TIKATAP is an exciting San Francisco based startup that offers digital ticketing to the high school market by partnering with schools and organizations to ticket for their athletic events and school functions. We launch our service in September with five states already signed up for us to exclusively ticket their state level playoff games.
What makes us unique is the level of partnership and support we have for our clients, event organizers, and ticket buyers. Our end goal is to build a grassroots ticketing community, operating with a high level of integrity and customer service. Our hope is that the more tickets we can help schools and organizations sell, the more options we can create for the young men and women within them.
We're looking for qualified, professional customer service specialists to handle a variety of inbound customer calls and emails, including, but not limited to:
- Assistance creating events with our website/app
- Issues around purchasing tickets
- Questions about events
- Payment related inquiries
*Experience with Desk.com is a plus
*Experience working in small teams is a plus
*Experience working in the ticketing industry is a big plus
Please note that this job will require evening and/or weekend shifts (until 9 pm PST).
If this sounds like something you'd be interested in, please apply!