Technical Support Jobs

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Fixed-Price - Expert ($$$) - Est. Budget: $30 - Posted
We are in need of someone who can provide technical support on the configuration of an IP telephone (PBX) central server, most particularly on the provision of user manuals in the operation and setting up the telephone network. Interested freelancer is requested to kindly give a proposal on a fixed-price basis for the job.
Skills: Technical Support Network Programming Technical Documentation Technical writing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for a writer that can engage with our customers. HOW to engage: by asking our customers/fan short simple questions that show concern about their life. Req: -Love dogs or the tennis game is a big plus -Love people -Optimistic -Good English.. Try to do this task to see if you are qualified: what kind of questions will you ask to engage, to show you care, for the following IG posting (choose as many as you want. No need all. Make the questions very very short, such as: "Are they lovers?", "Did you brash him?", and encouragement wordings are good, eg "Cute. Is he a runner?", all to be very short!): https://www.instagram.com/p/BH17YJpD6S3/?taken-by=fritz_n_herman https://www.instagram.com/p/BH1xo0pjwld/?taken-by=little_lilly_pie https://www.instagram.com/p/BH15wNWhXkP/?taken-by=paco_toronto https://www.instagram.com/p/BH1xyFpgxJX/?taken-by=meika_love1 https://www.instagram.com/p/BHxqK2OjAGI/?taken-by=lucyvizsla_dextergspx https://www.instagram.com/p/BH1gkuBA0Vl/?taken-by=functionaltennis https://www.instagram.com/p/BHy7xHHAEV4/?taken-by=functionaltennis https://www.instagram.com/p/BHwW_MBgW9m/?taken-by=functionaltennis
Skills: Technical Support Blog Commenting Blog Writing Content Writing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
US-based IT outsourcing company is looking for Localization QC Engineer to support localization of the client product for Spanish market. Responsibilities: •Design and development of natural language spoken dialogue applications •Conducting testing and installing the application into production • Reacting to problems and correcting the application as necessary •Evaluating and increasing the application's effectiveness •Providing localization suggestions, adapting the application to new requirements, as necessary Requirements: •Fluent Spanish •English - higher reading/writing level •Experience with applications testing •Experience with any scripting language •Understanding of basic testing methods: functional, regression, usability testing •Understanding of software development processes •Working experience in Call Centers and/or bank industry will be a plus
Skills: Technical Support English Java Network Engineering
Fixed-Price - Intermediate ($$) - Est. Budget: $5 - Posted
I am looking to design an app to be put on the android and apple market. I am looking for someone who has previous experience. It will be a basic designed app that will help people pick what they want to do during the day. Please send me examples of previous projects you have completed. My budget is negotiable considering the time and work devoted to the project.
Skills: Technical Support Communications Product Development
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
US-based IT outsourcing company is looking for Localization QC Engineer to support localization of the client product for the world(Spanish) market. Responsibilities: •Performing interface and functionally testing for European clients •Performing localization testing for EU and CIS (Commonwealth of Independent States) countries including Poland, Spain, and some others •Design and development of natural language spoken dialogue applications •Reacting to problems and correcting the application as necessary •Evaluating and increasing the application's effectiveness •Providing localization suggestions, adapting the application to new requirements, as necessary Requirements: •Native speaker of Spanish and English language •Experience with applications testing •Experience with any scripting language •Understanding of basic testing methods: functional, regression, usability testing •Understanding of software development processes •Working experience in Call Centers and/or bank industry will be a plus
Skills: Technical Support Computer Engineering English Network Engineering
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are a SaaS company and we are looking for a web developer who can help us build out our support documentation. Our support system is looking good, but we are moving it to a 'HelpScout' system and we also want to add to and structure our support system. We need someone who understands conversion tracking and can also help customers implement our tracking solution. Tasks Needed: 1. Implement tracking solution for customers. 2. Write help documents for common questions. 3. Support our customers with implementation questions. 4. Help get new customers setup with our software. Skills: 1. Intermediate+ writing skill level. 2. Intermediate web dev experience. 3. Customer support.
Skills: Technical Support HTML Technical writing
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
We are a small translation company and need someone to provide eventual IT support and troubleshooting with usual software we use. Your profile should as follows: - Ability to multi-task and good time management - Analytical skills - Able to learn new software - Able to provide new solutions - Knowledge of HTML and XML - Knowledge of Regula expressions Some task you would do: - Help users to log into our platform - Provide support in Microsoft Excel We are looking for a person to work remotely (Skype, Teamviewer) and be available from 9 to 6 UK time (Monday to Friday). You would also have to learn how to use our how software in order provide support to other users, we would provide training (paid) and all instructions for your to succeed! If you are looking for a stable job position and you are willing to learn new skills and tools, don't hesitate to apply!
Skills: Technical Support Regular Expressions XML
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
WHO WE ARE: Codex Global is a fully managed, quality focused translation agency headquartered in central London with offices in Europe and The Middle East. Our strategy is to invest in technology and innovative solutions, in order to assist our high profile cross sector clients reach new markets. We are looking for new talent to join our localisation engineering team and to be part of our growth story. This opportunity would suit someone who wants to work in an international office within a professional, dynamic and friendly atmosphere in central London. YOU: The candidate we are looking for should have at least two years localisation experience, a solid grasp of CAT tools, workflows, CMS/platform integration solutions and experience in software and web localisation. We are looking for a clear thinker and an innovative problem solver, you should be confident, ambitious and work well under pressure and aspire to be a thought leader in technical solutions for the localisation industry. You will be exposed to a diverse range of accounts, so you will be able to demonstrate client management skills and be comfortable in client facing situations. THE JOB: The job involves providing day-to-day support for our production team, as well as being a technical assistant to customers and suppliers alike. Working with clients from multiple sectors your responsibilities will be as follows: Key responsibilities:  File analysis and engineering process planning  Technical problem solving and subsequent recommendations to Project Manager  Preparation of files for the translation process  Preparation of localised files for final delivery to the customer  Communicating scheduling information and project risks to the Project Manager  Technical QA in-line with the pre-defined workflow  Ongoing review of available tools and opportunities for CAT workflow improvement  Liaison with Project Manager on potential technical issues detected on the established workflow or content for translation  Liaison with Account Manager and Business Development Manager on potential integrations and customisable platforms  Liaison with technical and development departments at the customer’s end  Providing innovative solutions for technical challenges Key skills: • Proficient use and understanding of CAT tools such as SDL Trados Studio and memoQ Server • Experienced user of Translation Management Systems, preferably Plunet • Experienced user of QA tools • Strong knowledge and understanding of HTML and XML • Ability to tailor workflows according to client needs • Excellent communication skills, written and verbal • Ability to multi-task and good time management • Analytical skills • Understanding of key financial principles • Linguistic and cultural awareness
Skills: Technical Support Regex SDL Trados Translation
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
New Team to a Large Global It Support Opportunities I am looking for On demand technician that we can work by the demand. As we received the Service Call you will work directly with the Service Desk Team. You need to live in Each City Listed: Chennai - India Pune - India Dalian - China Taipei - Taiwan Riyade - Saudi Arabic Experience demand is good english skills to be in touch with a Service Desk Support Team to always on the conference for any configuration need, steps required. Experience on Infrastructure like IT, Switches, Services, Network, Datacenter, Break Fix, hands free it is very important. You will be always with 24x7 support from or Service Desk, never alone to performed any services. For payments we keep you assigned on Upwork, have the payment as we received the report. We wil provide a internal quick standard training, project knowledge and or company culture. So we need commitment Field Engineer and honest with you set time, schedule availability so we have commitment with or clients and contract to be on time and deliver the Best Service. We pay all travels expenses, parts need. If you are a fit please make sure to send your Name, telephone, Resume, Country, City, Skype Accounts, Schedule time availability to hr@ziontechgroup.com. ( Please only field engineer technician. Thank you very much for your attention, We are looking to ground a Field Engineer team for all global contract that we have in your Region. Kindly Regards, Sérgio Fonseca
Skills: Technical Support Administrative Support chat support Customer support