Supervisory Skills Jobs

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Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
24/7 Start-up seeks Supervisors who masters the art of managing an active contact center. We are a start-up dedicated to providing non-clinical companion care via a tech platform. Our team offers many unique skills in developing relationships and caring for our members. Candidates must be sensitive, proactive, fully-engaged, detail-oriented, highly responsive during working hours, and extremely organized. All work is done remotely, meaning that you can work from home. We are a growing business and seek professionals who are excited to partner with us to help grow this aspect of our business. Functions • Communicate with members one-on-one via phone, text or chat • Relay scheduling requests via chat to supervisors • Document member interaction in system portal • Study online tutorials to enhance client engagement • Identify prospective Community Partners • Communicate with team members via online chats/conference calls Qualifications • A sense of humor, witty and a little bit of charm • Desktop or laptop computer in a quiet and controlled environment • Reliable Internet connection • Able to work well with teams and remotely • Creative self-starter who can take initiative and collaborate • Excellent interpersonal, verbal and online communication skills • Quick-learner and self-starter comfortable with rapid change • Bonus Experience: Call Center Experience, Crisis Center Experience, Life Coaching, Professional Leadership, Mediation Leadership, Actors, Writers, Military Service/Family, Care of Seniors, Sensitive to Mental Health Concerns, Sensitive to Physical Health Concerns, Sensitive to Bereavement Concerns Perks • Helping others and filling emotional voids • Claim experience in a business that is all of the following: concierge service, tech company, start-up, membership service, women-owned, family-owned, veteran-owned, minority-owned • Obtain pioneering experience in the high-growth mobile messaging space (it overtook social media in size last year) • Contribute to the direction of the service and community • Real-world interaction with customers, influencers and partners • Growth opportunities within a start-up organization
  • Number of freelancers needed: 4
Skills: supervisory skills Administrative Support Customer support Phone Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Job Description Customer service representative is responsible for responding to customers via inbound customer service and sales calls. Providing exceptional customer service on behalf of our client to increase customer engagement and satisfaction. Candidate should be comfortable with handling some sales calls and minor technical support. Candidate should have strong customer service acumen with a First Call, First Resolution consistency and ability to up-sell. SHIFT REQUIREMENTS - Schedule Your Own Hours - Work a min 20 hours per week = 15 hrs weekday + 5 hrs Sat/Sun - Paid 16th and last day of the month SALARY/COMPENSATION/BENEFITS - $12 Per Hour + incentives - Opportunity for Advancement for the right candidates - Some benefits offered after 90 days of servicing Qualifications The skills listed below are not inclusive and only replicate some of the required skills. All candidates are required to do a voice assessment and background check. Candidates are responsible for their background check which is paid directly to the Background Search Vendor ($7.95). REQUIRED SKILLS - Must Be A US Resident (not located in California, Connecticut, Massachusetts, Maryland, New York, Oregon) - Must be a High School Graduate - Must be at least 18 years of age - 6 months of Customer Service Experience - Good Communication Skills - Self-Starter - Able to work with minimal supervision - Multi-tasker (able to move between multiple screens) Preferred Skills - 1 year of call center experience - Associates Degree or Higher - Leadership Skills and Experience - High Achiever/Overachiever - Coachable - Willing to take on more responsibility All candidates are required to complete certification for the client that is unpaid. You will begin receiving pay once you complete the certification and have passed all necessary skill assessments with a 85% or better score. This client is very strict and 100% attendance is required (no tardies or absences). Certification Completion Criteria Maintaining 100% attendance throughout the entire certification course, up to and including certification Successfully pass all tests and quizzes Successfully pass Grad Bay/Nesting (first week live) 5 days, 4 hours a day – 2 hours of live calls and 2 hours of Adobe class time Complete all self-paced assignments Provide a completed Notarized Affidavit of Identification with Photo ID Additional Information Certification Details Course Cost - $0.00 Early Sign Up – 4/18/16 to 6/13/16 Course Length - 40 days, 4 hrs. instructor led, 2+ hrs. self paced per day – Includes servicing Grad Bay Course Schedule – 7/11/2016 to 9/2/2016 (SUBJECT TO CHANGE – Final calls schedule will be provided at a later date) Opportunity may change based on client need-class date/content may change CERTIFICATION TIME (Select Certification Time) 9:00 am – 1:00 pm EST. 6:00 pm – 10:00 pm EST. 7:00 pm – 11:00 pm EST. TECHNICAL REQUIREMENTS - Mac with Intel Core i5 2.7 GHs processor or better - Minimum of 8 GB of RAM or better - 500 GB Hard Drive or better - 20” monitor or larger- dual monitors recommended Note: MAC OS – El Capitan AS AN INDEPENDENT CONTRACTOR YOU'RE RESPONSIBLE FOR ALL FEES PERTAINING TO YOUR CERTIFICATION AND BACKGROUND CHECK. MUST NOT LIVE IN ONE OF THE FOLLOWING STATES: ******California, Connecticut, Massachusetts, Maryland, New York, Oregon.***** Apply:
  • Number of freelancers needed: 80
Skills: supervisory skills Computer Skills Customer service Customer support
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
Necesito un asistente personal que me ayude con una serie de tareas que se tienen que hacer en la semana, asi como contratar y supervisar gente para que termine algunos proyectos como generacion de leads, utilizando social network manager, y llamadas telefonicas. necesito que hable espa;ol, que sea super organizada y que cumpla con los tiempos estipulados para cada cosa.
Skills: supervisory skills English Lead generation Social Media Management