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Phone Support Jobs

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Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I have a company that supports real estate agents. I need a strong English speaking caller that can follow up on internet leads. We would like somebody that we feel can be a bit of a higher lever sales person, follow a script but can also be a bit conversational. Looking for approximately 30 hours of work a week, will increase as demand increases. PLEASE RESPOND WITH AN EXAMPLE OF A RECORDED CALL, OR AN AUDIO SAMPLE OF YOUR WORK. You can answer the following questions over audio, or use a script you have done in the past. This job has a large potential for future growth. Answer these 3 questions. 1) Why would you be good for this position. 2) Do you have any experience using a dialer? 3) How long have you been making outbound calls?
Skills: Phone Support Appointment Setting Business Development Customer support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Requirement to the bidder: Bid only if you are from New Zealand and living currently in New Zealand. - Female 22-28 yo. - With proven background in customer service field We are start up company. For the beginning you need to be available 12/7. To answer customer inquires by chat either by phone. You can handle this with other job, but phone support must be handled from the first call (no delays). You must be online from the laptop or on the smart phone. Working time can be flexible Share your CV, audio file - greeting and telling about you. Work will start by the end of March
  • Number of freelancers needed: 3
Skills: Phone Support chat support Customer service Sales
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Data Entry work entering assignments from PDF's into database. Assigning Inspections based on zip code and other rules Reading instructions per inspection type and learning requirements from instructions Reviewing inspection reports for quality and compliance to the instructions Modifying inspection reports to comply with requirements Emailing inspectors with errors to assist in retraining Creating documents documenting frequent errors to help avoid them in the future This is a long term job. The inspections types are simple property inspections where photos are taken and simple forms are completed by the field inspector.
  • Number of freelancers needed: 2
Skills: Phone Support Administrative Support Appointment Setting Customer service
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities. Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions. Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques. Provides information by answering questions and requests. Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Completes operational requirements by scheduling and assigning administrative projects; expediting work results. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Contributes to team effort by accomplishing related results as needed.
  • Number of freelancers needed: 20
Skills: Phone Support Administrative Support Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Overview: Los Angeles company seeks virtual assistant and customer service representative to work side by side with CEO to reply to and handle inbound and outbound phone calls & emails to schedule appointments and answer frequently asked questions. More specifically, assistant will help by: 1) Answering phone calls from long term clients and first time callers asking to schedule a meeting, asking for directions, placing orders, requesting status updates, etc 2) Making outbound phone calls and emails to confirm appointments with clients and potential clients, schedule appointments, answer questions and tell clients how to prepare for their appointment with the CEO 3) Filtering through all of the CEO's emails and determining which emails he must respond to urgently 4) Updating our growing customer list and database to include new clients, customers and referral partners 5) Archiving emails, documents and scripts to answer frequently asked questions Key Skills Needed To Do The Job Well: Excellent written and spoken American English Experience handling phone calls and emails coming in and out of the United States Microsoft Excel, Word, PowerPoint, Google Docs and Google Calendar Must be: Self-motivated, career-driven, competitive, eager to learn new skills Willing to work Monday-Friday 10:15 AM PST - 4:15 PM (25 hours per week) Able to work independently A successfully assistant will: Check in with CEO at 10:15 AM EST Monday – Friday to respond to emails received for the day Independently reply to emails from clients requesting meetings Ask the CEO who he'd like reach out to and the times he would like certain meetings scheduled Work on projects that require internet research and create lists in Microsoft Excel Connect with customers, clients and referral partners on Linked In You Should Be Interested In This Job If You Are Looking: For a stable and long-term career as a virtual assistant for a US company To work with a very patient, admirable, knowledgeable and friendly boss who is great at training new hires To work in a company that has a noble mission and does great things for people To advance in the responsibility and independence you are given in your current job If you’re interested in this position, tell us why you’re so confident you can do a great job.
Skills: Phone Support Administrative Support Appointment Setting Calendar Management
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
U.S. Based company looking for Virtual Assistant and Customer Representative to work with clients and potential clients who need our help sending their kids to college. Duties include, but are not limited to responding to and filtering incoming emails, take over my emails, phone and forward them to the appropriate person or queue. You will: 1) Take inbound phone calls 2)Make outbound phone calls 3) Schedule people asking for an appointment 4) Place certain emails in google docs 5) Reply to emails and tell people when we will get back to them or that you 6) Create a VIP List 7) Forward emails to me you don't know how to answer 8) Document frequently asked questions 9) Send outbound emails 10) Make outbound phone calls 11)Sort via junk emails Must be: Excellent in written and spoken American English You must adhere to hours of operation: Monday-Friday 10:15 AM PST - 4:15 PM. 25 hours per week.
Skills: Phone Support Administrative Support Appointment Setting Call Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Seeking a person with customer support / account management experience to handle questions our customers have relating to our website or their accounts. Could include outbound calls as well to obtain updated payment information, email addresses, or other info as needed. Background: We are an 18 year old online community consisting of businesses who buy and sell computer related IT equipment. We need someone to help us field their questions, and to keep our member information up to date. Requirements: - Experience in a customer support role. - Excellent verbal communication skills - Excellent written communication skills - Technology to support QUALITY VOIP calls - Good people skills. - Reliable - Flexible schedule - 10-15 hours per week
  • Number of freelancers needed: 2
Skills: Phone Support Administrative Support Call Handling Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I run a property management company and I need a virtual assistant who is fluent in both English & Spanish who can answer phone calls from tenants. I will create a google voice phone number that will forward to your phone. You will need to answer, take down the message from the tenants, and email it to me.
Skills: Phone Support Data Entry Spanish Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
This is a long term assignment: Must be able to start ASAP Must be eager to make money - Customer Care & Service - pull and send out properties for customers, make follow up phone calls. - Admin support - make follow up phone calls to leads, real estate partners, and to clients on transactions, answering incoming phone calls - Make outbound calls to leads, screen leads, and schedule appointments Requirement: - Proficient Conversational English speaking ability with little accent - Past experience with customer service
Skills: Phone Support Administrative Support Appointment Setting Real Estate IDX
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