Virtual Assistant Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Prospect for new clients to buy or sell real estate. Make 100-150 called contacts per week with 10-15 hours of lead follow up.Team member must be able to communicate effectively with potential customers. They must practice, memorize and internalize scripts with excellent time management skills. Prospect will also be responsible for lead routing, emailing and texting leads daily.
Skills: Virtual Assistant Appointment Setting Data Entry Email Handling
Fixed-Price - Entry Level ($) - Est. Budget: $375 - Posted
Do you know what it is like to work for an AMAZING company like Amazon or Google with incredible work conditions, awesome pay and freedom to choose what you do? No? Well neither do we, but we imagine it’s a lot like working for Pegasus Guild Limited! My name is Rob and I’m the CEO of Pegasus Guild Limited. Together with Beth, our Chief Branding Officer (CBO), we run an eCommerce company selling art and beauty products online. We have an immediate opening in our eCommerce business for a Customer Service Representative. We have no physical store, just warehouses, computers and fantastic people like YOU to make the magic happen! You will be helping out Kate, our fantastic Senior Customer Service Specialist. You will be required to work nights and you’ll be responsible for answering customer questions (via email), sending customers replacements and refunds (just in case we aren’t as awesome as we think we are), managing our product reviews and customer feedback and checking that our online listings are operating as normal. If you have idle time, we may ask you to do other tasks such as updating our blogs, Facebook, Twitter and other social media pages with the latest news and posts or reaching out to reviewers and influencers and managing their email responses. Don’t worry about training; you will be helped by our amazing Chief Branding Officer as well as Kate, our Senior Customer Service Specialist. They'll make sure you are supplied with the best training, support and make sure you fit right in. Together they have over 15 years experience working in call centers, customer service and other service related jobs. They'll make sure you are properly trained in how to use all of our eCommerce software and any other software you’ll need to use on a day-to-day basis. To be completely happy in this job, you need to be comfortable working on a PC (at nights) for extended periods of time. At a minimum, you should be able to type at 45 WPM (and we will test you). You should be comfortable speaking and writing English (again we will test you), working in an online team and communicating regularly with your co-workers. We are extremely flexible and you can pick your work hours from 5pm to 5am. Full training and support is provided. There will also be opportunities to improve your skills in other areas, and we are always open to allowing our employees to transition to different parts of the business, should another part of our business interest you. One of the skills we value a lot is attention to detail. When you apply to this job ad, it’s vital that you write only your Full Name in the email subject line (or in the first line of your response if there is no subject line). If you miss this part, I will not see your email and you will be disqualified immediately. Please also answer the questions below. QUESTIONS: - Why should we consider you over other applicants? - Why are you interested in this job? THE JOB: - Customer Service Representative - Full-time (40 hours per week) - Salary $375 - Paid Leave - Night Shift YOUR TASKS: - Customer Support (via email) - Managing our reviews and feedback - Managing refunds and replacements - Contacting reviewers and market influencers YOU ARE AWESOME AT: - Customer Service (some experience needed) - English (both written and spoken) - Typing (at least 45 WPM) YOU NEED: - Self-Motivation - Reliable, decent computer - Internet connection (at least 1mbps) YOU LIKE: - Art or beauty products (not a requirement) HOW YOU APPLY: - Answer the two questions above - Cover Letter (Stating why you think you are suitable for this job) - Updated Résumé We very much look forward to hearing from you. Have a terrific day! Rob / CEO, Pegasus Guild Limited
Skills: Virtual Assistant Customer service Customer support Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I am a contract auctioneer and i work mostly benefit and charity auctions. Most of my clients are non-profits. Here is a basic list of what I need assistance with: -responding to emails -filtering emails -Sending Client Profiles -writing and sending proposals -making appointments / keeping my calendar -sending staff emails regarding attire, time and location of auctions -making a bullet point list of live auction items for my stage notebook. -sending invoices to clients for deposits and balances -remind me of various project tasks -occasional marketing -some social media -look at moving some documents from WORD to google docs -help me learn google docs?? -come up with "best practices" for working with my auction clients -some travel arrangements -ordering supplies for auctions -occasionally updating website Here is the basic process we go through now with an auction client: Client inquires by call, email or website from Assistant responds with basic welcome email and attaches our Client Profile (a questionare we give to every client) Client returns CP and we write a proposal for their event Wendy delivers proposal in person if they are a new client (we do not ever quote over the phone) Client calls to book their date which requires a signed contract and $500 deposit. Assistant sends email with Contract attached. Most non-profits require a W-9 and invoice to get deposit check to us. The consultations begin. Wendy (or asst.) schedules meeting with the chair for their first in person meeting. There are usually two more conference calls and a short call the week of the event. Reminder check list goes out 7 days prior Set date for followup call 7-10 days before event. Thank you email, as well as notes from our team. I know there is stuff I am forgetting, but hey- that's a start! Thanks!
Skills: Virtual Assistant Administrative Support Data Entry Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Great customer service experience. Professional phone etiquette Technically savvy, typing speed of 40+ words a minute and able to work in a paperless office environment. Prior experience with Appraisal Software and Platform a plus Working knowledge of the Appraisal industries is a big PLUS! Hours may vary but must be available to work between 8am - 6pm Monday thru Friday EST.
Skills: Virtual Assistant Administrative Support Appointment Setting Call Handling
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
I need an experienced VA, with excellent writing skills because they will also need to take on ad hoc copywriting projects. Experience in copywriting greatly preferred- if that's you please send samples of previous writing. Tasks include calendar and email management, project management assistance using Asana. Research for topics, and outlining/ curating articles based on topics. Setting up and drafting Wordpress pages. Spreadsheet, presentation (powerpoint/ slides etc.) and basic screen casting creation. Preference given for experience with adobe suite, project management software, Wordpress, and any business/ marketing background. Please add assistant as the first word in your bid to identify you have read this brief carefully. No agencies, Native English speaking and North American preferred. This brief will be for a trial of 2 weeks, but for the right person this will be a long term position. Estimated workload of under 10 hours a week.
Skills: Virtual Assistant Administrative Support Copywriting Internet research
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hello. I am looking for a freelancer who provides customer support services. I need to employ customer support managers to cover phone, chat and skype support of my website where I sell some services for mobile devices. It is required to have experience of customer support in IT sphere and fluent English. Please contact me with your proposals, rates and conditions. Thank you.
Skills: Virtual Assistant Administrative Support Call Handling chat support