I am looking for a part-time assistant to handle administrative aspects of my business. I am an English Saddler offering saddle repair and maintenance services and new saddle sales. The assistant will handle the daily customer service, appointment setting, and routing.
You will respond via phone, email, or text to customer requests for appointments.
I use Constant Contact, Google Docs, Google Calendar, and Google Contacts. However, I've just switched to Apple, and my change to iCloud from Google.
The ideal assistant will have a professional but fun business persona, will be organized, a stickler for detail, and good with routing logistics.
When a customer contacts us, you will take all their contact information, the type of saddle service they would like, gather details about the saddle and the horse. You will offer them a day on the calendar when I will be in their area. You will follow up with a thank you email with instructions for what to expect during the appointment...