This position requires the VEA to serve in a remote capacity as the assistant to a accountant with over 200 clients.
Make outgoing sales calls to get new client prospects for small business services
Return calls from inquiries and be able to discuss services in detail to warm leads
Maintain appointments/calendar by planning and scheduling meetings, conferences, and travel – and change all those at a moment’s notice
Email management and organization - responding on the client’s behalf, flagging important emails, putting an email management system in place, etc.
Social Media management - able to use Hootsuite, Blogger, Wordpress and familiar with Facebook, Twitter, LinkedIn, Youtube
Research technologies and make recommendations
CRM administration: updates and data entry, familiarity with CRM tools
Event planning and coordination
A genuine desire to make your client ridiculously successful.
Extremely self-motivated – can you manage your own time and be self-disciplined in order to get things done?
Proactive, pragmatic, and resourceful problem solver – when in doubt, Google it!
Ability to manage confidential information
Ability to manage multiple priorities and meet or beat deadlines with no errors
Tech savvy (Dropbox, MS Office, Google Docs, Evernote, Asana, Expensify, CRM) and if you don’t know it, can you learn it?
Life-long learner - you thrive on learning new tools
The ability to deliver excellent customer service and care, externally and internally
The aptitude to accurately assess the urgency of a eM, project or request; in turn, respond swiftly and complete the request expeditiously
Ability to be “on call” during regular business hours
Exhibit the confidence and composure needed to let your client know “You’ve got this!”
Bachelor’s Degree preferred
Experience working with managers and teams located remotely preferred
At least five years experience as an Executive Assistant, Project Manager, or in an administrative support role
In-home office setup including:
Mac or PC Computer with minimum 1.0ghz dual core processor, 8gb, and the most recent version of MS Office installed
High Speed internet access
Smartphone with email capabilities
Designated professional, quiet space