Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I'm looking for an experienced and dedicated staff that will serve as both office assistant and sales/customer relations/support manager. This is for an incorporation business that offers a variety of business services. Please check our website and services first at www.ezincorporate.com Your primary duty will be to 1. handle all incoming calls, answer questions, and sell our services 2. call clients back to ask for additional information (we fill out legal business forms for clients) 3. respond to emails, handle live chat, update customers about their order 4. call IRS on our behalf to obtain tax ID's for clients (will be trained on this) 5. call government agencies for basic questions. 6. call leads and sell the customer. we have many people who fill out forms but didn't submit payment. they have clearly indicated interest 7. walk people through forms on the phone or collect payment over the phone 8. cold call list of potential clients and sell them incorporation services or book appointment for a senior manager to sell later I can train and educate you on our services but you need to have GREAT people skills, VERY GOOD english skills with little or no accent, and a personality that sells well (this I cannot teach easily) This will start at part time and will develop into a full time position based on how you do. Pay is flexible and there is a lot of growth potential based on performance. the hours may not be 100% consistent in the beginning, depends on daily workload and client volume
Skills: Customer service Cold calling English Sales
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Customer Service Assistant A fast growing company is currently searching for an assistant in our Customer Service Department. This position is entry level and is a great opportunity to gain experience in the office setting. Major Duties/Responsibilities: Answering Phones Assisting customers with order status and tracking. Entering Orders Various Data Entry Processing Credit Card Payments Mailing Invoices Filing Orders Answering incoming email web inquiries Daily checking of client voice mail. General office assignments as needed. Qualifications/Experience MS Office proficient (I.e. Excel & Word) Knowledge of QuickBooks & Netsuite a plus but not necessary. General computer experience.
Skills: Customer service Administrative Support Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Carma est une société de location de voitures en libre-service à Paris. Nous recherchons une personne pour : - échanger par e-mail avec le client, notamment pour convenir de l'heure de location - assurer l'accueil du client par téléphone : ouvrir les portes du parking souterrain, guider le client jusqu'à l'emplacement de la voiture, répondre à ses questions. Trois choses sont nécessaires : - une parfaite bonne maîtrise du français, sans accent - une bonne connexion internet, avec Skype - une bonne disponibilité : si le client souhaite louer la voiture un dimanche à 17h il faudra être disponible à cette heure pour répondre à son premier appel téléphonique. Pour cela, je préfère des freelancers capables de s'organiser en petite équipe. Au début le volume d'heures sera très faible (1h/semaine). Il augmentera progressivement au fil des mois pour atteindre un mi-temps. Je vous propose d'un premier entretien par Skype pour que je vous détaille le travail à réaliser.
Skills: Customer service Email Handling Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our companyis in need of administrative assistant capable of handling many tasks dealing with contracts, purchase orders, insurance, customer service, data entry and basic accounting knowledge. Quickbooks experience and/or training preferred and a plus. Our extensive and continued growth is requiring us to consider hiring someone who can take over most of our expense data entry, along with contract and purchase order assignment.
Skills: Customer service Administrative Support Data Entry Microsoft Excel
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
I am looking to hire someone on a Part time basis 20 - 30 Hours Per Week. $80 per Week I am looking for someone who can handle large call volumes. Major percentage of the calls are Spanish so I need someone who is fluent in Spanish. Receiving and making calls. You will function as Personal Assistant, logging information into the customer Management System, Follow up with Prospects Clients, Report Daily Number of Calls, Emails, Online Chats Etc. The job applicant must know how to professionally take a call, handle clients by explaining basic information, and setting clients up for office appointments. (Scripts will be provided) You will be assisting a Very Busy person, your tasks is to make sure that Calendar, Schedules, Appointments are confirmed and attend to daily, Calls are answered and logged into a Customer Management System accordingly and follow up tasks are set up properly. You will need a fast Computer and High Speed internet with Skype and Headset. Professional Phone Etiquette. Preferably someone who speaks fluent Spanish and Good English. Offer: Must be Female. Fluent in English & Spanish. Phone Calls and Appointment Setting Up. Hola Gabriela, espero te encuentres bien. Mi Nombre es Beatriz y tenemos una compañia de Consultoria de Negocios y ayuda al inmigrante en California. 95% de nuestros clientes hablan español, y necesitamos ayuda con el flujo de llamadas, ingresar datos a un systema en Linea, hacer reservaciones de citas, mandar correos electronicos, interactuar con clientes, procesar documentos, cartas, comunicarte con el Manejador diario, editar documentos en español, entre otros. Dejame saber si estas disponible entre los Horarios de 9:00 - 4:00pm Tambien se te pondria a prueba a $3.00 por hora por las primeras 4 Semanas, si funciona podriamos hablar de un incremento por hora o salario fijo. Y tambien bonuses dependiendo de tu desempeño. Weekly Limit: 30 hours / week
Skills: Customer service Appointment Setting Call Handling Cold calling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Customer Service Representative. We are looking for someone with fantastic communication, interpersonal, and organizational skills. As a Customer Service Administrator, your responsibilities will include: • Order processing and order entry, checking product inventory, and working with others to ensure customer expectations are being met. • Helping to organize and maintain our filing system • Working to maintain all schedules and deadlines • Communicating with clients and sales representatives daily to ensure orders are being completed according to schedule, client deadlines and specifications
Skills: Customer service Microsoft Word Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Dear Applicants, We are looking for workers experienced in Real Estate work, to work on our projects. As a company, we offer payment on time, long term contracts and professional environment to work and grow. REQUIREMENTS: SKILLS: Must have administrative work experience. Must be tech savvy and smart. Must have skills in administrative work. Must have experience working for a Real Estate agent or company. SCHEDULE: Full time and part time projects available during EST day hours. EQUIPMENT: Working computer, good internet connection and headphone with mic. Pay: Depends on your experience, location and skills. You will go through a recruitment process with our HR team and background checking process with our legal team. We offer long term projects and potential for growth for the right individual.
Skills: Customer service Accounting Administrative Support Appointment Setting
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
IT & Software company seeking an excellent parttime tech savy PA/VA to do general administration duties on behalf of the Director. - First and foremost help establish a good working routine between you and the Director. - Ensure each week goals and not only created but fulfilled. - This takes an extremely well organized person and someone that can organize others. - Company operates in GMT - Voicemails will be left with instructions - Experienced person most desirable that can help bring their experience to the company. General Info As a problem solver, you will be involved in the management of IT & Software company’s clients, projects and support. Strong communication skills are a must for customer support, creating and updating presentations and documents and editing, branding and posting blogs and videos etc. As a trusted and reliable member of the team you will be tasked with ad hoc PA-style duties, including diary management. You are not always going to have direction and have someone to ‘manage’ you, so It is essential that you are self-motivated and have lots of initiative with a ‘can do’ approach. The ideal PA would be someone who is happy with a role that changes every day and being part of a business which is expanding. You will also be someone who is confident to manage any problems, come up with ideas and solutions, whilst also working for someone who doesn’t always have time to fully explain each requirement, but looks forward to being maximize the effective times that is dedicated to helping you understand your duties and role. - Wordpress site maintenance and updates - Office 365 basic level administration - Diary management of the Director The right person will have no problem excelling in this position if your; • Organised • Proactive in terms of both activity and communication • An excellent communicator, written and verbal • A problem solver, bringing solutions rather than problems • Giving customers the support they need • Being a trusted and reliable member of the team • Having outstanding attention to detail
Skills: Customer service Blog Development Blog Writing Customer support