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Phone Support Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I do lead generation, and normally I do the calls when calling businesses. The way I have the script structured, you are not selling anything, and the business owner is basically being asked a no-brainer question. So all you will be doing is following my script, word for word, and then asking a few questions and writing down the answers for me to follow up with later. It's very simple, each call is maybe 5 mins max. I'm looking for native speakers only, living in USA or Canada. I'd prefer if you have a way to record the calls, but I have a plan if you don't know how to do this. I'm probably going to hire a couple people to compare their results, and if you're doing a good job we can definitely discuss a pay raise. Again, this is a very simple job but you must be ok with calling businesses and following the script I give you.
Skills: Phone Support Cold calling Telemarketing Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for someone with customer support experience that can take the lead on our customer service efforts. We will train you on our process so that you are well prepared to handle customer inquiries when they come. But, by nature, you should already be very good at interacting with and supporting customers. This position will start with email support only, but would expand to live chat and possibly phone support over time. Please do not apply unless you are completely fluent in English and have both great writing and speaking skills.
Skills: Phone Support Call Handling chat support Customer service
Fixed-Price - Intermediate ($$) - Est. Budget: $3,000 - Posted
Coordinate and manage day to day activities for two senior attorneys - Liaise with clients, attorneys and stakeholders for various matters - Prepare correspondence and contact clients on behalf of attorneys, maintain calendar of appointments and meetings, follow up on various requests, and oversee special projects - Legal document preparation - Plan and coordinate office events
Skills: Phone Support Administrative Support Appointment Setting Creative writing
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
Buscamos persona con experiencia en telemarketing. Es una plataforma que ayuda a pequeños negocios y emprendedores a crecer en el mundo digital. La venta se hace por teléfono y se trabaja con las personas registradas de nuestra plataforma para lograr su primera inversión. En la llamada se tiene que dar al cliente un poco de asesoría para el negocio y explicar cómo podemos ayudarle de acuerdo a su tipo de empresa. Conocimientos básicos sobre redes sociales y mercadotecnia digital. Comprometido, automotivado, creativo, convincente, dedicado, responsable.
Skills: Phone Support Email Handling Sales Selling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking for a inside sales rep for my real estate business. Your job will be to manage all leads that come in, Make written offers or phone offers, and manage database. You will be in charge of phone support. Telemarketing experience required. You will be put thru paid training to prepare you for the job. Job pays bonus for every deal closed.
Skills: Phone Support Administrative Support Appointment Setting Call Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are unified communications company located in US and we're looking for supportive and detail individual to join us. Technical Support Representative will answer customer tickets and provide resolutions for customer issues revolving around the setup, provisioning, and use of our service. - fluent in English, spoken and written. Need to be able to handle phone calls if necessary. - Great manner and patience to all customers. - Detail oriented is a must - Remote Desktop and web conference for training and demo when needed. - Maintain and update knowledgebase regularly.
Skills: Phone Support chat support Email Handling English
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
The Role -------- The Claims Specialist will play a key role within our Customer Experience Department, providing top notch after purchase care. Whether it’s helping with a simple troubleshooting question, solving a complex issue, or turning feedback into action…. The Claims Specialist, like all members of our Customer Experience Team, knows our clients inside and out, and does everything necessary to ensure a consistently positive experience. This position will be responsible for handling mid-to-high level customer support issues, primarily troubleshooting, diagnosing and processing claims. This role also provides the opportunity to collaborate on work flows and optimize processes. If you’re looking for a role where you’ll be heard, and you have the ability to affect change - you’ve found it! Since we are a startup and rapidly growing, there is great potential to promote within the department and the company! ---------------- Responsibilities ---------------- Expertly and efficiently troubleshoot and address customer service inquiries regarding product issues and malfunctions, primarily via email and occasionally on the telephone - within 24 hours. Process RMAs, damages and defects, and prepare shipping of replacement parts to customers. Data entry and management of RMAs, damages and defects. File shipping damage claims with our insurance carrier. Schedule pick ups of returned or damaged items through Fedex, and inform the customer of next steps. Diagnose issues, and provide troubleshooting to customers experiencing issues with their desks. Convert frustrated customers into raving fans. Keep a detailed log of all reported claims, replacements sent, claims filed, etc. Suggest processes and procedures to enhance workflow. Keep a detailed log of current and projected workloads to determine when additional support is needed. ----------------------- A little more about you ----------------------- Minimum of 2 years experience in customer service and a knack for resolving customer issues. Obsessively organized, detailed-oriented, and sincerely empathetic - you always remain calm under pressure. Creative problem solver with strong analytical skills and a passion for customer service. Comfortable and confident putting furniture together. Have an aptitude for breaking down a complex process and simplifying into “easy to follow” steps for the customer, as you’ll be talking customers through the assembly and troubleshooting process. Type 50+ wpm, adept with MS Office, especially Excel. Familiarity with Desk.com, Google Apps, and Smartsheet is a plus. Compelling writer who crafts grammatically impeccable emails, oh and you’re just as articulate on the phone. Self-sufficient and self motivated. “Zero inbox” master who is able to share your methods with the rest of the team. Bachelor's Degree from an accredited university. (preferred) Please submit your updated resume and cover letter here: http://grnh.se/o3i80j
Skills: Phone Support Customer service Customer support Email Handling
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
The successful candidate must be able to sell to a diverse clientele and is looking for a fast-paced competitive sales environment. Duties: •Make cruise and/or vacation and tour arrangements. •Maximize the profit on every sale by comfortably selling ancillary products. •Must be a strong salesperson. NOT an order taker
  • Number of freelancers needed: 5
Skills: Phone Support Inbound marketing Travel Agent Travel Planning
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