Essential Duties and Responsibilities Enter fax, and email orders for multiple divisions into Oracle Order Management. Respond to customer inquiries via fax and email including making changes to existing orders, proof of delivery, order status, sales contact information, etc. Follow up to ensure appropriate documentation has been received or actions have been taken when necessary.Assist with other projects or departmental tasks as assigned Skills:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Excellent multi tasking and organizational skills.
Highly proficient using a PC, the internet and MS Office applications especially Outlook.Advanced attention to detail skills.Ability to communicate clearly and professionally, both verbally and in writing. Experience being in a call queue, and reviewing purchase orders in an order management system.Oracle experience preferred.Positive, can-do attitude and the ability to work successfully in a team environment.Flexibility with regard to schedule during quarter end, or peak volume times is required.Punctual, regular and consistent attendance.