Windows 7 Administration Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $10,000 - Posted
Technical Support Engineer is responsible for responding to and resolving complex customer problems via phone, and remote access for Citrix products. The support focuses on in-depth problem analysis of Citrix products and their integration into enterprise-wide mixed environments. Isolate and provide resolution to customer issues or qualify the customer issue for senior level assistance or other vendor assistance. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Use fundamental technical troubleshooting skills obtained through performance of the role to define and isolate technical issues. Actively participate in some or all phases of the software development and maintenance cycle. These phases include working on customer-based problems dealing with both the Escalation Team as well as Third Level development on reproducing and researching customers' issues, troubleshooting, debugging, documentation, building lab environments, software maintenance, and testing. Must have Qualifications and Requirements: > Minimum of 5 years’ experience in a Tech Support environment. > Experience in working with Windows 2003/2008/2012 Servers in a networked environment. > Experience in working with Windows XP/Win7/Vista/Windows8 Experience in configuration of Active Directory, DHCP and DNS. > Good understanding of Network troubleshooting. Should have excellent verbal and written communication skills  > Willingness to work in shifts Good to have skills: Good understanding of Network Storage systems and associated protocols. Configuring and troubleshooting NAS, SAN, NFS will be a plus Fundamental knowledge of Citrix Products like XenApp or XenDesktop, VMware or MS Hyper-V technologies will be an added advantage
Skills: Windows 7 Administration DHCP DNS DSL Troubleshooting
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Experience Level: Expert Estimated Job duration: Ongoing /Trial Tasks General information for the business: We provide IT support to SME's Industry: Technology Kind of support: Help desk Description of support work: Hi, We are a busy IT support consultancy firm based in South London We are looking for a senior remote IT support engineer on an ongoing basis initially to trial solving a few issues, with the view to joining the team on a full time basis in the future We are not looking for someone to dabble with the computer systems, you need to be experienced across a range of technologies. You must be able to quickly pick up and resolve issues and feedback what changes have been made in our service desk. You should provide information on why the problem occurred in the first place, and what steps prevent its reoccurrence You must have at least 5 years experience providing IT support across a range of technologies to a range of businesses You must have excellent spoken and written English and be able to speak clearly and confidently to customers. The ideal person would be: Microsoft and ITIL Certified. Have some business management skills so they can help identify where changes need to be made or opportunities can be found . We are looking for consistent reliable work, from someone who can focus 100% on our servicedesk requirements and we aim to prevent reoccurrences of the same or similar problem wherever possible. Location and time zone is not a problem Technologies include: Windows Desktop / Office and Server Routing /VPN Fixing printer issues Fixing issues with windows 10 / 7 Some Mac and Linux would be useful Almost all the issues will require some research and possible liaising with Microsoft and other vendors to fix the issue permanently
Skills: Windows 7 Administration Computer Networking Computer Repair Customer service
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
You will be part of the IT remote technical help desk support group that will receive general IT calls from customers and provide over the phone IT break fix assistance. You are required to have High English speaking ability. Required skills Windows XP, Windows 7, 8, 10 Windows Server 2003 + Office 2003+ Outlook setup and troubleshooting General Printer and peripheral troubleshooting ability Mac OS support ability an advantage. Staff will be paid per technical ticket raised, and successfully closed. Support calls will be directed to you via Skype call, or similar
Skills: Windows 7 Administration Computer Networking Email Technical Support Helpdesk
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for a IT team of 2-3 available to create a 24 hours tech support team. We are a small IT company in North America, and need to outsource our virtual IT support engineering. Representatives will need to familiar with: Windows 2008/2012 Server Windows Hyper-V Windows 7/10 Professional Zendesk Teamviewer SAManage Nice to have: Windows Azure AWS Roles and Responsibilities Include: Systems Monitoring Software Updates Ticket Response and Resolution Phone support systems/application analysis Our high priorities are to prevent system failures, analyze and suggest solutions for slow running systems and applications; and enhance each client’s technology experience.
Skills: Windows 7 Administration Computer Networking Customer support Microsoft Active Directory
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are a small IT business based in Australia, and we are looking for a remote desktop technician to assist us with our daily incoming technical requests. The typical support would be Windows PC based, resolving day to day issues including Microsoft Office issues, printing issues, virus and malware issues and general level 1 desktop issues. Skills required would be: 2-3 years experience in troubleshooting Microsoft and Apple products Familiar with Zendesk, Google Apps and Drive, Office 365, AVG CloudCare, AVG Managed Workplace. The technician will be working directly with us, and have the occasional communications directly with the client / end user.
Skills: Windows 7 Administration chat support Computer Networking Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are a Managed service provider in the United states looking to outsource our support services on an as needed basis for an experienced, reliable and hard working Level 1-2 engineer. The candidate MUST have experience using Labtech RMM and Connectwise ticketing system. Must be fluent in English both written and spoken. Personal Characteristics Independent, persistent and innovative. Efficient, steady and able to take things in stride. Enjoy working alone and with a team. Proficient at problem solving. Positive attitude and friendly disposition. Eager to increase and share knowledge. Excellent oral and written communication and customer service / follow through skills. Experience, expert level proficiency with Microsoft Server 2012/2008. Microsoft Exchange 2010/2007/2013. Windows ( 10/8/7) and familiarity with common desktop applications. Troubleshooting, diagnosis, and repairs/fixes of LAN hardware and software-related problems. Remote Desktop Services Active Directory Knowledge with AV and Anti-Malware Solutions Office 365 AWS Workspace StorageCraft Shadow Protect SPAM Filtering solutions Must be immediately available to accept and respond to service ticket between the hours of 8:30 AM and 5:30 PM USA Eastern Time Must be available and have the ability to call clients to resolve their tickets
Skills: Windows 7 Administration Active Directory Amazon Web Services Desktop Applications