Hi, my name is Kevin and I am an author and relationship coach.
I am looking for a reliable, hard-working, and detail-oriented customer support star with great technical skills.
What Needs to Be Done:
Every day, customers who purchase my books and online courses write and call in with questions. Questions about accessing their order, questions about billing, questions about refunds, chargebacks, and many other concerns.
Here's what I'm looking for...
I'm looking for someone who is very organized and detailed-oriented because you will be corresponding with many customers through online customer service platform inside of zendesk. You will be answering emails, providing customers with links to book appointments and order new products, issuing refunds, and other customer service tasks.
If you're the right person for the job, this could lead to a permanent full-time position of 30-40 hrs a week starting at 20 hrs per week.
All hires in our company go through a 90 day test...