We're in the business of providing quality customer service to our clients.
We're looking for some quality individuals who have experience in listening to call transactions and listening for key talking points and score the calls effectively. You will listen to calls, listen for content and keywords, provide documentation. Must have excellent written English skills and superb listening skills. Requires Windows 7, Windows 8 or Windows 10 OS and stable Internet connection.
You must be able to work from home, have a solid Internet connection. You must be able to sit for extended periods of time. Desktop computer required, and a large monitor (or dual monitors) preferred. Data entry skills (good typing) a requirement. You will be fully trained on our tools and systems.
You will be required to complete a telecommuting, privacy, technology and security agreement. This job is full time on a proposed schedule during daytime, eastern standard time hours. This is a long term position based on performance.
You must be able to dedicate yourself to this position and have proven job experience in long term placement. Not looking for candidates who job hop.