Zendesk Jobs

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Hourly - Expert ($$$) - Est. Time: Less than 1 month, 30+ hrs/week - Posted
Looking for an experienced developer to build a custom theme for Zendesk. PSD will be provided.
Skills: Zendesk CSS3 HTML5
Fixed-Price - Intermediate ($$) - Est. Budget: $50 - Posted
Hi! We have a new Zendesk account and I need some help setting up some email addresses. We have four gmail Group emails which I need to get set up on Zendesk for Customer Support. ... We have four gmail Group emails which I need to get set up on Zendesk for Customer Support. We might need further help with other settings but I would like start with this.
Skills: Zendesk
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I have started a very niche product and it is doing well right now. Now that I have most everything up and running I want to take my hands off the wheel to focus on other projects. I am looking not just for a customer support or admin for my product and site but someone who specializes in promotion on social media and other marketing platforms to help my product spread. the site and product are here: www.audioaperemote.com
Skills: Zendesk Social Media Marketing Woocommerce
Fixed-Price - Intermediate ($$) - Est. Budget: $100 - Posted
We need to setup an enterprise multibrand Zendesk account complete with all best practice settings, and that features custom company email addresses. ... Competencies should include best practices for Zendesk vs Gmail, especially relating to whether custom Zendesk email addresses should be specific to Zendesk, or integrated via Gmail. ... Competencies should include best practices for Zendesk vs Gmail, especially relating to whether custom Zendesk email addresses should be specific to Zendesk, or integrated via Gmail. We're open to other suggestions and considerations.
Skills: Zendesk Google Apps
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We have a ZenDesk setup, that needs to be made right, with right categories, etc. We also have a team that needs to be monitored. ... We also have a team that needs to be monitored. We use the French version of Zendesk, so the person we want to hire needs to know French
Skills: Zendesk French
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need a help desk / support technician with general windows support experience. You must speak fluent english to perform this job. You must have the ablity to dial a US based phone number. Daily tasks will be responding to a help desk ticketing system for a US based customer. You must be able to respond in a timely manner and remote desktop onto customers system. All applicants will need to interview via telephone with me. This is an ongoing position. Roughly 10 hours per week. Must be available to work Monday - Friday 8:00 am until 5:00 pm Eastern Standard Time. (GMT -4)
  • Number of freelancers needed: 2
Skills: Zendesk Helpdesk System Administration Technical Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking for someone who can manage the customer support branch of my e-commerce business via ZenDesk. You will be performing basic customer support tasks such as responding to customer emails, order updates, general inquiries, etc.
Skills: Zendesk
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
As a Simple Phone Company support representative, you'll work on the front-lines of supporting and solving customer issues, disect and troubleshoot reports of trouble, and be a part of a growing team that always puts the customer first. You will be rewarded for fast thinking, self-motivation, organization, asking lot's of questions, and digging for answers. On top of everything, a knowledge of business operations will be helpful to better understand customer needs and growing relationships. At Simple Phone Company, you will be an impactful remote self-directed member of the family, challenged to support our powerful solutions. You will own a piece of the success we create together and be a contributor to changes we're making in the ways people and businesses communicate worldwide. We're adding teammates in part-time (20-30 hours) and (30-40 hours) to grow with us. This position is remote based, and successful teammates can be offered full-time employee status with benefits and more. // Skills & Requirements: Excellent written and verbal communications Intermediate understanding of computer networking Knowlege of network, data link, and transport layers Firewall Troubleshooting Personable skills Problem solving skills Outgoing, customer service focused personality An uncanny ability to sound like a smile // Responsibilities: You will answer customer calls and support tickets to troubleshoot and provide resolution to issues while educating customers on Simple Phone Co. service. You will support new and potential customers in setting up accounts. Assist in on-boarding projects for new customers. Adapt to a shift schedule that may include swing shifts, nights, early mornings, and weekends. // Bonus Points: Leadership experience Speak a different language General awesomeness Familiarity with VoIP and SIP CCNA, N+, or equivalent
  • Number of freelancers needed: 2
Skills: Zendesk SIP VOIP Administration