Technical Support Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $400 - Posted
Role: Campaign Manager Vertical: Support Job Location: India Nature of Hire: Full-Time Employee Shift Timings: 8:30 AM EST – 6:30 PM EST. Job Description: High-level scope of work includes: 1. Define the list of companies to target through marketing campaigns as requested by Sales Executives/Account Managers for their respective clients. 2. Assisting Sales Executives through the entire process of campaign start/launch/end 3. Scheduling email blasts and keeping them on track 4. Working with tech team to make sure they fix any error or irregularities in the campaign and to proactively suggest new ideas to upgrade the existing setup if needed. 5. Attending to ad-hoc requests related to running these marketing campaigns like reports, removals etc.. Job Specification/Resource Quality Requirement Minimum Educational Qualification: Minimum Graduation-B.A./B.Com/BE/B.Tech. Master’s degree preferable but optional. Minimum Work Experience: 2-3 years of proven experience in operations, customer service or sales support role (experience working with international companies/stakeholders is an added advantage). Skill Set Requirement: 1. Candidate must have very good written and verbal communication of the English language. 2. Candidate should have basic computer knowledge (comfortable with MS Office-Excel, Word & e-mail, Google docs) to enable him/her pick up the required computer tools 3. High focus on sticking to time commitments, handling tasks with speed 4. High level of accuracy, an eye for detail ensuring quality work 5. Disciplined, self-managed without needing follow-ups or reminders 6. Ability to multi-task as well as ability to prioritise tasks as per urgency Soft Skills Requirement: Strong communication skills in English- effective written communication along with neutral accent in spoken English to communicate with multiple levels of stakeholders – management, supporting functions, prospects etc. Other Requirements: Ability to work night shifts (full US overlap). Ability to plan leaves ahead of time to be communicated well in advance. Salary Expectation: Negotiable
Skills: Technical Support Administrative Support English Microsoft Office
Fixed-Price - Expert ($$$) - Est. Budget: $1,000 - Posted
Odoo Live Support and Customization Expert Required to provide live technical support to a team of odoo system users. Expert will be logged into the system full day to answer and guide user on how to best use the system and trouble shoot any issues that come up and improve on work-flows and reports. Support Expert should be strong in English Language , and Arabic is a plus. We offer 1000 usd monthly one year contract.
Skills: Technical Support Customer support Odoo Python
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
I need a person to aid in our field work study. The person needs to pick up equipment from our headquarters and deliver it to the house of people participating in a Marketing Study. He will also need to learn how to use the equipment and explain to the person. We will pay a fixed price per house visited. We require people to have Basic Tech Skills, PC Installation or TV installation. Knowing how to follow an Installer and the such. Please apply if you live in any of the following areas. SAN DIEGO NEW YORK LOS ANGELES SEATTLE SACRAMENTO SAN FRANCISCO PITTSBURGH PORTLAND TAMPA GREENVILLE HARTFORD/NEW HAVEN ORLANDO BOSTON SALT LAKE CITY/BOISE LAS VEGAS MIAMI CHARLOTTE RALEIGH/DURHAM PHILADELPHIA CLEVELAND RICHMOND/NORFOLK NASHVILLE ATLANTA DETROIT BUFFALO/ROCHESTER BIRMINGHAM LITTLE ROCK SYRACUSE JACKSONVILLE DENVER PHOENIX ST. LOUIS MEMPHIS REMAINING U.S. BALTIMORE WASHINGTON D.C. COLUMBUS MINNEAPOLIS KANSAS CITY INDIANAPOLIS DES MOINES LOUISVILLE OKLAHOMA CITY/TULSA OMAHA HOUSTON ALBANY GRAND RAPIDS CINCINNATI MILWAUKEE DALLAS/FT. WORTH WEST TEXAS NEW ORLEANS/MOBILE CHICAGO
Skills: Technical Support
Fixed-Price - Intermediate ($$) - Est. Budget: $700 - Posted
DIRECT HIRING! WE URGENTLY NEED 10 AGENT SALES REPRESENTATIVES! OFFICE BASED QUALIFICATIONS: ➊ Preferably, has at least six (6) months of experience in selling, up-selling or any positions involving customer relations and sales transactions. ➋ Has excellent English communication skills, confident, smart and with maturity to handle pressures. ➌ Flexible and hardworking, able to work in varying shifts, and CAN WORK SAN FERNANDO, LAUNION. ➍ Candidate is a graduate of any four-year course or at least finished 2 years of college education. 2 REMOTE TECHNICAL SUPPORT QUALIFICATIONS: ➊ Preferably, has at least six (6) months of experience in positions involving customer relations and Technical support transactions(Virus removal, tune up computer, Printer Issue, networking) ➋ Has excellent English communication skills, confident, smart and with maturity to handle pressures. ➌ Flexible and hardworking, able to work in varying shifts, and
Skills: Technical Support Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a US software company focused on cloud B2B systems, looking for a tech/customer support agent to provide phone/live chat/ticketing based support. This is a long-term, ongoing position. Required skills: - Fluency in English (both written and verbal) - Experience in providing technical/customer support - Good at multitasking - Strong problem solving skills - Strong communication and teamwork skills - Reliable Internet connection Work duties: - Handling tickets, live chat and phone calls with customers - Responding to general inquiries about our software - Resolving technical issues clients may experience with the use of software - Helping customers with the registration, initial setup and/or software use Work Hours: - 40 hours per week (5 work days, 8 hours per day). - We'll need a weekend coverage, so some other two days during the week would be off days. * The initial training (cc. 2 weeks) is held during the first shift (Pacific Time).
Skills: Technical Support chat support Customer service Customer support
Fixed-Price - Entry Level ($) - Est. Budget: $5 - Posted
Built a Wordpress website and the site is super slow. We are looking for someone who knows how to quickly fix the Defer parsing of JavaScript on the Wordpress site to get our site working as it should. Thanks.
Skills: Technical Support WordPress
Fixed-Price - Expert ($$$) - Est. Budget: $50,000 - Posted
Do you Love Technology and Automation? Are you a Podio Expert? We at FL Cash Home Buyers, LLC are seeking a Podio Consultant to head up our Technology Department. As the business owners we have been spending too much time on Podio creating everyday workflows and automation to improve the efficiency of our business. It’s gotten to a point where we have realized this is not the highest and best use of our time. We’ve also realized since we are not programming experts that we are limited with what we can do and that someone more competent than us can perform at a much higher level then we can. We need someone who can step in and handle all our Podio needs. This requires creating workflows through Globiflow, automating certain aspects of our business through our guidance, creating systems, and handling any technical difficulties we may be experiencing with Podio. Here’s the ideal candidate we are looking for: 1) Someone who is smart and can work FAST! 2) Someone who LOVES technology and automation 3) Someone who is an expert and understands Podio, Globiflow and all the 3rd party apps that integrate with Podio 4) Someone creative, who can think outside the box, and solve problems! 5) Someone who is independent, doesn’t need to be managed, and can meet tight deadlines If this is you then read on…. If you think you can add A LOT of value, be a GREAT team player, fit in with our company culture, be in constant communication with us, can meet our deadlines, and solve our technical problems within Podio then I want to speak to you! I haven’t figured out how much we are willing to pay for this job. First I want to see if you are the right candidate for the job and then I am open to working out a payment structure that is beneficial to both of us. How to Apply: PLEASE do NOT apply unless you are qualified and excited about this opportunity! Follow the step by instructions below to submit your application. 1. Please record a short video/audio of yourself and tell me how you can add value to our organization by being our Podio consultant. Tell me about how great you are with Podio and how you’ve helped other clients in the past. 2. Click the following link to access our employment webform: 3. Fill out the fields in the webform. Make sure to select the “Podio Consultant” position and upload your video to the form. 4. Do NOT upload your resume. Only fill out the webform application and attach your short video. Incomplete applications will not be considered. Thank you for your diligence and attention to detail. FL Cash Home Buyers, LLC – South Florida’s premier real estate investment company. We currently have a team of all stars and we are looking to scale and re-invest into our company to grow and dominate the market place. We believe that people are our MOST important assets and we want to develop our people to reach their full potential. If you seek personal growth and success, then this is perfect place for you! Mediocrity isn’t accepted here!
Skills: Technical Support API Development Automation Computer Skills
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need a help desk / support technician with general windows support experience. You must speak fluent english to perform this job. You must have the ablity to dial a US based phone number. Daily tasks will be responding to a help desk ticketing system for a US based customer. You must be able to respond in a timely manner and remote desktop onto customers system. All applicants will need to interview via telephone with me. This is an ongoing position. Roughly 10 hours per week. Must be available to work Monday - Friday 8:00 am until 5:00 pm Eastern Standard Time. (GMT -4)
Skills: Technical Support Helpdesk System Administration Zendesk
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are hiring a Web Hosting Assistant to help with all areas of website hosting. Primarily a tech support role for clients, the web hosting assistant will also help configure servers, migrate client websites and do other related tasks when necessary. Job Requirements: Excellent Written English Expert Knowledge of WHM Web host manager / cpanel / WHMCS Experience in Web Hosting Technical Support Ability to follow directions and learn quickly Ability to flawlessly migrate Wordpress Websites Expert knowledge of domains, and DNS settings, and configuring email accounts. Nice To Have: Experience with SEO Experience Developing Wordpress Websites This position is part time to start, however will grow over time.
Skills: Technical Support CPanel Email Technical Support English