2-3 years development experience
Experience in Sales, Service and other Customer Cloud implementations.
Hands on APEX class and trigger Coding Knowledge in Salesforce / Force.com
Strong technical and functional CRM / Call Center experience in planning, designing, administration and customization of Salesforce.com implementations for Enterprises.
Experience with customer service workflow efficiencies
Migrating data using Apex Data loader
Expertise in all of SFDC administrator activities like validation rules, workflow e.t.c
Maintaining users, user roles, security and profiles
Should have hands on development experience with 2-3 implementations in SFDC.
Should be able to review SFDC code and lead and suggest standard improvements.
Should have very good communication skills.
Creating reports and dashboard in Salesforce
Troubleshooting issues and maintaining operation of the platform
Advising on SFDC best practices