Process Improvement Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $300 - Posted
I am looking for an experienced consultant who can create a project plan for setting up a contact center operations in the Philippines. I am looking only for EXPERIENCED professionals who have experience in setting up contact centers from the ground up. If you think you qualify, please 1-2 samples of previous project work. (NOTE IN ADVANCE: Price indicated is reference only, quote me your actual price) What happens next: 1. I will forward your example to our approving bodies 2. If you are drafted, we will get you to create a PROJECT PLAN at a fee 3. If things go well, we may likely proceed with executing the plan which is of course a different fee (please include your potential rates on this) Again: Please apply only if you have experience in setting up call centers. This is NOT for beginners or project managers who have no experience with call center setup. Looking forward. Thanks, Jason B.
Skills: Process improvement Call Center Management Project Planning
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Looking to hire a writer who 1. Has a background in writing standard operating procedures and training material for a restaurant 2. Is able to be on site and work with managers to gather content to then go back and write drafts for review. 3. Has a track record of producing manuals that are easy to follow and serve as an easy yet comprehensive tool for consistent procedures. We are located on Canal Street in Boston, MA (North Station) and would need to be available to visit on site. Potential for more projects as well.
Skills: Process improvement Content Writing Hospitality Writing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
My company has been growing by leaps and bounds over the past 2 years so whoever comes on-board has has a massive opportunity here to grow, advance, and be a part of something special for years to come. I'm looking for an individual that is looking for that type of opportunity. Don't waste our time just to find a job or something to keep you afloat in the interim while you build your own business. With that said, I'm looking for someone that is great with customers, Sales/Marketing Funnel project management, "gets" Sales/Marketing funnels, has great all-around skill in all facets of Sales/Marketing funnels (strategy, implementation, optimization/reporting) and is willing to learn more to grow further in the role. If you are the right fit and offered the role, you will be invested in for years to come. Job Description: Accomplishes project objectives by meeting with assigned customers, following our documented process, planning projects, collaborating with the team to accomplish projects, performing quality assurance reviews throughout projects, and meeting project deadlines. In addition, you will be asked to take on business development initiatives and projects with the goal of growing the company together. Project Manager Job Duties: Accomplishes project objectives by selecting, training, assigning, and disciplining employees or sub-contractors; communicating job expectations; planning, monitoring, appraising, and reviewing project deliverables; holding subcontractors and employees accountable to policies and procedures. Achieves project and operational objectives by contributing information and recommendations to on-going project reviews; preparing and completing action plans; implementing production, productivity, quality, and project standards; resolving problems; completing audits; identifying trends; determining process improvements; implementing change. Digital Marketing is an evolving industry so the hired Project Manager updates job knowledge by participating in educational opportunities related to the most up to date Digital Marketing principles; reading professional publications (online or offline); maintaining and building personal networks; participating in professional trainings. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Skill Qualification: Sales/Marketing Funnel Strategy, Implementation, and (optional) Optimization Experience. Experience with tools, such as Infusionsoft (big prerequisite), Click Funnels, Lead Pages, Wordpress, and Google Analytics. Experience in managing small teams for projects. In addition, experience managing and collaborating with customers on an on-going basis.
Skills: Process improvement ActiveCampaign ClickFunnels Google Analytics
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a web marketing company. We are looking for a project manager that can manage as well as step in and do the work on our online projects. We use email marketing via infusionsoft and hold bi weekly live webinars via gotowebinar. You will need to know how to work inside of wordpress and how to work with little to no supervision and be able to deliver high quality work. 1. Is a strategic problem-solver Has a superb ability to solve the problem to get the result. Prioritizes and weighs all of the variables to decide what’s most important. Handles roadblocks gracefully. 2. Is flexible Provides a flexible schedule with built-in alternatives (has a plan B, C, etc.). Is willing and able to change gears quickly. Can adapt to different people, styles, and projects. 3. Is a superb communicator Is able to “sell” the project, deadline, or approach to a variety of people. Is decisive—can and will make decisions with confidence. Frequently and consistently communicates. 4. Is results-focused Does whatever it takes to get the result, and doesn’t take things personally. Is aligned with the vision and determined to create a quality result. Is focused on steering the project and the people involved in the right direction to reach the goal. 5. Is a motivator Provides confidence in the project and in people’s capabilities—believes it can be done. Is likeable, personable, and lighthearted. Reinforces progress positively. 6. Is able to set up conditions for success Takes initiative, anticipates needs, and gets things ready. Provides any and all resources needed. Provides and manages deadlines. 7. Is a facilitator and connector Connects people with one another. Facilitates communication among people and negotiates as needed. Connects people with the vision and the end result. 8. Is multi-capable Is a quick thinker who jumps in when needed. Is capable in many areas—is multi-talented. Is confident and calm under pressure. Please only apply if you have experience in online marketing. Please include you KOLBE A score if you have one.
Skills: Process improvement ClickFunnels Email Marketing InfusionSoft Marketing
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
Looking for an accountant or bookkeeper to assist with the following items. 1. assessment of proper accounting program to start accounting for my business. Have been looking at xero and qb online. The maintenance company would need a plug in for timesheets and / or an application for payroll. 2. Set up and documentation of books. Would like assistance in documenting our procedures in order to properly book, post, create invoices and expenses. Also bank reconciliations etc.
Skills: Process improvement Accounting Bookkeeping
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are a website design and development agency looking for a project manager to head up execution and delivery of several website design and development projects. We custom design our clients' websites and other design/marketing collateral and we build our websites on WordPress. We are ideally looking for someone with Account Manager chops as you'll be the primary person interfacing with clients. Additionally, we'd love someone who has some design sense and can quickly see if something just isn't 'working'. Some of your projects will be just starting out while others are in full swing, so the thought of jumping in while the water's hot should be exciting to you! We'll require your assistance on internal business management as well as client projects too. You should LOVE, LOVE systems and setting them up to ensure more efficient work flow. We anticipate this position starting at around 20-25 hours a week with the potential to turn into full-time within the first couple of months. Here are the major tasks for which you'll be responsible: -Become intimately familiar with and take ownership of projects -Manage projects by first setting up systems to deliver and report each milestone -Communicate quickly and seamlessly between clients and the team with regular updates -Work confidently and competently with graphic and web designers, web developers/programmers, etc.; typically communication happens remotely (through project management software, email, skype, slack) but sometimes phone calls or phone meetings/conferences are more efficient, necessary, or preferred -Set up and maintain the calendar so projects are never delayed -Invoicing clients from Xero -Launching logo contests in 99 designs -Manage expectations of client and team; always strive to over-deliver -Report weekly on project progress, client satisfaction, and upcoming strategy Here are the qualifications we are looking for in a Project Manager: -Understands business models and how clients make money from their products/services -Is able to communicate with each client at his or her level of knowledge, and sufficient such that it is clearly understood what we are doing and why -Stellar attention to detail -Super organized -Problem-solving capabilities and a 'can do' attitude -Resourcefulness -Friendly and personable and you should enjoy working with small business owners and -Manages well through conflict and is able to tell the client what s/he needs to know and not just what s/he wants to hear. -Understands the importance of value perception to achieve client loyalty and can effectively help our clients understand the value of what we do for them -Can manage multiple client projects with no supervision, including developing and executing strong plans with goals, milestones and priorities -Manages work by establishing priorities, timelines, milestones and component tasks, and then consistently achieves these targets on time -Is familiar with automation tools and established processes to manage tasks, activities, and time, and can easily adapt to 100% usage/adoption -Delegates and manages effectively internal and outsourced team members -Proactive, proactive, proactive! You shouldn't be waiting for things to happen, you should MAKE them happen -Projects are completed on time, with proper use of resources, and on budget -Effectively oversees project budgets, identifying issues and troubleshooting -Is always seeking to improve efficiency and effectiveness of project processes Ideally, you'll be a Basecamp pro, although we are open to working with other project management platforms if you prefer and can justify how they'll perform better than Basecamp. If this sounds fun to you, we'd love to discuss your experience and qualifications. We are looking for a long-term and fruitful relationship!
Skills: Process improvement Account Management Administrative Support Organizational Development
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We're looking for someone who has experience using and writing scripts for AutoHotKey/AutoIt to help us automate tasks on an as-needed basis. The main example of tasks requiring automation is downloading invoices or statements from websites requiring login, renaming files and uploading to dropbox What we're trying to do is automate a part of our bookkeeping tasks. On a monthly or quarterly basis, we download financial statements from the bank, paypal, upwork and invoices from other online financial portals. Once the files are downloaded, they are renamed and then uploaded to dropbox (where we archive all such files). All of this is currently done manually and we want to automate it. Our hope is that once that is done, we'll find other manual tasks that can be automated like parts of our project file archiving process and so on thereby being more productive. This would be an on-going, as-needed contract. Please type the word identify at the top of your reply/application to prove you have read this job posting.
Skills: Process improvement AutoHotKey Autoit Data scraping