Tech Support is a vital position for our business. Our Company, being on outsourcing and offshoring increasingly rely on computer systems in all areas of our operations and decision-making processes. It is very crucial for the Tech Support to ensure the correct running and maintenance of the IT systems.
Primary functions are: monitoring and maintaining the computer systems and networks of an organization; may install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, VoIP set-up, email server configuration and reset.
Specific job details will be discussed in the interview and onboarding process. However, thorough knowledge in email management, VoIP/Phones set up and VPN set up is expected.
Please include all relevant certifications and test passed pertaining to this job.