We are a Canadian community-minded web services company looking for a new technical staff.
*** SKILLS NEEDED = take lead during our Office 365 migration projects
This position is for a self-disciplined technical customer support representative.
There are 2 main components of this department:
a) TECHNICAL SKILLS: website assistance, helpdesk tickets, remote desktop, email support, and some domain support.
b) CUSTOMER SERVICE: this requires patience, self-management, professionalism and a desire to truly share the benefits of our product with others.
i) Availability between M-F 8-5pm MST. Preference will be given to associate who is living near/in the Mountain time zone (or at least used to working in this time zone)
ii) Superb English Communication Skills
iii) Proven successful history at a similar position
Superb English communication skills are essential to this position, please reply with a brief review of your applicable technical troubleshooting experience and I look forward to an interview via skype or phone.
MAIN FOCUS: We are in the process of transferring clients over to the Office365 platform, therefore we are looking for someone with a proven understanding, certification, and experience with Office 365 integration/migration/administration.
1) Microsoft Certified Professional
2) Microsoft Certified Solutions Associate: Office 365