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Zendesk Jobs

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Hourly - Expert ($$$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Ability to navigate through multiple computer applications with speed and accuracy. Ability to work with customers to resolve inquiries. Provide troubleshooting assistance to customers Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals. Maintain a high level of world class customer service and professionalism to a wide range of customers. Recommend products or solutions that best suit the customer. Ability to read and interpret documents.
  • Number of freelancers needed: 23
Skills: Zendesk Administrative Support Call Handling chat support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I'm looking for someone who is very organized and detailed-oriented because you will be corresponding with many customers through online customer service platform inside of zendesk. Please put attentive when you respond. You will be answering emails, providing customers with links to book appointments and order new products, issuing refunds, and other customer service tasks.
  • Number of freelancers needed: 5
Skills: Zendesk Administrative Support chat support Customer service
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
We are looking with some who can help us setup Zendesk with stuff like SLA, Email Templates, etc. and prepare some training videos to help the support people.
Skills: Zendesk
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
I need to set up zendesk for an e-commerce company.
Skills: Zendesk
Hourly - Expert ($$$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Must be an expert in excel, powerpoint, and Zendesk with GoodData for reporting. Must be able to create and combine reporting from excel, Zendesk , and GoodData. ... Must be able to create and combine reporting from excel, Zendesk , and GoodData. Must be able to use Zendesk as an Admin user, not just as a customer service tool.
Skills: Zendesk GoodData Microsoft Excel Microsoft PowerPoint
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
We recently decided to implement Zendesk after trying some other ticketing products and after investigation, we believe that Zendesk is the right tool to use. ... We recently decided to implement Zendesk after trying some other ticketing products and after investigation, we believe that Zendesk is the right tool to use. Also​, to basic setup items we would also need the following: 1.
Skills: Zendesk Email Handling
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
Need someone who has a successful track record building out the more complex features in ZenDesk , and who also understands it from a users view as a Customer Service Agent. ... Design and goals are laid out. This will be a simple ZenDesk format, set up under the Legacy plan. Subdomain has already been purchased. ... We are not utilizing many of the extra tools inside ZenDesk at this time. There are a number of things we can do ourselves - such as setting up some automatons, macros, adding agents, dispositions, setting up some reports, etc.
Skills: Zendesk Customer support English Technical Support
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