Chat Support Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
Skills: chat support Call Handling Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for Native Australian for e-Commerce shop customer support. The person will be supporting by phone only. We will also review the opportunity to support by email / chat for pre and after sales inquiries - technical support + sales support. We will review only freelancers who have and do currently other customer support online job. This is long term project
Skills: chat support Customer service Customer support Phone Support
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
I need someone for Chat / Phone support for our website which is an online e-learning training course. Candidate should be able to read and write in fluent English. Training for this position is fairly simple. Candidate will have to learn and understand the basic functions of the E-learning platform in-order to better assist the users. Please message me for more information
Skills: chat support Phone Support Technical Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need a few people to join our customer service team. This is a long term opportunity which will pay at $5 per hour plus a yearly raise. On the Job training lasts for 1 month which we'll pay for $3/hr 40hours per week to start. Once you pass the month's training, you will be bumped to $4/hr temporarily. Once certified to be someone who can service all companies' customer service needs, you will be bumped to the normal rate of $5/hr with 40 hours a week. The certification period could take less than 30 days, this would solely depend on how fast you learn. Requirements: Great communication skills, fluent in written and spoken English. Has at least 1 hour on UpWork. Has at least a core i3 or quad core pc with 4 gb of ram. Has DSL with atleast 3 mbps connetion, and a backup. Has no other working commitments. Willing to work on the Grave Yard shift, shifting schedules, weekends, and holidays. Having Business Fundrasing / Crowdfunding knowledge is a plus but not a requirement. Having a Commerce related course / work experience is a plus. Having some experience with site builders is a plus but not a requirement. How to apply (please follow these simple instructions, otherwise, your application will be ignored. 1. Please start your cover letter with Hi Brian, How do we make the potato fly? and then answer it to your best knowledge. 2. Create and attach a voice recording telling me about your self and why we should hire you in relevance to this job post. 3. Provide the link of your updated Resume/CV via Google docs. 4. Include your Skype ID, two personal phone numbers, and email address. I will start the interview process as early as Today. Once chosen, you will start working either on the first week of August. This contract is going to be through UpWork on a different client account. Thanks, Brian
Skills: chat support Call Handling Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We seek to employ the services of a small call center willing to provide us with dedicate staff able to run shifts to cover 247 services. We shall most prefer centers in Cebu but welcome bids from elsewhere. Agents must be educated to university level, speak fluent English and be willing to commit long term. We are only seeking call center centers looking to go into a long term contract with us.
Skills: chat support Customer service Customer support Email Etiquette
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We have an award winning sketching app for iPad and iPhone called Concepts: Smarter Sketching https://concepts.tophatch.com/ We are looking for someone to handle support issues in English (other languages would be great too). We have a manual, FAQ and videos that explain how to use our Concepts in detail. This job will use those resources to provide written answers to support requests. The team will be available to help if these do not provide answers. You will need an iPad in order to understand and reproduce user issues. We aim to handle support requests in 24 hrs. It is approximately 2 hrs of works per day once trained, we need someone who can answer requests 7 days per week. Ideally you would answer questions twice a day… e.g. an hour in the morning and an hour in the evening. But shorter periods every few hours would work too. We have a web-based dashboard that allows interaction with customers. So, you will need a good internet connection. Qualities and skills: High standard of written English Ability to empathize with customers who are frustrated or experiencing problems Interested in design or sketching
Skills: chat support Customer service Customer support Sketching
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are looking for someone who has outstanding english and an outstanding IT support background to support customers who are calling in with there sales/support needs also email/livechat/ticket support. This is a part time long term ongoing position. Our trading hours are Monday to Saturday 8:00am to 7:00pm Brisbane Australia time. We are possibly looking for 2 people to cover the hours needed. You must have a good internet connection that will handle clear VOIP calls, a good headset and be able to start next week.
Skills: chat support Administrative Support Appointment Setting Call Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hello, We need someone to answer the phone and be on live chat Monday-Friday, 11AM-4PM EST. You will answer calls for customer service regarding previous orders and will also take new orders over the phone. You will also answer customers' emails. Fluency and Prefect Grammar in English is REQUIRED Knowledge of the tattoo supply industry is HIGHLY RECOMMENDED Thanks
Skills: chat support Customer service Customer support Phone Support