I need to have my website checked and outbound text messages sent to new leads 24 hours per day.
The website needs to be checked every 20 minutes until no more new leads are available. Your team will start the process by hitting a button on the website and sending a predefined text message via google hangouts. I will finalize the appointments.
***To clarify, each time the website is accessed, it will be for a very short period of time. To estimate, the average will be less than 5 minutes. So, despite being a task that happens 3 times per hour it can be done systematically and should only occupy about 15 minutes per hour. Working 15 minutes per hour for 24 hours per day, the total time working per week should not exceed 42 hours in total.***
A list of preset answers to common questions will be provided.
Leads who respond positively will be marked as a "favorite" in google hangouts and I will finalize the booking process.
Leads who respond negatively will be marked as "not interested" which will remove them from the cue.
Leads who do not respond after 3 days, will be sent to me via a daily summary. I will call these people on the phone. After 7 days from initial contact, all unresponsive leads will be marked as "not interested" which will remove them from the cue.
A group working in shifts is necessary to handle this project because the most important thing is consistency and it needs to be running 15 minutes per hour and 24 hours per day.