I have a client with an iMac (late 2009) that recently upgraded her operating system to the latest version of El Capitan. After doing so, she’s been having constant issues with her applications and data that was previously stored on her machine. We were able to recover lost data from emails, contacts, media, etc. but now she is having trouble keeping her system synced and up to date, mostly due to the fact that she uses an Android smartphone (LG) and Microsoft Outlook for email on her iMac.
She uses her Android phone to take photos, create new or edit existing contacts, and email clients when out of the office. Her goal is to have a system set up where she can sync her new or updated contacts and photos to applications on her iMac without having to manually update each contact or import each photo on her computer. Basically, she wants the functionality of an iPhone syncing to an iMac where the contacts, photos, and other media files automatically import.
Because El Capitan is not compatible with the Airdroid app, she has to go to www.web.airdroid.com , sign in to her Google account and manually download or import each photo into her apple Photos application. In addition, she would like to have the originals of the photos that are imported deleted on her Android device. While we have set the AirDroid web application to delete the imported photos from the AirDroid application, they still exist on her phone under her main photos application.
Previously, she was using Apple’s iPhoto to upload photos, edit them, and email to clients/vendors. She uses Microsoft Outlook for her email and with her current setup, apple’s Photos application on El Capitan does not allow for her to share photos via Outlook extension. It only allows for apple’s Mail application, which is useless. I tried to add Outlook as a third-party extension but was unable to find a way to do so. I think another photo editing/storage application would be a good solution as long as it is user friendly with it’s editing capabilities and ability to share the image via Outlook email messaging.
Another issue that is secondary to this is that the photos she is taking from her phone are being saved as very large files (2-3 Mb). This is probably something she’ll need to edit in the settings on her Phone, but this creates an issue when she is trying to email multiple photos to a client (she has to send multiple emails in order for the client to get all the images).
After recovering her contacts back onto her iMac, she now has to duplicate entries from her phone onto her computer. She needs either a Google application alternative to apple’s Contacts or some way to sync her Google contacts from her phone to her Microsoft Outlook Contacts. Again, she is used to using Apple products so the replacement application would ideally present the contacts in an orderly fashion that is user friendly.
My first instinct with this client is to switch her to a Windows Operating System. The problem is trying to get her Android device to work seamlessly with her Apple computer and because El Capitan is incompatible with many Android features, I don’t think there is an easy solution with her current setup. The client has been using her iMac for years and after all the trouble we went through to recover her lost data due to her upgrading her operating system, suggestion a new operating system altogether wouldn’t be approved. However, setting up a Windows virtual machine (or similar situation) on her Mac may be an option. Ideally, I would like to find solutions using just Mac El Capitan OS X but am willing to consider any and all options.