BCjobs.ca and our sister company Jobcast have a Part-time Customer Service position available, and we’re looking for just the right person to fill it. We need someone who can help our web-based tech companies offer just the right human touch!
About the Position:
BCjobs.ca is a local online job posting board dedicated to bringing together the best employers and best jobseekers in BC. You'll be educating customers about our services through online chat, email and on the phone, so you need superior written and spoken communication skills. You need to be comfortable picking up the phone to talk to new and potential clients and managing inbound relationships.
Jobcast is the other part of your role. Jobcast is a social recruiting app that works with companies all over the world! Your responsibilities may include online demos, info sessions, and helping clients use our app. All of this work will be online, so you’ll need to become familiar with our program in order to skilfully navigate and teach our customers in its use. You’ll help grow our brand through social media engagement and top-notch customer support.
It’s a virtual office, so you’ll get to work from home. Working from home doesn’t mean working alone: team members are constantly in touch on a daily basis, with weekly online company meetings. We’ll provide the tech tools to do your job, in-person company lunch dates, and ongoing support and guidance.
Our perfect candidate will be tech-savvy and versatile. This job is all about communication, in all its forms. You need to be totally fluent with life on the web, enjoy chatting on Skype, and knowledge of Facebook is essential! We’re looking for a colleague who communicates well online and in person.
Most important is poise, reliability, attention to detail, and a sparkling personality. You’ll need to be proactive and keen, articulate and thoughtful, a dedicated self-starter, and all-around awesome.
We’re a small but dedicated team, and we’re looking for the perfect fit. We encourage questions, innovation, creativity, and initiative. Check us out at www.bcjobs.ca and jobcast.net!