We are a busy Managed IT service provider and we are currently looking for a knowledgeable engineer to help with various tasks involving our clients. We have the vast majority working with terminal Server (both Windows Server 2012 R2 and Windows Multipoint 2011 or 2012), some have on-premises Exchange Server while others have been fully migrated to Office 365. Clients are using desktops, laptops and also thin clients so some basic knowledge the latter would be an advantage. Examples include troubleshooting and fixing: Network issues Connectivity to Terminal Server Problems with emails on Exchange Server Backup failures Speed issues Security breaches etc. You may be required to contact the client either via email or even phone so fluent english and good people skills is highly recommended. We are currently using Logic Now so knowledge of this RMM software is preferable.