Hourly - Est. Time: Less than 1 week, 10-30 hrs/week -
Need an Asterisk expert to configure Asterisk with Fax over IP SIP service and write documentation. Must be able to work with multiple versions of Asterisk. Must be able to document steps in an easy to read format for end users.
I have Elastix system implemented in HA. recently one module installed on one of the system that makes the solution not working.
I reinstalled the server and want to reconfigure
- Codec setup.
- Integration with other PBX
- Email alert for missed calls and voice messages.
- Dial plan setup
-Endpoint data move from one server to another.
i have completed about 60% of the server configuration and need some help from expert to finish all.
Hourly - Est. Time: More than 6 months, 30+ hrs/week -
Hi, we are an Australian VoIP Telecommunications Provider that supplies hosted phone systems globally. We are now in need of a superstar customer service representative that is able to perform responsibilities below.
This is a full tie position and a long term employment. We are looking for core staffs that will grow with the company. This is a great career opportunity for you!
Answer support queries through phone and email.
Diagnose and resolve customer isues
Liaise with level 2 engineers to the full resolution of support issues.
Aid in project delivery and documentation
Other tasks as required
Candidates must possess the following:
Strong command of the English language
Preferably a neutral accent
Experience in the telco or VoIP space is a plus
Customer service experience
Unparalleled customer service attitude
Internet network experience is a plus
Candidates must also have the following at home:
Up to speed computer
Hourly - Est. Time: 1 to 3 months, 30+ hrs/week -
The project will consist of a PBX that has a call center function to it.
It will consist of screen pops, outbound and inbound sms, outbound dialer for patient appointment reminders, sms patient reminders, call deposition and reporting.
The dental database will need to pop the patient file from integration with web services. The dental software is open source and this has done before by others and possibly you could find code on forums to use.
Workflow will remain on the bottom of the page to for the person who answers the phone to ask all the important questions. If this is a new caller it will also include an additional workflow that is for that type of call. ( I will draft a concept of how this will look and we will talk about design)
We could look at using already developed applications that could be placed in the platform.
Softphones and IP phones will need to connect with 30 phones. It will need to scale to many offices and also be cloud or local based per clients...
Hourly - Est. Time: More than 6 months, Less than 10 hrs/week -
USA based wholesale VoIP telecommunications company needs VoIP support person to assist with customer and vendor support. This would include answering customers tickets, opening tickets with our vendors and monitoring the traffic and on the soft switch.
This is a permanent position. Customer tickets usually come in during regular business 8am -8pm Eastern time.
We are a small company and do not have that many tickets/issues (some days there are none, other day as many as 4-5) usually there is not much work but we need someone to take care of the issue no later then 30 minutes after its reported. So that means that you should be available during those hours to handle the request.
No phone is support required.
Tickets are handled in zendesk. Knowledge of the ticketing software Zendesk is a preferred.
Prior customer support in VoIP is required.
Hourly - Est. Time: Less than 1 week, Less than 10 hrs/week -
Hi I purchased a used ip500 v2 IP system with 11 1608 phones and would like to integrate it with our Analog ip500 v2 that has 7 1416 phones. The analog system is currently running with two slots free. The purchased IP system is still in box. Can you help set up either independent systems or integrate with me doing the labor and you instructing and logging in remotely?
I am Looking for someone who have already developed Class4 or 5 Voip Softswitch based on Opensips/Kamailio/Freeswitch etc.
I am looking someone have ready solutions, just change UI and provide with document & manual. Please contact me back, if anyone have ready solutions. cost and other things can discuss later.
Please Note: I am not looking for new development work.
Hourly - Est. Time: Less than 1 month, Less than 10 hrs/week -
We are looking for a consultant who can advise us on the best IP Telephony solution for approx 50 users, integrate it with our network, with Goldmine, and Outlook and other apps. Currently our favorite is to use Skype for business.
Ideal candidate would be able to work on site with us to select the best fit service (Vonage, RingCentral, Skype for Business etc), and then walk us through the full integration of the product.