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Technical Documentation Jobs

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Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
We are looking for a talented, experienced Technical Writer that can also be deeply involved in related areas, such as: 1. building our our detailed product specifications and knowledge base; 2. developing help desk, FAQs, Web Screencast tutorials, and so on for both end users and our Enterprise clients. Additional duties in general Web site copywriting, technical blogs and otherwise may also apply, but are not a requirement of the position. Initially this is just a 2 - 3 month engagement. We expect our needs to continue to grow in this area, however. Therefore, our strong preference is for an individual seeking to form a relationship with a growing young company that can turn into a full time position. Geographic location is not an issue so long as you can work primarily in our time zone. This is a ground floor opportunity, so the opportunity to continue long term or at some point re-locate to New York city to join the core technical & product leadership team would be an option if that is a goal for you.
Skills: Technical Documentation Content Writing Product Descriptions Software Documentation
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Provide Customer Service / Technical Support for our ongoing customers. Will provide service on the following solutions that we presently serve: HOSTED PBX. AVAYA IP OFFICE Will need to have good command over English. Preferred background in supporting Telecomm customers. This is a 100% work from anywhere position with working hours in US EST (New York Time 9am to 5pm). Will also provide training.
Skills: Technical Documentation Communications Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
I am looking to engage an experienced business and technical analyst to develop a number of key documents (as deliverables): Deliverables ----------------- - Business Requirements Document (Business specs) - based on a series of high level requirements, and various other documents. This should also clearly state use-cases and wireframes will be accompanied with each user interaction, step or screen. - SRS - Software Requirements Specifications (Functional Specs, Technical Specs) showing a diagramatic/narrative representation of the services and functions that the requirements will provide. - User Stories with accecpatance criterias Essential Key skills needed for this role: ------------------------------------------ - Proven experience of writing easy to read, complete and unambiguous functional specifications and/or technical specifications from undefined and unstructured information - and ensuring As-Is and To-Be processes are documented - Good experience in a full software development lifecycle (SDLC) - Good experience in any of the following: UML, Use Cases, User Stories, Business Process Modelling, BPMN or Change Management - Expertise in developing visual and graphical elements such as wireframes, storyboards, diagrams and sitemaps I'll work closely with you throughout the job in order to provide you with the necessary resources and answers to questions that you may have.
Skills: Technical Documentation Business Analysis Business Modeling Business Proposal Writing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Summary We are looking for a qualified technical writer that can assist us in product documentation for our on-demand webinar SaaS application. About Us JetWebinar is the premier on-demand webinar marketing software platform on the market today. We are a software company that focuses on delivering quality software for marketers who are looking to attract new clients online. We are a fast growing SaaS company that is looking to build a powerful team to take our company to the next level.
Skills: Technical Documentation Software Documentation Technical writing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi, I am part of the Food tech startup Dah Makan (www.dahmakan.com). We are looking for an experienced IT Project / Product Manager that can coordinate the development of our tech products (such as AngularJS website, Java Spring backend, MongoDB, native iOS and Android apps, etc). Skills needed: - deep understanding of the domain and vision of Dah Makan - precisely defining requirements and features with high attention to detail (covering edge cases) - Drawing wireframes with great usability - reporting Issues on Jira - very good communication with the tech team -ability to document the software and APIs Only apply with relevant experience. Please send me requirements, wireframes and documentations that you previously created. Best regards
Skills: Technical Documentation AngularJS API Documentation Atlassian JIRA
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
We need a set of user documentation prepared for our Enterprise GRC software solution which is based on Microsoft SharePoint platform. We have some documentation prepared already but it needs to be developed into a standard set/format and significantly updated. I would like to out this documentation in Word/PDF format and probably as blog entries or similar.
Skills: Technical Documentation User's Guide Writing
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
We have a list of Stackoverflow posts that answer Python-related coding questions (e.g., how do you convert an integer into a string?, how do you sort a dictionary by its values?). We need someone to extract (and/or create) working Python functions from answers to these posts, along with a short description of what each function does (see the attached document for an example). We have more than 100,000 posts that we would like to process. Code documentation is an important component of this project (we will be training NLP models on the snippet descriptions!), so we would prefer someone with strong English communication skills, at the level of native speaker or equivalent.
Skills: Technical Documentation API Documentation Python Software Documentation
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
We're an IT firm supporting businesses with technical work. We don't always have the time or resources to also create supporting documentation, processes, network diagrams, and so forth. We are looking to hire someone on an ongoing casual basis to assist us and work with our team on this documentation, procedure work. Even better if you have analyst skills to find where our processes are lacking and to assist in helping us develop these in our business.
Skills: Technical Documentation Business Analysis English Technical writing
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