Virtual Assistant Jobs

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Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Hi, I'm currently using Shopify and I am looking for a customer service rep to reply to emails from our customers via Zoho. Will need someone who is familiar with dropship from Ebay and will be responsible to responding to facebook messages. -MUST BE IN THE UNITED STATES (Due to paypal restrictions) - Available for 20hrs a week - You make your own schedule - Must be familiar with Shopify, Zoho and Ebay dropshipping - Fluent English - Must be able to work 6 days a week, 3-5hrs a day - Must be able to have good communication with each other - Must have great customer service
Skills: Virtual Assistant Customer service Email Handling
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I'm looking for a German-speaking VA. Here are some examples of tasks I would like to delegate: - Prepare my bi-weekly webinars (Create webinar registration page in LeadPages, Create images for Facebook ads, Create webinar in WebinarJam …) - Do administrational stuff (e.g. send my clients their consulting session replays, make appointments, create welcome packages for new clients, answer emails …) - Assist me during live webinars - Do backend stuff for my membership site, the Smart Business Academy (e.g. edit the video settings in Vimeo and create content pages for the SBA, help out in the Facebook group when people have admin questions) - Social media management with MeetEdgar for example - Edit blogposts and update plugins in WordPress These are only examples. I'm looking for a VA I can work long-time with. When you would like to apply, please send a direct message and answer the following questions: - What are you very good at? - Why should I hire you? - How much experience do you have as VA? - With which tools are you familiar? (e.g. I work with WordPress, ActiveCampaign, LeadPages, WebinarJam, Canva, Vimeo, Digimember, Thrive Content Builder, MeetEdgar, Buffer …) - What is your hourly rate? Please apply in German. I'm looking forward to meeting you!
Skills: Virtual Assistant Administrative Support Appointment Setting Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our company is a privately held company in Austin, TX. We are doing e-commerce business and providing a selection of thousands of home improvement products through our websites. We provide bathroom and kitchen fixtures, faucets, vanities, sinks, and much more via MainFaucet.com We also provide lighting fixtures and ceiling lights, wall lights, outdoor lights, table and floor lamps, a much more via LightingCity.com We are looking for a Customer Support Representative who can work remotely as a virtual assistant. CUSTOMER SUPPORT REPRESENTATIVE RESPONSIBILITIES • Providing customer service support via phone, email, live chat and helpdesk system tickets. • Answering questions regarding products, orders, shipping status, returns, discounts, promotions, back orders etc. • Handling and resolving customer complaints regarding any problems like shipment, defective product issues and more. • Assisting customers with placing orders, site navigation, site search and suggesting products. • Processing returns with RMA / RGA according to policies. • Canceling orders according to policies and reporting canceled orders (full or partial) and refunds. • Shipment scheduling with supplier`s carriers, correspondence with suppliers. • Processing and following up on claims due to shipping discrepancies, defective products or any others. • Getting shipment information from suppliers and entering to e-commerce backend system for customers. • Submitting PO`s to suppliers • Inquiring customer`s orders about fraud and availability before submitting PO`s to suppliers. • Contacting customers to verify orders that are flagged as fraud or suspicious by the system. REQUIREMENTS • Minimum education: High School Diploma (Prefer a Bachelor's degree) • 2+ years of customer service experience • Previous experience in customer service, e-commerce, or retail fields. • PC literacy including Windows navigation, Google Docs and Sheets, and Internet navigation skills • Excellent verbal and written communication skills, as well as, customer service soft skills • Ability to problem solve efficiently • Strong in multi-tasking • Patient and respectful ADDITIONAL INFORMATION: • Type: Full-time or Part-time • Working hours are 09:00 a.m to 5 p.m CST in just only weekdays. * Candidates accept to work at least 25 hours a week. * Hourly rate will be considered​ according to job experience and skill set.
Skills: Virtual Assistant chat support Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Qualifications & Skills: • Experience in Amazon fba, overall e-commerce and online marketing. • Amazon Seller central experience. • Experience in communications field preferred (PR, marketing, journalism, advertising) • Strong mathematical or accounting skills • Proficiency in Microsoft Excel / google drive and spreadsheets • Excellent interpersonal skills (written and speaking) • Strong writing skills • Ability to multi-task • Highly organised and deadline orientated • Extensive experience with internet research • Self-starter who takes initiative on new tasks with a desire to learn • Positive attitude and friendly personality Duties Include: • Product research • Content writing for Listings • Customer service • Keyword research • Maintain social media accounts • Tracking product inventory and keyword rankings • Create product listings • Update product listing copy • Coupon code management & product listing review outreach • Monitor and respond to negative reviews • Liaise with the customer representatives at Amazon.com through chat/email/phone support. Additional Duties: • Product sourcing from manufacturers in China • Calculating product sourcing and shipping costs • Deal with communication between sourcing agents and manufacturers in china -------------- Company Bio We are an e-commerce, product development and distribution company, selling in Europe and the United states. We sell primarily on e-commerce marketplaces such as Amazon and eBay. We launch multiple products each month, which need individual support for each one. Our office is located in the centre of Makati in Legaspi Village. We provide a fun yet hard working environment, to aid in the growth of our employees. ---------- We are looking for someone who is committed to working full time, and is willing to grow with our business. If our company does well, then you will do well! Thats how we work. We are actually a UK owned company, but are based in the Philippines in Makati, Metro Manila. This job can be taken as either virtual based, or office job. Each offer will have different perks. Long term Full time positions are available. 40+ hours per week. Work schedule timeframe, will be discussed upon application. If applicant is Philippines based, options to have the following benefits are possible: • SSS • Pag ibig • Philhealth • Intelicare health insurance • Usual Philippines Holidays
Skills: Virtual Assistant Amazon Webstore Customer service Email Handling
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
We're looking for a freelancer to help us post blogs onto various wordpress-based websites. You'll be responsible for uploading articles onto our Wordpress websites (we will give you the articles to upload) adding Tags, formating the post, searching for adequate images (we will give you access to a stock photo website), adding images, setting up Alt Tags and Image descriptions and publishing the posts according to a given schedule. This is a long term position. We will start with a couple of websites. If things go well with the first project, we will need the freelancer's help posting approximately 80 blogs each week. The bid has been set as hourly, but please send in your rates for posting 50 articles a week. We will work on a fixed rate basis with the chosen freelancer.
Skills: Virtual Assistant Article Submission Data Entry WordPress
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Growing tutoring company in the Washington, DC area needs a virtual executive assistant. You of course can be anywhere in the US. You of course, since this is a tutoring company, should know about education and kids - or at least be able to learn how to speak to parents about their kids. Our CEO can coach you on that if needed...as long as you want to learn! This position will be responsible for: 1. Handling all scheduling with tutors and parents (so have to be personable and organized); 2. Inbound Calls: Answering our phone number during work hours and entering potential clients in CRM; 3. Outbound Calls: Calling parents to follow up about potential tutoring with their child, taking student information; 4. Outbound Calls: Calling counselors and schools to tell them about our tutoring service; 5. Reviewing new client contracts and making sure they are signed/filed; 6. Other duties to help make the tutoring company work smarter. REQUIRED QUALIFICATIONS - College Degree or Higher - 1 year months of administrative assistant work on resume; - Must be personable, great on the phone, easy to understand, speak up clearly and eagerly, articulate, professional and helpful; - Must have sales skills and be willing to explore creative avenues for selling; - Must think on your feet and be able to self manage your own time and efforts; - Must be organized, highly communicative and prompt at returning calls and emails with CEO; - Cannot be afraid of the phone or doing business on the phone; - Must be able to operate our company's CRM (HighRise); - Must ROCK as a human being and be a ninja in a growing company!
Skills: Virtual Assistant Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking to find a virtual assistant to handle several tasks. They should be detailed oriented, great writing and listening skills. This job will require research and working with a calendar. You should speak and write English. You will be using on a weekly basis these online tools: Google Docs Dropbox Wordpress Libsyn (audio hosting platform) bit.ly Gmail Buffer Linkedin medium I will follow up with more information if you think you can handle this job. Thanks
Skills: Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hello! I'm looking for someone that can do calls (outbound) to applicants and have a short phone interview then set an appointment to one of our managers. I need someone with no accent on the phone and has experience calling outbound/sales in the past. I'm really looking for someone with good work ethics and be very responsive. If you're not comfortable working alone/remotely then this is not fit for you. Knowledgeable on excel/spreadsheet and a team player is must. This is a very easy job and lots of opportunities! A quiet environment and a good headset is a MUST. Thanks!
Skills: Virtual Assistant Appointment Setting Data Entry Sales
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
full time available. must have all required computer skills. event planning, contract creation, attention to detail a must. hiring immediately. position has potential to grow with start up boutique and ice cram shop and distribution.
Skills: Virtual Assistant