Zendesk Jobs

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Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
The ideal customer support candidate will have experience working with ZenDesk, can manage and prioritize customer issues accordingly, has excellent follow-up skills, is kind, courteous, well spoken, and has excellent grammar skills.
Skills: Zendesk English English Grammar
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
We are seeking a Remote Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. You will need to handle email and telephone assistance to help our customers to use our product. This position is REMOTE, you will work from 9am to 2pm EST Time. You will need to use our own computer to connect on our support interface. We will provide you a VOIP phone. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services ​Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Knowledge of Google Drive and Help Desk software is a plus
Skills: Zendesk Customer service Customer support
Fixed-Price - Expert ($$$) - Est. Budget: $800 - Posted
We are looking for a Developer that is able to modify existing Zendesk (standard) templates to our needs. All screens have already been designed by us. ... Please only serious job offers from people that are already known to the ZenDesk templates.
Skills: Zendesk CSS HTML5 JavaScript
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
I'm looking for someone to set up our Shopify website to link seamlessly with Zendesk including the creation of custom forms by request type.
Skills: Zendesk Shopify
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Need help with setting up Business Rules and Triggers for our Zendesk account. What I need: - Show (teach) me how to properly setup business rules and triggers ... It is important for us to make sure our customer experience with our support is great. - Advise me if Zendesk is the best option for us. Or, may be we should switch to a different service (like freshdesk.com) ... - Develop a long term relationship, so all future Zendesk setup needs can be done by you. You need to have sufficient experience in using and setting up Zendesk.
Skills: Zendesk Freshdesk
Hourly - Entry Level ($) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
First of all I need some optimizations in our zendesk account. I would like to work with you via skype and screensharing. ... If I like working with you then I would assign more work to you in the future and you will become our Zendesk expert (We will do the knowledge space later this year)
Skills: Zendesk