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Saas Jobs

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Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Do you have email and chat-based customer service experience? Do you like working on the internet? Do you get a kick out of technology? Are you a problem-solver?? If so, read on... We are looking for a bright, motivated tech-savvy frontline customer support representative to assist our customers get the most from our software. The ideal candidate must: -- learn new systems quickly -- have attention to detail -- be comfortable using web applications -- be comfortable using WordPress -- take screenshots -- provide detailed bug reports based on your own test (not just restate what the customer said) -- have reliable high-speed internet access & computer system -- conduct conversations in written English without grammatical or spelling mistakes -- "get" what the customer is saying, which means truly understanding our application We use Slack, Asana, Intercom, Google Drive, and are migrating to a new support desk. We are looking for a 20-40 hour a week long-term engagement....
Fixed-Price - Est. Budget: $ {{ job.amount.amount | number:0 }} Open to Suggestion Hourly - Est. Time: {{ [job.duration, job.engagement].join(', ') }} - Posted
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