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Customer Service Jobs

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Hourly - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
POSITION DESCRIPTION The Trust and Safety team is responsible for setting Udemy policies and maintaining the integrity of the marketplace. We work with users of the marketplace to set the policies of the marketplace, educate users on these policies, and investigate and resolve policy violations. As a Trust and Safety Agent, you will be on the front lines of Udemy’s community, and work with users to investigate and take action on policy violations, answer questions about our policies, and help resolve issues with our users. You will work closely with the full time team in San francisco to stay up-to-date on the nuances of managing policies at Udemy. KEY RESPONSIBILITIES Respond to ~10-20 new questions per day, while handling any reopened questions Be available for 2 one hour Skype calls per week Work 20 hours a week, with the ability to scale up to 40 hours a week if needed. We will start off with a 3 month contract and extend as needed Respond with a high level of empathy to inbound...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
************************************************** Please attach a voice recording as to why you have applied for this role, what your strengths are, and how you believe you can help our company. NOTE: Failure to attach a voice recording will result in an immediate rejection ************************************************** We need a couple of people (from the Philippines) to help with telemarketing and setting appointment setting for our IT company. You MUST sound GREAT on the phone and be a SWITCHED ON person. You MUST speak fluent English and have a NEUTRAL ACCENT. You MUST have a GOOD quality headset and a FAST internet connection. You MUST have a quiet room to work from. No dogs barking. No babies crying. No motorbikes or cars driving past. You MUST be RELIABLE!!! You MUST be able to work between 9am and 5pm AEST. Immediate Start for the right people. ************************************************** Please attach a voice recording as to why you...
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hey, are you the Olivia Pope of Executive Assistants (minus the drama...of course)? Well actually, I am looking for a cross between Olivia Pope (Scandal) and Donna (Suits). I need someone who will have my back at all times...become my go-to...my right hand… I think you get the picture. If you are looking for an awesome opportunity that's not only fun, challenging, and enjoyable, but also pays you more money the harder you work, then look no further. When you show up, be ready to work hard and be duly rewarded. This is not a show up and sit there kind of position. If you perform, I will notice it and you will be rewarded. What I want is to find the right person who takes ownership and a real interest in doing quality work. I know the success of our company is based on the success of our team members, and that's why I believe in creating a fun work process and rewarding those that deserve it. However, let me make one thing abundantly clear. Yes, we have fun, but when it...
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking for an outstanding personal assistant to help me manage my day to day tasks. - You must be comfortable with email communication, Google docs, and basic word processing skills. - You have excellent verbal communication skills, as you will be representing my company to vendors. - You have out of the box, creative thinking and can operate independently without a lot of direction. - You have previous VA experience. - Your job will include calendar management, appointment setting, web research, follow ups with contactors and vendors, basic book-keeping and invoice tracking, web and social media management account management (optional).
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for customer support representatives to join our team and help our customers with questions over email & live chat. We provide support in English, but are hoping to hire bilingual Spanish speakers. You must be fluent in English first and foremost, including strong grammar & spelling. Training is from 9am - 5pm PST, Monday - Friday. Once training is complete after about 3 months, your hours could change. If you're better suited to work during our night shift (10 PM - 6 AM PST) because of your time zone, please indicate that so we know for long-term planning. Requirements: - Have to be able to work at least 40 hours per week, and during the dictated hours (PST) - Must have strong English and Spanish written and spoken skills - Must be very reliable and dedicated to working with us - Strong internet connection - Strong typing skills - Experience with customer service and technical software questions - Must have Skype to communicate with our team Please note:...
Hourly - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
Looking for people to do consultative (sales) calls to people that have requested a call (warm leads only, no cold calling involved). Perfect English only, no accents at all. Your task is to: - qualify the lead (find out their current situation) - educate/provide value and direct them to the right solution(s) - close the sale // to ensure quality all calls will be recorded and to provide feedback for improvement, if any.