Zendesk Jobs

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Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
We are seeking a Remote Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. You will need to handle email and telephone assistance to help our customers to use our product. This position is REMOTE, you will work from 8am to 1pm EST Time. You will need to use our own computer to connect on our support interface. We will provide you a VOIP phone. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services ​Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Knowledge of Google Drive and Help Desk software is a plus
Skills: Zendesk Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
We are an electronic faxing service provider looking to improve our support operations using Zendesk. We are seeking someone who is experienced in configuring Zendesk from scratch to help with our Zendesk implementation. ... We are seeking someone who is experienced in configuring Zendesk from scratch to help with our Zendesk implementation. We currently use Jira for both helpdesk and technical tickets. ... However, the idea is to move all sales and customer support based tickets to Zendesk. The goal is to simplify our communications with customers by automating ticket creation (email auto-generaton) and keeping everything organized.
Skills: Zendesk Atlassian JIRA mailchimp
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Customer service and marketing work for an ecommerce business. basic web design, zendesk, and social media. can be done remotely. Will need to be a self-starter. ... Will need to be a self-starter. Make sure that zendesk has 0 messages every night is the bare minimum- if there is chemistry, we will add more tasks.
Skills: Zendesk Customer service
Fixed-Price - Intermediate ($$) - Est. Budget: $350 - Posted
Attention: Please pay attention - we are looking for support worker who have New Zealand Australian accent - any of this. Strong customer support with selling skills (advanced verbal communication is a MUST). It is for e-Commerce shop. Work volume is low. Daily volume: 4-7 chat requests 4-7 calls 4-7 buyer emails / tickets: 3-5 inquiry emails: Work from Monday to Friday NZ business hours. Check business hours before applying. Quote according to the work volume. NOT HOURLY PLEASE. Becuase hourly does not work for this project. The requirement is to be online on the computer, however chat, calls emails are taking 3-4 hours total daily, the rest hours is required to be online in front of the computer. We will shortlist only candidates who do also other customer support freelance jobs.
Skills: Zendesk Customer service Customer support Phone Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Qualifications: Experience and Knowledge in Internet Marketing Basic Web Design Video integration 
familiar with - Wistia - amazon s3 - Vimeo - System Admin Experience - Database and scripting Web Security Web based Technical Knowlege - Wordpress - Optimise Press - Theme X - Genesis - Autoresponder integration - Google Business Integration and setup - Membership sites - Evergreen Webinar - Clickfunnels - Basecamp - Zendesk - infusionsoft or other CRM
 Web Programming experience - Creating Wordpress custom plugins where required - Java - PHP - SQL Personality and Attitude - Responsive and Communicative - Value added to propose better solution the requested - Have continuous improvement attitude Ideally based UK or USA
Skills: Zendesk Amazon S3 Basecamp ClickFunnels
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
I am looking at customizing my Zendesk Interface and make it responsive. Specific wireframes and design will be provided. ... Specific wireframes and design will be provided. I would need someone with experience in Zendesk Integration With great front end integration skills and a good sense of design integration.
Skills: Zendesk Zendesk API Development
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Looking for someone who is an expert in using Zendesk and Zopim. You will need to be able to create, implement, and analyze the data Zendesk and Zopim. ... We will request an interview with you in order to talk about our plans for Zendesk and Zopim. If you are not an expert, please do not apply.
Skills: Zendesk