Zendesk Jobs

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Fixed-Price - Expert ($$$) - Est. Budget: $15 - Posted
Hi, I am seeking a strong Citrix Engineer to perform the following tasks: Maintain the Windows image management and deployment process using SCCM/MDT Maintain the Citrix XenDesktop and XenApp images using Citrix Machine Creation Services Patch all windows computers using SCCM Troubleshoot complex issues in a Windows/Citrix environment Respond to alerts when outages occur Ensure the environment is running smoothly by analyzing data from monitoring sources Report to management on current issues and roadblocks in the Windows/Citrix environment Write scripts when needed to solve problems Make recommendations to improve the environment Qualifications: Must have 5-7 years of experience Microsoft System Center Configuration Manger 2012 Citrix XenDesktop and XenApp 7.x with Machine Creation Services VMWare vCenter and ESXi 6.0 Microsoft Deployment Toolkit Active Directory and Domain Controllers Microsoft Group Policy Windows Server 2012R2 Windows PowerShell scripting Windows Registry Desired: Microsoft SQL Server Microsoft System Center Operations Manger 2012 Windows Firewall policies We will run 2 hours texting your performance before appoint for contract for 3 months
Skills: Zendesk Citrix NetScaler Citrix XenServer
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
Hello! We have set up our Zendesk help center and now need some one with CSS/HTML/JS skills who can customise our template to make it user friendlier, look more professional and reflect our brand better. ... To get a better understanding of what we want to achieve I attached a few pictures of a mock up. This is our help center now: https://nosco.zendesk.com/hc/en-us
Skills: Zendesk Bootstrap CSS HTML
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Responsibilities: · Care about our customers and offering them an exceptional, fun, happy customer experience · Providing prompt, efficient, detailed, customer-oriented service to Zendesk and Zopim Chat customers · Working with other customer support team members to ensure a consistent and high-quality level of support · Being a voice and an advocate for our customers when something doesn’t feel right · Acting as an advocate for our customer, reporting and acting on observed areas for improvement · Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience · Assuming responsibility for developing detailed knowledge about specific product lines and features · Making sure internal knowledge reference pages are updated Qualifications · Familiarity with Web Technologies and the Internet . ... Familiarity with Shopify · Experience working directly with customers to resolve issues · Proficiency in Google Apps, with an emphasis on Google Drive and Gmail · Proficiency in Zendesk and Zopim Chat · Ability to summarize technical customer issues into notes that are readable by other parties (you can paraphrase a complex issue while writing for comprehension)
Skills: Zendesk chat support Email Handling Google Apps
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
We're looking for a creative ZENDESK GURU, who can ensure that we're using our Zendeskto the fullest potential. ... We've been noticing workflow issues and could really rely on a guru with ZenDesk knowledge and history. We'd also like to really work to develop our forms properly and have a KICK ass Help Centre....eventually.
Skills: Zendesk Customer support Email Technical Support Helpdesk
Fixed-Price - Expert ($$$) - Est. Budget: $700 - Posted
Ademas tenes que garantizar que el tiempo promedio de respuesta sea menor a 24hs. La satisfaccion medida con Zendesk (https://www.zendesk.com/benchmark-your-support/) tiene que dar +92%. ... Experiencias Opcionales que Suman: * si usaste zendesk antes * si lideraste un equipo de soporte antes * si trabajas eficazmente en equipo * si estas acostumbrad@ a trabajar online Horarios de Trabajo y Modalidad de Contratación 4 Horas Diarias de L a V (flexitime) Tenes que estar en reuniones semanales si o si.
Skills: Zendesk Call Center Management chat support Customer service
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Our company is travel company.We need travel booking app similar hyper app.This is a big project so we need longterm freelancer.Our company has same business structure with hyper.Here is testing doc,if you dont want testing,please dont bid.We will share detailed with a right freelancer.
Skills: Zendesk Swift
Fixed Price Budget - Intermediate ($$) - $200 to $300 - Posted
Zendesk integration for eBay Hello thanks for reading my post. I want to start using Zendesk for eBay customer support. ... I set zendesk's support email for eBay's sender email but still I can not send email from zendesk to ebay customer. ... I do not want to use 3rd party software like "Channel Reply" . I want to integrate zendesk and eBay directly. I also want you to help us to initial setup, and optimization email, SNS in Zendesk << condition >> -NO use 3rd party software between zendesk and eBay -Navigate me with Skype or Teamviewer if its complicated setting.
Skills: Zendesk API Development