Retail Ops Management Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $150 - Posted
Create a simple storefront database structure that does NOT interface to Salesforce CRM. The account/contact in our system is called a Member_DNA__c. That member needs to see a list of items for sale, maybe 500 items. Select the items wanted and if warranted the size, color and quantity and add to another object called check out. No taxes or shipping are required. The total needs to call paypal or stripe for payment. The deliverables will be the objects and fields required, apex to process the orders test code for apex and instructions to install and use. Process Builder and Flows should be used for logic with no apex for store. Apex can be used to interface to paypal or stripe. We will provide the UI through Skuid.
Skills: Retail Ops Management Salesforce Apex
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
For the first 2 week, the job would entail daily review of the current customer support responses to inbound email inquiries against ordered product. During that 2 week period, we would want a document similar to an FAQ created from the responses. - For about 2 weeks, review emails and build a document with good responses (FAQ) - For the next few weeks, we want you to create draft responses to each inbound email, but not send it. Then we will take a look at your response, and send it out if it's good,a and we'll give feedback where it's not. Then you will take over customer support, and only reach out to us when you need help. Emails usually are questions about when an order will arrive, someone received the wrong size product, the customer wants to change a product before it is shipped, or other similar inquiry
Skills: Retail Ops Management Customer service Customer support English Grammar