Zendesk Jobs

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Hourly - Intermediate ($$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
We are looking for help developing a custom widget/api/development for Zendesk to help our staff out of a continual issue with multiple contacts.
Skills: Zendesk API Development
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
Hi, I am looking for a Zendesk developer who can customize Zopim chat for us. List below; - When chat starts lookup customer details and auto create and auto pop the created ticket - Customize Zopim user interface so that zendesk view and chat shows on same tab Thanks, Simran ... List below; - When chat starts lookup customer details and auto create and auto pop the created ticket - Customize Zopim user interface so that zendesk view and chat shows on same tab Thanks, Simran
Skills: Zendesk Zopim
Fixed-Price - Expert ($$$) - Est. Budget: $250 - Posted
We have a Twilio number that we use with OpenVBX. We also have a Zendesk account. We do not want to have to upgrade our Zendesk to a Voice plan to get our Twilio integration. ... There should be a way to use the Twilio API and Zendesk API to make our SMS messages come into Zendesk as a new ticket and with the option to reply to the "From" phone number as an SMS. ... We have tried the tutorials on the web for the URL extension option here...https://www.twilio.com/blog/2011/09/customer-support-via-sms-with-zendesk.html Please start your bid with the term TwilioZen.
Skills: Zendesk OpenVBX PHP Twilio API
Hourly - Expert ($$$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
Looking for an expert in Zendesk insights / reporting / & set up. - Need advanced reporting built inside of Zendesk's "insights" tools ... - Need advanced reporting built inside of Zendesk's "insights" tools. - Need someone to adjust/revise/optimize our Zendesk set up - Possibly some adjustments to our help center layout / flow to improve usability. ... Background: We have transitioned all of our support to Zendesk, and want to ensure our reporting tells us what we need to know about the tickets we receive.
Skills: Zendesk Data Analytics
Fixed-Price - Expert ($$$) - Est. Budget: $80 - Posted
Hi, Zendesk is migrating from web portal to help centre and we too need to make the move. Currently for the new website, we do not have zendesk and would like to setup. ... Currently for the new website, we do not have zendesk and would like to setup. The emails will be shown as tickets from customerservice email and then any new email to customer will be forwarded to two other emails accounts. ... The emails will be shown as tickets from customerservice email and then any new email to customer will be forwarded to two other emails accounts. Responding to tickets via zendesk should be from either of the email accounts added above.
Skills: Zendesk CRM Email Technical Support
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Monitor live chat for potential and current customers Assist with setting up websites, transferring sites, domain names, etc... Monitor server bandwidth, individual customers' bandwidth etc... Make minor updates to hosting webiste, post on site's blog, facebook and twitter This is just a brief description of what will be required.
Skills: Zendesk chat support Customer support Email Technical Support
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
I need someone who is based in the UK - ideally the North West of England, to set up Zendesk for the company I work for, BODA SKINS. We would then need the individual to come in for half a day to do training for our customer care team.
Skills: Zendesk