Technical Documentation Jobs

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Hourly - Expert ($$$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
I am looking for someone highly skilled in creating systems manuals and working procedures for business. I own a brick and mortar fitness business and want to create a highly-detailed step-by-step instruction manual (think E-myth) for processing and tracking leads to customers. The end deliverable should be a "Customer Journey Map" -a concise manual (PDF and necessary metric-tracking google docs) that would allow me to hire a VA or customer service rep (working remotely) who can then easily understand and implement the processes with minimal training. Included in the Manuel should be: - handling initial phone calls and/or emails from prospective customers. -outlining all the email and phone scripts needed to communicate/follow-up with prospective customers -detailing the steps to set an appointment and enroll a new client -outlining all the necessary steps to track the process flow or Lead--->Customer -process flowchart outlining entire process -Be able to create tutorial videos, images, etc. if needed. The following article outlines what I have in mind: http://www.patlive.com/blog/customer-journey-mapping-for-small-business/ Most of the steps and scripts are already written they just need to be refined, and organized into a clear and concise package. I want someone I can send these existing steps and speak with me to draw out the remaining steps, organize them, and help improve upon them. someone who is familiar with the following books on process documentation is a HUGE plus: Work The System by Sam Carpenter E-myth by Michael Gerber Please include samples of process documents you've created in the past.
Skills: Technical Documentation Job Description Writing Process architecture Technical writing
Fixed-Price - Intermediate ($$) - Est. Budget: $100 - Posted
I want a comprehensive SRS technical document written to the finest detail for the specifications to build a website for a small supermarket(no ecommerce) with several locations. It must include the all the basic pages of a corporate supermarket website This document will be passed on to developers and designers who will use it as a guide in developing the functionality, features, look and feel of the website. We are looking for a high quality designed wwebsite that comprehensively represents the supermarket corporate chain I want to write a complete and comprehensive SRS document (including Design plan) for this business. Freelancer MUST do DEEP and detailed research analysis link given, read and screenshots and formulate a quality SRS document detailing wireframes and placements from the ground up. Include diagrams, screenshots, walk-throughs and wireframes to make this document meaningful and thorough All elements and EVERY ASPECT of SRS doc MUST be included. (See skills section) The link below contains a number of screenshots of similar type sites for you to peruse. https://www.dropbox.com/sh/rqhfwryfuhqhn19/AAAbIFXADepoBZO7MOVivzT3a?dl=0 ***PLEASE NOTE that payment will only be made after work done has been done to an acceptable standard if not high quality!
Skills: Technical Documentation Requirement Management Requirements analysis Software Documentation
Fixed-Price - Expert ($$$) - Est. Budget: $100 - Posted
CHANGE THE WORLD BE PART OF A DISRUPTER INNOVATION we need an experienced marketer to make a powerpoint presentation for an IT patent the qualified applicant will have previous experience and send us sampled of the work also in coordination with this there needs to be a marketing campaign to license the patent the compensation will be a fixed fee and a BONUS upon sale or lease
Skills: Technical Documentation Marketing strategy Microsoft PowerPoint Patent Law
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
We have some REST API docs that need improving and updating: * Improve clarity of the current documentation * bring the documentation inline with the actual API (there are some places where the API doesn't behave exactly as documented) * extend the documentation to ensure it's complete - there are currently some return fields, etc, that are not documented at all * extend language examples to cover a complete set of languages (bash, python, java, javascript, .net, ruby, php) Whilst this is a one-time project, we have a number of other APIs that are either being written or need review.
Skills: Technical Documentation API Documentation Technical writing
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Looking for a product/technical writer with experience in creating client-facing and easy to consume content. Ideal candidate would have experience creating documentation on how to use product features for diverse audiences. Methods include documentation, tutorial videos, web-content, etc.
Skills: Technical Documentation Content Writing
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
On a daily basis we require a skilled English native speaking person to proof read our updated guides, marketing emails, etc. We also need you to put together a new structure for our online documentation that streamlines the implementation process as well as helps current users to use our software effectively with little input from our support team. The application has over 2500 screens and 50 modules so please apply only if you have experience with large systems documentation.
Skills: Technical Documentation Proofreading
Fixed-Price - Expert ($$$) - Est. Budget: $100 - Posted
Hi there I would like someone to write comprehensive user stories for a piece of software which I am getting developed. This will be used to create a tool similar to buffer.com. Only apply if you have experience of writing user stories and can provide evidence of this. Needs completed within 48 hours. Write "USER" in your application so I know you have read this. Thanks Business analyst required.
Skills: Technical Documentation Business Analysis Product management Technical writing
Fixed-Price - Expert ($$$) - Est. Budget: $500 - Posted
We have a website about monitoring system for safety of structural objects, oil pipelines, bridges, water dams etc.. Our website: http://www.monitoring.systems We are looking for technical writers who can help us to better structure the content for US market, organize it to a certain structure and write/rewrite keep it original and attractive as well as SEO optimized. Requirement: Native US person with good understanding of web content writing and tech writing as well as SEO.
Skills: Technical Documentation Content Writing Creative writing Editorial Writing
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
We are looking for a series of writers who can research and provide articles of 1000-1500 words on new emerging technologies. Must be a high level researcher who has excellent knowledge of technologies such as Big Data, Cloud and IoT. You must have excellent English writing and editing skills as work will not be accepted and paid for if unless work is completed. Please provide samples and experience of your work for consideration. If you have a LinkedIn account please provide as this will be required for verification.
Skills: Technical Documentation Academic Writing Big Data technical analysis