Job description: You will be required to learn in fine detail our online event ticketing software and act as a primary contact for clients. The job includes: Setting up new accounts. Setting up new events. Training and support on the online ticketing system. Submitting bugs to engineering Support Systems you will be using: - Desk.com ( Similar to Zendesk ) - Live chat Required: Attention to detail; Impeccable written communication skills; Proficient with computers and technology. If you are asked for an interview, you will be asked to complete a 15 minute task to prove your competence with technology.