Phone Support Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Experienced in HR and recruiting? Consider yourself a people person and go-getter?  As a recruiting associate for Rinse Inc., you'll be directly responsible for executing on key tasks of the recruiting process, such as interviewing all potential delivery drivers, pipeline management, and various other HR and administrative tasks.  There's a ton of potential for growth within the company.  Must be self-driven, tech savvy, and able to learn quickly.  Sales experience is a plus. -- (www.rinse.com)
Skills: Phone Support Administrative Support Appointment Setting Cold calling
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
*** Attention ce travail se fera en très grande partie en Français, la maîtrise de cette langue est tout à fait indispensable. *** I have small tasks to do, but I don't have time for few emails or phone calls. I need someone to help me few hours bu weeks. Ie : Helping me to find a new flat to rent or phoning to get some meetings ... It's all personal but as I'm often on meetings or abroad I can't do this myself.
Skills: Phone Support French Writing
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I am looking for 100% fluent bilingual people (Spanish and English). You will do back office work supporting an accounting company. The customer interaction be over the phone, chat and email, our hours of operations are from 6:00AM EST to 12:00PM EST, we require 20 hours per week as minimum and 40 as maximum.
Skills: Phone Support Administrative Support Call Handling chat support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We keep re-posting because we keep growing! Come join us in disrupting the billion+ dollar per year home services industry! Ezhome.com was cofounded in 2015 by two successful serial entrepreneurs (including the co-founder of oDesk, now Upwork). We aim to revolutionize the home services space, starting with gardening, the way Upwork revolutionized how the world works! We have an ever-growing customer list and plan to triple our size by the end of the year! We're looking for a warm personality, with exceptional support skills, to care for our customers and gardeners alike, end-to-end. For more information on our company, please visit our website at www.ezhome.com! There is HUGE potential for career growth! Job responsibilities: - Manage all things "service related" within a set region, as the main point of contact and the primary person responsible for keeping our customers and gardeners happy. Examples of daily communications may involve: upgrading a current plan level, coordinating a return visit to pacify a customer complaint, helping a gardener troubleshoot his field application, speaking with a Field Supervisor about issues at a particular property, etc. - Update CRM (multiple steps involved per appointment) - Respond to customers and gardeners in a timely manner and document all communication in Zendesk and/or our in house app. - Communicate as a responsive and friendly team player between many teams and departments of the organization Requirements: - Must be Located in North America! - Native English speakers only please, must have great oral and written communication skills - Spanish speaking a plus! - Tech-savvy and familiar with Microsoft Office and / or Google docs - Able to multi-task in a fast paced environment and keep an ever growing list of client accounts in order - Detail oriented to complete and appropriately document tasks in multi-step processes - Quick on the computer to interface with multiple programs/websites/spreadsheets at once (e.g. email, internet, calendars, maps, billing app, CRM software, time tracking app, photo manipulation software) - Knowledgable and/or willingness to learn about the gardening/landscaping industry is a plus! -Starting pay range is $13-15/hour (exclusive of the upwork fee - the freelancer's portion). Must be willing to start in this range. Hours: Looking for someone who can work FULL TIME during business hours PST. This is a 40-50+ hour/week role and must be fully available M-F 8:30 - 5:30 PT, as well as one day on the weekend (for 5-6 hrs) on a rotating basis, with the potential to exchange for a weekday with modified/reduced hours. If you meet the above requirements, we want to talk to you!
Skills: Phone Support Administrative Support Call Handling chat support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Do you know how to connect with people online/over the phone? Do you LOVE the idea of working from home? Do you feel comfortable online, using various applications/web services? Can you listen and problem solve? Do you know how to find almost ANY answer via Google? Do you believe providing quality service is the most important aspect of a successful business? Are you curious, always learning, and looking for solutions? Do you assume good intent (we're all in this together), communicate when you hit a roadblock, and appreciate working as a team? If you're nodding your head, we want you to join us! We’re hiring customer service professionals for part-time and full-time CS (Customer Support) work. Are you a service pro and are you available immediately? We are wrrk: Visit our website and learn more about what we offer our clients (white glove Customer Service): www.getwrrk.com We provide world class customer service for our clients by answering their customers email, chat, and phone inquiries with empathy, thoughtfulness and industry knowledge. And we have consolidated (and continuously update) this industry knowledge in searchable "Knowledge Bases" - easily accessible/searchable libraries of articles and pre-crafted responses/templates to make YOUR job easier. About the Role: *Customer support through email, chat, and phone. Answering customer inquiries. *Updating our knowledge base with new information as you learn it, so our KB grows more efficient/useful/powerful. *Communicating on a daily basis with clients to make sure services provided meet and exceed standards. About you: *You're reliable - you're always on time, always following directions, and when you don't know something, you communicate this clearly to the appropriate people to find the solution. *You're hard-working - You have a track-record of "wow"-ing your employers with your work ethic. You seek to learn new things every day. *You have a great attitude - You know when you've made mistakes, and are willing to admit and correct them. You wear a smile when facing a challenge, and you have a background of being an amazing team player. To apply for the job, follow these steps: 1. Take this WPM test and attach the screenshot in your message - https://www.keyhero.com/free-typing-test/ 2. Make a voice recording of you reading the first paragraph on this page (http://bit.ly/1VCJXTX) and then attach it to this email response. 3. In writing, explicitly write directions on how to create a PBJ sandwich. How do YOU make a delicious, mess-free sandwich? FINALLY: In your written response, point to at least one skill you have learned from a past role/work experience that you think will help you succeed in this role. Anyone and everyone who doesn't follow these steps will automatically be removed from consideration. If you're unable to spend 5 minutes to follow these directions, then you won't be a good fit for this role. If you're willing and happy to participate, we want to talk to you! Thank you for your interest in wrrk! :)
Skills: Phone Support Call Handling chat support Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a cargo logistics company and need to train a team to handle all aspects of customer service and operations. We specialize in full truck loads for produce distributors. Reading, writing, and speaking good English is required. Also data entry skills, problem solving and the ability to follow through with a sense of urgency are all key qualities that we are looking for. Our team will receive calls and make calls to clients and carriers as well as enter, track and trace full truck load orders.
Skills: Phone Support Administrative Support Call Handling Customer service
Hourly - Expert ($$$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
The situation is as follows: PayPal does not make my payments, and requests me to contact the Customer Support Center. But I am now in USA and can not do that. And I can't buy anything on Ebay( I need someone who is well versed in PayPal and be able to represent my interests to resolve this problem. Briefly: I give the person any information about my PayPal account, so that he can contact Customer Support Center and solve this problem.
Skills: Phone Support Call Handling Customer support English Spelling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need someone who SOUNDS LIKE THEY COULD BE FROM THE USA to make cold calls off a list regarding real estate prospecting, will provide scripts and training. Must be able to work on USA hours. Be prepared to submit a recording of yourself reading a script.
Skills: Phone Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hello. We are looking for a virtual assistant/customer service rep. The hours are part time to start with the opportunity for long term full time work. Here are the requirements: - Native American - English is a must! - Gather information on prospective clients using internet research - Compile information into formatted documents as required by management - Assist in completion of various tasks throughout the workday - Handle and engage prospects who visit our website - Be to work from 9:00 AM - 1:00 PM CST - Assist with social media management - Content curation as required - Other tasks as needed on a daily basis
Skills: Phone Support clerical skills Customer service Internet research