Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback
Skills: Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Social media support Administration support (Sorry, had no additional field) Please note: *Initially 5-10hrs p/wk If freelancer is highly satisfactory this opportunity has the potential to be 20-30+ hrs per/wk in future, open to pay negotiation and compensated greatly when time comes. also has the potential to be long term if needs are met.​ - marketing and management - Content creation/ writing - Building FB groups and pages - FB ads - Scheduling - Task management - Calendar management - Appointment setting - Email management - Transcribing via phone or skype or live stream​ - Exceptional English - Friendly - Some intuitive direction - Communicate over FB Messenger mostly by voice messages - Ability to collaborate with other contractors/freelancers - Examples graphic designer/branding consultants etc for one off projects - Microsoft Excel and word intermediate to advanced experience
Skills: Customer service Administrative Support Appointment Setting Blog Writing
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Hi, we are looking for a part-time Customer Service Assistant for an online 'Mother and Baby' goods business. SKILLS REQUIRED: - Effective communication skills - Attention to detail and accuracy - Reliability (can respond promptly to customer inquiries) - Experience with Facebook and Instagram - Customer support experience (preferably but not mandatory) Preferably female. We are really looking for the right candidate who we can work part-time (7 days a week) with over the long term, and the successful applicant can look forward to joining a fun team and a great project with lots of opportunity going forward. Thanks, Vanessa
Skills: Customer service Administrative Support Customer support Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are in the process of starting a new North American office of a leading brand and need the services of a smart, warm and committed Personal Assistant. We need someone very fluent in both written and spoken English and able to work both independently and in a group. Must have a super quiet work location and be able to work Eastern Standard Time. This role requires occasional business trips so it is important that the candidate be able and willing to make such trips that last up to a week at a time. This is a long term opportunity with room for growth. Please do not apply if you seek short term opportunity.
Skills: Customer service Administrative Support Email Handling English
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We have a Ice Cream Shop that has grown in popularity. Our Catering sales have picked up and We need help calling companies to inform them of our corporate catering packages as well as Event planners of our Ice cream and cookie catering options . We have a list of majority of companies we would like to target, just need help putting together the plan of attack and making calls to get the word out to the correct person in those companies that would make a decision to use us for an event or not. Should be a fun job for the right person. We have the CRM systems and data already could just use help executing what we have created.
Skills: Customer service Cold calling Lead generation Microsoft Excel
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a full time to join our growing team who: 1. Is available for 8 hours per day. Is able to handle constant calls and retain customers at a level of over 80% 2. Must be able to multi-task and notate important information 3. Has worked in a customer service setting or a similar customer-satisfaction job. 4. Has a solid command of the English language. 5. Must have a computer and a quiet working environment. 6. Internet wire connection of 2mb or more. (No wireless or a Data card can be used) You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at 7. Headset: This is to ensure proper phone behavior and call quality. 8. Must be able to work Australian Eastern Standard time from 10am - 5pm Candidates who have had experience from the following companies are preferred: JustFab Group - Fabletics, Shoe Dazzle, Just Fab, F2 The Honest Company Adore Me How to apply To apply, please respond with the following: 1. Your customer service experience and why you have excelled in past roles 2. Your speed test from 3. We are an e-Commerce fashion company based in Australia that deals with fast fashion and your core responsibility is to make sure that our customers are retained in our subscription program. 4. Please attach your Skype ID when proposing thanks.
Skills: Customer service Administrative Support Call Handling Customer support
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Sitel Work Solutions, is a virtual employee-based team supporting global fortune 500 companies in the insurance, retail (clothing, toy) travel & leisure, sport and telecommuting industries, just to name a few. Sitel believes that great customer experiences are powered by people who love what they do and were they work. Our culture is one that invests in the growth and development of our human capital. Responsibilities; • Prepare and sort documents / data sheets for the purpose of data entry • Establish entry priorities by maintaining understanding of what data needs to be entered first • Enter customer or employee data into prescribed database software • Check to make sure that accurate data has been entered into the database • Follow data program techniques and procedures to maintain data entry requirements • Verify entered data by reviewing, correcting, changing or deleting entered information • Secure entered information by creating data backups on a periodic basis • Confer with supervisor regarding incomplete information • Delete unnecessary files that may be bogging down the database • Check completed work for accuracy and make any required changes immediately • Perform document scanning work and link all scams with appropriate entries • Create and maintain logbooks of entered and changed data Respond to information access and retrieval requests from authorized members • Check source documents against entered data to ensure data integrity at every stage • Assist in developing and maintaining improved records within the database system • Produce automated data entry and integration reports when requested • Generate statistical reports based on maintained data on a periodic basis • Test new database systems by performing mock data entry tasks
Skills: Customer service Administrative Support Data Entry Microsoft Excel
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
This position is Monday-Friday, 8 a.m. until 5 p.m. The job responsibilities include, but are not limited to, answering phones, helping customers with product research, placing customer orders, shipping/receiving customer orders, and other miscellaneous tasks assigned by management. The ideal candidate would be someone who has a positive attitude, is self motivated, and can listen and follow directions. If this sounds like you respond
Skills: Customer service Administrative Support Customer support Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Please read the job post and follow its instructions carefully. Canned proposals and applications with missing information required will be ignored. We need a few people to join our customer support team. No sales, no appointment setting or lead generation required. All inbound calls chats and emails. This is a long term opportunity which will pay at $4 - $5 per hour full time plus a yearly raise. with Sats and Suns day offs. Paid on the job training lasts for 1 month which we'd compensate for $3/hr 40 hours per week to start. Once you pass the month's training, you will be bumped to $4/hr full time 40 hours. Once certified to be someone who can service all our companies' customer support needs, you will be bumped to the normal rate of $5/hr with 40 hours a week. The certification period could take less than 30 days, this would solely depend on how fast you learn. Job Requirements: Great communication skills. Fluency in written and spoken American English. Has at least 1 hour billed on UpWork. Has atleast a core i3 pc with 4 gb of ram. Has DSL with atleast 3 mbps connetion, and a backup internet connection. Has no other working commitments. Willing to work on the EST/PST office hours shifts, shifting schedules, US and Philippine holidays. Willing to learn new things and acquire new skills. Having Business Fundrasing/Crowdfunding knowledge is a plus. (e.g. kickstarter, indigogo, fundable, etc) Having a Commerce related course/ work experience is a plus. (Management, Accounting, etc) Having site builder experience is a plus. (e.g. wix, wordpress, launchrock, etc.) How to apply (these are the requirements for your application): * Please start your cover letter with: Hi Brian, How do we make the potato fly? and then answer it to your best knowledge. * Create and attach a voice recording telling me about your self and why we should hire you in relevance to this job post. * Provide the link of your updated Resume/CV via Google docs. * Include your Skype ID. * Include your email address. * Include two personal phone numbers. I will start the interview process as early as tomorrow September 28, 2016 and will pool candidates for a final interview with one of our Founders by the first and/or second week of October. Once chosen, you will start working either on October 10 or later on the same week. Thanks, Brian
Skills: Customer service Call Handling chat support Customer support
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
I run a marketing agency i Australia, and require someone with exceptional english skills & sales skills to build leads for my business. We provide everything from website development, seo, graphic design, through to marketing strategy and coaching.
Skills: Customer service Lead generation Sales