We're looking for a hard working, detail oriented person to provide excellent customer service support by PHONE and EMAIL during US business hours. This position will also serve as Executive Assistant to the CEO of our company.
We are running a mobile veterinary business and opening a brand new veterinary hospital. If a good fit, this position has tremendous room for growth and long term potential.
The position would be responsible for:
-Answering phone calls with fluent spoken english and top notch customer service skills;
-Responding in a timely manner to email inquiries from clients;
-Scheduling appointments and managing the calendar for the CEO;
-Entering client information and medical history into our online veterinary practice management system;
-Updating social media outlets;
-Performing research as needed for the CEO.
Candidates MUST have the following:
- Excellent verbal and written English skills with great attention to detail;
- Availability to work and answer phone calls in a QUIET, uninterrupted workplace during US business hours in Eastern Standard Time Zone Monday - Friday, 9 am to 5 pm;
- Excellent, friendly customer service skills to field phone calls and emails by demanding clientele;
-Ability to triage, organize and schedule requests for appointments;
-Intermediate working knowledge of social media;
-You must be a quick learner and highly-efficient worker with proven experience working in a demanding, fast-paced virtual environment.
As you can see by now, technological savviness and customer service is essential. In an ideal world, you've already worked providing phone support with US based customers and as an Executive Assistant directly with the owner and/or upper management of a US based business in the past. You are completely comfortable fielding phone calls from the public and acting as the first line of excellent customer service.
Think you might be a great fit to grow with us?
Then please write to us and tell us why you're the best person for the job. Be sure to include "Amazing Assistant" somewhere in your message so that we know you read this until the very end.