Supervised Learning Jobs

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Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
24/7 Start-up seeks Supervisors who masters the art of managing an active contact center. We are a start-up dedicated to providing non-clinical companion care via a tech platform. Our team offers many unique skills in developing relationships and caring for our members. Candidates must be sensitive, proactive, fully-engaged, detail-oriented, highly responsive during working hours, and extremely organized. All work is done remotely, meaning that you can work from home. We are a growing business and seek professionals who are excited to partner with us to help grow this aspect of our business. Functions • Communicate with members one-on-one via phone, text or chat • Relay scheduling requests via chat to supervisors • Document member interaction in system portal • Study online tutorials to enhance client engagement • Identify prospective Community Partners • Communicate with team members via online chats/conference calls Qualifications • A sense of humor, witty and a little bit of charm • Desktop or laptop computer in a quiet and controlled environment • Reliable Internet connection • Able to work well with teams and remotely • Creative self-starter who can take initiative and collaborate • Excellent interpersonal, verbal and online communication skills • Quick-learner and self-starter comfortable with rapid change • Bonus Experience: Call Center Experience, Crisis Center Experience, Life Coaching, Professional Leadership, Mediation Leadership, Actors, Writers, Military Service/Family, Care of Seniors, Sensitive to Mental Health Concerns, Sensitive to Physical Health Concerns, Sensitive to Bereavement Concerns Perks • Helping others and filling emotional voids • Claim experience in a business that is all of the following: concierge service, tech company, start-up, membership service, women-owned, family-owned, veteran-owned, minority-owned • Obtain pioneering experience in the high-growth mobile messaging space (it overtook social media in size last year) • Contribute to the direction of the service and community • Real-world interaction with customers, influencers and partners • Growth opportunities within a start-up organization
  • Number of freelancers needed: 4
Skills: Supervised learning Administrative Support Customer support Phone Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
About Thumbtack Thumbtack (www.thumbtack.com/about) is one of San Francisco’s fastest-growing startups, with $270 million in funding from some of the world's most respected investors, including Google Capital and Sequoia Capital. Thumbtack is supported by several agile, work-from-home teams of independent contractors in the Philippines. About you As a Training Specialist, you will be at the forefront in leading a variety of value-add learning and development solutions and implementing it to a team of contractors providing customer support. You shall also be our partner contractor in delivering best-in-class virtual learning experiences. Responsibilities -Apply instructional design techniques to address knowledge and skill gaps among contractors. -Effectively implement the orientation and training program for new contractors. -Develop and lead programs around process/product updates, English Communication and Customer Service skills, and other development areas, as the need arises. -Create and maintain up to date reports. Requirements -3 to 5 years experience in the Learning and Development function ideally gained in a BPO environment. -Certified in or has a strong background in multiple L&D spheres such as: ---American Communications and Culture Training ---Customer Service & Product/Process Training ---Skills/Competency Development ---Leadership Development -E-Learning Instructional Design experience a plus. -Experience working with remote teams highly preferred. -Ability to provide services at least 40 hours per week and willing to be on rotating/semi-flexible schedules (dependent on meeting and class hours). -Reliable computer/laptop with at least 4gb RAM capacity, and internet speed of at least 3 mbps.
Skills: Supervised learning Communications Customer service eLearning