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Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for an experienced Salesforce Consultant to help our law firm customize SF for our needs and help us integrate and set up several SF apps. The two apps that we are currently integrating are Congamerge and Formassembly. We are using Conga to automate document creating from data in SF. We want to use Formassembly to create an intake system to qualify leads. We would like to establish an ongoing relationship with a SF professional who can provide support.
Skills: Salesforce.com
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
KidPass is a website and mobile app that helps parents in New York City discover and book the best kids activities online. We are an early stage web start-up based out of Manhattan. We are growing at a fast clip and are looking to hire a full-time freelancer for our customer support team. This person will help us respond to customer issues from our members and also from kids activities providers that we work with in the New York City area. About You: - Has extensive experience using ZenDesk for customer support including using templates - Fluent in english with strong written skills, including a positive, friendly style of writing since you will be representing a beloved brand for parents and children - Is fastidious, reliable, and organized - Experience with using Salesforce cases and templates is a plus, but not required - Experience with using Intercom is a plus, but not required Initial project estimations are based on a trial contract which will be renewed based on our need and your performance.
Skills: Salesforce.com Customer support Zendesk
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Recurly (www.recurly.com) is seeking a skilled, resourceful, self-motivated customer support operator to assist with daily customer LiveChat interactions. Experience with online payments, accounting and payment gateways is preferred. Only US-based contractors in the following states will be considered: California, Colorado, Georgia, Louisiana, Massachusetts, Minnesota, Montana, New Jersey, North Carolina, Oregon, South Carolina or Washington. This is a 20 hour/week, Monday-Friday part-time position with an option to grow based on performance. Please answer the below questions as part of your application.
Skills: Salesforce.com chat support Payment Processing
Fixed-Price - Intermediate ($$) - Est. Budget: $200 - Posted
We have already installed UNSUBSCRIBE OPT-OUT APEX code app from AppExchange. We do not like how it creates a "Mailto:" link. We want to send out a Mass Email using Salesforce but want to include an Unsubscribe link that does the following when the recipient clicks on email "Unsubscribe" link: - Goes to a webpage that we host - Pre-populates users' email address to a form that says "Click here to Unsubscribe" - Submits form to our Salesforce account - Labels unsubscribed email as an Opt-Out in Salesforce. Is this possible?
Skills: Salesforce.com HTML Salesforce Apex
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Become a key part of our sales team. Sales account executive develops relationships with dealers and customers to fill the sales pipeline, maximize sales opportunities, and close sales. Key Qualifications • Candidate must be able to thrive in a dynamic, pressure filled environment and have the ability to manage cross functionally • Ability to build and maintain tactical and high level customer relationships • Build a solid dealer network within designated territory (in the US) • Work cross functionally with internal teams to drive key initiatives - finance, logistics, production, marketing, customer service, lead team • Attention to detail and execution • Excellent communication and negotiating skills • Positive, dynamic personality • Creative problem solving skills This position will be responsible for managing customer and dealer relationships in a designated regional (multi-state) territory. In addition to selling our core products to dealers, sales account executives recruit new high-caliber dealers, facilitate marketing campaigns, and provide dealer and customer support throughout the sales cycle. Key values for our sales team: 1. Honesty – We are always honest with dealers, customers, and team members. 2. Optimism – We cultivate an optimistic and positive workplace and avoid conflict and negativity with others. 3. Knowledge – We know our products, our dealers, our rules, and our current promotions at all times. 4. Respect – We respect the freedom, decisions, boundaries, and dignity of everyone we talk to, work with, or associate with. 5. Loyalty – We run from gossip. We praise in public, and we give feedback in private. Always remember that the goal is for everyone to be successful. 6. Authenticity – Work on being genuine. If you do not mean it, don’t say it. If you say it, then mean it.
Skills: Salesforce.com Cold calling Sales Telemarketing
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, 30+ hrs/week - Posted
We need to update or rebuild two forms (one external and one in Salesforce) that create a custom object. The custom object is an appointment with a date and is associated to a customer. We need to be able to send a confirmation email (using the date field) to the email in the submitted form. We are open to using a paid third party service or custom Salesforce app.
Skills: Salesforce.com Salesforce App Development