conversation by chat, email and phone with customers. • Activate sales by phone. A list of customers will be provided. • Help customers resolve some typical issues, such as problems with a chat-code installation and payment process. Qualifications: • Experience in sales and customer support • Consistently positive can-do attitude • Languages required: Portuguese (native) and English (fluent) Work Hours: • 40 hours per week, Monday to Friday • 8-hour shift, during Brazilian business hours JivoChat would like to thank all applicants, however only those who qualify for an interview will be contacted.
Skills: Phone Support chat support Customer service Customer support
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Work from home. Project based work to collect public access documents from a group of U.S. public school districts, city, county & state governments. The work requires phone or email contact when the information is not posted on the websites. Requires downloading documents and posting them to a Sharefile folder (where we will provide access) and/or posting results on an excel spreadsheet. Experience preferred. Please provide a cv/resume, references and your hourly rate.
Skills: Phone Support Email Marketing Internet research
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are working on an exciting project in Singapore and require long-term support of an outstanding VA (ca. 20hrs per week). You are located in or close to Singapore (within 1 -2 hrs. flight-time to Singapore) and able to occasionally travel to our office for meetings. You have excellent English language skills (verbal and written), advanced knowledge of the MS Office Suite, are reliable and easy to reach via phone / whatsApp / skype. You are mature and professional, with the ability to work independently as well as under direction. Main responsibilities: - Various admin tasks (data entry, creating and editing presentations, spreadsheets, correspondence, etc.) - Marketing support - Organisational tasks - Travel organisation (flights, accommodation) - Travel reconciliation tasks - Research tasks German speaking or knowledge of German would be a bonus, but not necessary. We are looking forward to hearing from you.
Skills: Phone Support Administrative Support Data Entry Email Handling