Phone Support Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Customer Service Assistant A fast growing company is currently searching for an assistant in our Customer Service Department. This position is entry level and is a great opportunity to gain experience in the office setting. Major Duties/Responsibilities: Answering Phones Assisting customers with order status and tracking. Entering Orders Various Data Entry Processing Credit Card Payments Mailing Invoices Filing Orders Answering incoming email web inquiries Daily checking of client voice mail. General office assignments as needed. Qualifications/Experience MS Office proficient (I.e. Excel & Word) Knowledge of QuickBooks & Netsuite a plus but not necessary. General computer experience.
Skills: Phone Support Administrative Support Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
We are building a research and data entry team to help build our database. Successful applicants will need to have an excellent attention-to-detail, great grasp of the English language and have the ability to confidently talk on the phone. The role will involve internet research and calling businesses we work with to fill in any gaps. When applying for the role, please start your application with "I will make a great research and data entry assistant because..." and complete the sentence.
Skills: Phone Support Data Entry Google Spreadsheets Internet research
Fixed-Price - Entry Level ($) - Est. Budget: $20 - Posted
I have a small monthly task that I need help with and should only take a few hours at max. I have a list of names that I need phone numbers for. Basically all you do is go into YellowPages.com or 411.com and look up their phone number by searching for their address. Then you confirm it's the right person by making sure the names match on the website and on the list. Not everyone will have a phone number listed, it's going to be like 1 out of 7 so it's probably a job that will only last a few hours. It's not a super long job, but it's something I need help with on a monthly basis. I am willing to give you $20 to complete the task. If you're interested please get back to me asap. Thanks!
Skills: Phone Support Internet research
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Here are a list of core skills required for the job. Soft skills · The candidate must be very good at customer service and have strong communication skills. · The ability to explain technical issues to users of all skill levels from advanced to very basic is big asset Technical skills. I don’t expect them to know all of this, we will provide training as explained above but this is a good list of common day to day tasks they will handle. · Imaging desktops and laptops using SCCM · Physical setup and moves of hardware · RSA – assigning and troubleshooting issues with RSA soft tokens
Skills: Phone Support chat support Customer support Desktop Support
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
I am looking for a person who has a great phone voice - no accent- with a very telephony since the quality of the call is extremely important - this person will be making welcome calls each day to new clients that have signed up for our online marketing service - experience is preferred and training will be provided
Skills: Phone Support Customer service Customer support Email Handling
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
I need someone to work as a VA. I have several businesses and am looking for multiple VA's, one for each business. Some tasks that will need to be completed: Finding DROPSHIPPERS and negotiating with them Data Entry Adding products to Amazon, Ebay, Wordpress Monitoring emails, social media and sales Contacting suppliers and customers via email (sometimes via phone)email marketing social media marketing Research managing day to day operations of wordpress site. SEO You must be fluent in reading, writing and speaking U.S. based English. Must be able to respond in a timely fashion. I live and work in the U.S. (Eastern Standard Time). MUST have experience in these areas. I do not have time to train someone to do the tasks. This is a $3.00 an hour position. Any bids over $3.00 will be denied. Prefer a female from the US or Philippines.
Skills: Phone Support Administrative Support Customer service Data Entry
Fixed-Price - Expert ($$$) - Est. Budget: $500 - Posted
We are a fast growing travel and technology company selling travel services and internet marketing solutions. We are looking for someone with experience to manage our support ticket system. Job Description: Answer and manage our support desk. Most of our support goes through our ticket system, but there will always be a few phone calls every day from our customers. Build articles and our manage our help desk. We are a travel & Technology company and looking for someone who has experience with Wordpress.
Skills: Phone Support Administrative Support Call Handling chat support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for someone who really cares about people and loves supporting them. Our clients require a great deal of care and we are looking a resourceful and yet sensitive person to help support our clients with phone, email, and chat. Our clients are located primarily in the United States and Australia, however we have clients in over 20 countries worldwide. Excellent written and verbal English skills a MUST! The ideal Customer Service Representative will: · deal directly with customers either by telephone, email or online chat · respond promptly and resolve customer inquiries and complaints · obtain and evaluate all relevant information to handle product and service inquiries · provide pricing and delivery information · process orders & track payments · ensure shopping cart inventory up-to-date / replenished · direct requests and unresolved issues to the designated resource · manage customer accounts · keep records of customer interactions and transactions · prepare and distribute customer activity reports · maintain customer databases · communicate and coordinate with internal departments · provide feedback on the efficiency of the customer service process
Skills: Phone Support chat support Customer support Email Handling