—- Exploratory Project —
We are looking for experienced virtual assistants to assist in handling support tickets, email enquiries and remote coordination. If you interested in getting some 5* feedback on your profile and potential long term work. Suitable freelancers will be shortlisted and given a trial project. More than 1 freelancer may be selected.
Based on current ticket / work volume, you can quote for 2 hours every day of the week. Which means 14 hours. Any extra hours if incurred legitimately can be invoiced separately.
Assume there will be training and hands on that runs maybe 1-2 weeks. Thereafter suitable candidates will be offered longer term placement and longer hours if demand requires.
Do indicate your experience if any in doing this. Do also advise if you are able to handle phone calls if yes. How and how we can monitor?
* Freelancer.com: Total 350+ Projects, 100 5* Employer Reviews, Over USD$50,000 Spend
* Upwork/Elance : Total 220+ Projects , Over USD$40,000 Spend
1. Price Competitiveness based on hourly rates
2. Past Track Record and upwork History
3. All interested vendor must indicate their past experience on such work and how they manage multi vendor environments
4. Excellent command of English. Chinese speaking is a bonus (not required)