Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Editing of financial statements and client documents Construct and develop PowerPoint presentations for prospective clients, conferences and webinars Draft, edit and update client proposals Document management: scan and maintain client database Maintain staff schedule and directory Collation and binding of client materials. Maintain and coordinate schedules including meetings, travel arrangements, special events Compile and monitor correspondence, memos and prioritize critical information Prepare internal and external correspondence Answering telephones, responding to routine client requests and directing calls appropriately Assisting with various other administrative assignments as they arise including mailings, faxing, filing, copying and calendar management Assist with special projects on an as needed basis.
  • Number of freelancers needed: 99
Skills: Customer service Administrative Support Data Entry Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for a precise worker, who can type orders from shopify store into eBay, it’s more like copy paste very easy job. Basically fulfilling orders. Also putting in tracking number and answering customers on Facebook and via email. It should take 2-4 Hours per day at first. having 2 computer screens would be a good choice.
Skills: Customer service English Spelling Shopify Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
IMPORTANT: This type of position requires someone that is self-sufficient. Due to the nature of being “remote”, support for issues will not be readily available and will require the person to be responsible for self-management, self-leaning the required systems and organization of their time. There will be video tutorials and written documents available for review. We are looking for two people to start June 1, 2016. One with a language pair of English and Spanish and the other English and French. This will be an “on-call” type role paid hourly. The duties as a virtual customer service representative would be to respond to emails, website chat window, and phone calls in response to sales inquiries for business financial service related requests. The persons will need to know basic business financial language to assist applicants with their applications. The persons will need to know Program details on IMMFinancial.com. There is the strong potential for the positions to evolve into full-time roles. Where phone calls are needed to be made / received, you will be set up with a Skype account to do so and all calls are to be logged in a CRM which will be provided to you. You must have a CSR background and reliable internet access. When applying, please indicate your language pair and availability. The position will not start for some weeks yet as we are translating the main website https://immfinancial.com to the other languages currently and hope to have them launched by the end of May 2016 but we want to have persons in place to respond to inquiries as needed. If you are interested, please indicate your desire and provide references that will validate your CSR and Financial Sales background. A Skype interview will be done as well as a brief written application will be provided to individuals being considered for the positions.
  • Number of freelancers needed: 2
Skills: Customer service CRM Email Handling English
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Looking for a small team that can work as one admin support assistant. *Must already be working in a team of at least 3 individuals* *Must be able to complete targeted tasks within a 24-hour window* (some tasks are time related, most are not) Your team's work week would be between Monday-Sat(PST), initial tasks should take 2-4 hours a day. The first two weeks will be a trial period to fine tune the work flow between us. Eventually, we are looking for a team that could manage our customer service email account Monday-Saturday for 6 hours a day. Your team would be responsible for the following: Data Entry of new orders,updates into our CRM software Sending targeted emails daily,weekly using assigned email templates Managing Data based on our workflow process in gmail *No Phone Calls Required for this position*
Skills: Customer service CRM Email Etiquette Virtual Assistant
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
1* Prepares source data for computer entry by compiling and sorting information; establishing entry priorities. 2* Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution. 3* Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format. 4* Maintains data entry requirements by following data program techniques and procedures. 5* Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data. 6* Tests customer and account system changes and upgrades by inputting new data; reviewing output. 7* Secures information by completing data base backups. 8* Maintains operations by following policies and procedures; reporting needed changes. 9* Maintains customer confidence and protects operations by keeping information confidential. 10* Contributes to team effort by accomplishing related results as needed.
  • Number of freelancers needed: 20
Skills: Customer service Accounting Bookkeeping Receptionist Skills
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
DUTIES & RESPONSIBILITY:Tracks data and source documents.Prepares and sorts source documents, and identifies and interprets data to be entered.Compiles, sorts and verifies data for accuracy.Contacts responsible parties or clients from other organisation to resolve moderately complex questions, inconsistencies, or missing data. Also perform Records keeping, keyboarding/data entry and performing a variety of other office tasks account balancing, invoicing recording,proper data analysis of sales records and recording pay slips into accounting database all these will be done through the use of the accounting Software, such as faxing or emailing confidently and positive attitude online from home.
  • Number of freelancers needed: 90
Skills: Customer service Data Entry
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are a Canadian community-minded web services company looking for a new technical staff. *** SKILLS NEEDED = take lead during our Office 365 migration projects This position is for a self-disciplined technical customer support representative. There are 2 main components of this department: a) TECHNICAL SKILLS: website assistance, helpdesk tickets, remote desktop, email support, and some domain support. b) CUSTOMER SERVICE: this requires patience, self-management, professionalism and a desire to truly share the benefits of our product with others. Requirements: i) Availability between M-F 8-5pm MST. Preference will be given to associate who is living near/in the Mountain time zone (or at least used to working in this time zone) ii) Superb English Communication Skills iii) Proven successful history at a similar position Superb English communication skills are essential to this position, please reply with a brief review of your applicable technical troubleshooting experience and I look forward to an interview via skype or phone. --- MAIN FOCUS: We are in the process of transferring clients over to the Office365 platform, therefore we are looking for someone with a proven understanding, certification, and experience with Office 365 integration/migration/administration. CERTIFICATION REQUIRED: 1) Microsoft Certified Professional 2) Microsoft Certified Solutions Associate: Office 365
Skills: Customer service Custom CMS Email Etiquette Email Technical Support
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
We are seeking a Receptionist/Office Assistant with outstanding client service skills on a multi-line telephone system. This person will be the first contact for prospective clients of our law firm and will be responsible for taking detailed messages. A professional and positive demeanor is a MUST. Additional responsibilities include maintaining client files, filing, copying, faxing, and related administrative duties. Ideal candidate will be self-motivated, meticulous and possess strong organizational skills. Proficiency in Microsoft Word is required.
  • Number of freelancers needed: 50
Skills: Customer service Administrative Support Data Entry Sales
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
Join our team as agent of customer service at seller central in amazon. -Answer customer reviews and follow up communication -provide customer support help (phone and email) -lead research and contact bloggers for potential deals we're looking for a long term work and have you an integral part of our business growth
Skills: Customer service Analytics Customer support Research
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
1* Prepares source data for computer entry by compiling and sorting information; establishing entry priorities. 2* Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution. 3* Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format. 4* Maintains data entry requirements by following data program techniques and procedures. 5* Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data. 6* Tests customer and account system changes and upgrades by inputting new data; reviewing output. 7* Secures information by completing data base backups. 8* Maintains operations by following policies and procedures; reporting needed changes. 9* Maintains customer confidence and protects operations by keeping information confidential. 10* Contributes to team effort by accomplishing related results as needed.
  • Number of freelancers needed: 20
Skills: Customer service Accounting Bookkeeping Receptionist Skills