Customer Support Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Les Bijouteries an online fashion boutique is seeking candidates’ for their online chat/customer service/sales team. Candidates must have a proven track record in online chat in the retail industry preferably garments and apparels. We do business internationally however most our visitors and customer base is located in the United States, it is imperative that the candidate has a full mastery of the English, speaking, written and written, bilingual is a plus. Our online team will be responsible for creating a personal while highly professional experience for our customers. Our online Chat/Customer Service Sales team will be responsible for answering customer inquires as well as offering the customer information regarding store policies or website tools and our daily sale, discounts and or giveaways offering value to our brand and the customer experience. The candidate must also have a knack of online soft sales and upselling driving revenue while still maintaining a comfortable feel for the website visitor. The experience that we look to create is that of one entering a brick and mortar store. It is important that candidate is friendly yet professional, works well under pressure and is comfortable working within a fast paced environment. Must be flexible with work hours, initially you will be required to work as a need bases during our marketing campaigns in order for us to monitor skill, professionalism and the ability to drive revenue, hours will increase accordingly. Along with their hourly rate candidates will be rewarded and compensated with additional incentives with store discounts and free merchandise based on performance, this is prefect opportunity for a driven fashionista or someone who loves the fashion industry. Please review our online store at www.lesbijouteries.com before applying to this position.
  • Number of freelancers needed: 2
Skills: Customer support Customer Information Control System (CICS) Communications Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hours: Monday- Friday 3PM-11PM ET Boston, USA time, 2hrs Sundays (timing flexible). CustomMade.com is seeking dedicated individuals looking for full time work, in our support department. The position offers a maximum of 40 hours a week*. You must possess a comprehensive understanding of the English language, and display excellent skills in responding to emails and live chats with users. The ideal candidates will possess a positive attitude, and be able to develop rapport with our Makers and Customers. *Long-term engagements for the right applicants. About CustomMade: CustomMade is an online marketplace that connects customers with independent artisans who produce custom-designed furniture, jewelry, home décor, and other personalized items. About the Job: Each day, In short, your duties will include - Replying to live chats from both Makers and Customers. - Encouraging and assisting Customers in posting projects and connecting with Makers. - Replying to inbound emails via ZenDesk. - Troubleshooting technical support issues for both Makers and Customers. - Identifying problems and escalating issues as needed. Application Requirements: Skills and Services • Comprehensive understanding of the English language • Emailing with an American dialect • EXPERIENCE WITH ZENDESK IS A HUGE PLUS! • If you see this, please include your favorite food at the top of your application • Can easily understand and follow instructions • Pays special attention to detail • Able to work U.S. hours • Must be available to work at least 40 hours per week • Have a fast and reliable Internet connection • A great attitude and personality! Additionally: • The applicant must have access to Google Authenticator • Provide a 1-paragraph answer to the following question- If you could pick any superhero power to have (invisibility, strength, time travel, etc.) what would you choose, and why? • Provide a 1 paragraph answer to the following question- In your opinion, what is “good” customer service? • What hours can you work? Thank you! -- All information needed to answer screening questions can be found in our help section here: http://help.custommade.com. The purpose of these questions is to understand your writing style for emails.
Skills: Customer support chat support Customer service Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Philippines only! Hi! I am looking for 3 hardworking Female customer service representative. Rate: $4 - $5 per hour excluding Upwork fee Hours of operation: 7AM to 7PM PST Schedule of work: 9 hours, 5 days a week Task: * Inbound and Outbound Calls *Processing Order over the phone *Chats *Handling/Answering email concerns ex. (Returns, Exchange, General product info) Skills: *Can handle pressure *Can multi-task *Fast learner *At least 1 year BPO experience For Interested applicants kindly add this person on skype: micah.quiambao and send the following: *Resume *Voice recording: Brief introduction about yourself at least 2 minutes *Print screen of your computer specs *Result link of your internet speed at www.speedtest.net *USB headset brand Looking forward to speaking with you! Philippines only.
Skills: Customer support Call Handling Customer service Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Real estate company seeks an experienced telesales agent to follow up with warm leads & take inbound calls from potential buyers. • Must be available to work 10-40 hours per week, ranging from 10am to 7pm (US Mountain time) 7 days a week. • Excellent command of conversational English with an Americanized accent. • Must be comfortable talking to people WITHOUT a script (training will be provided). • Sales background: Understands how to build rapport, overcome objections and close sales. • Must have a good working computer and headset, plus a fast, reliable internet connection. • Great phone personality. • Basic data entry skills. • Must learn quickly. • Proficient with Google Drive, Google Sheets & Google Docs. • Base pay, plus commission.
  • Number of freelancers needed: 10
Skills: Customer support Customer service Data Entry English
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Responsibilities: • Responds to requests and calls from customers related to client specific programs and products • Identifies and responds to customer's needs based on designated procedures of account/client • Makes attempts to resolve issues and deescalate issues of irate or dissatisfied clients • Escalates calls to supervisor when necessary and appropriate • Responds to requests for assistance while on-rent, including extensions, directions, vendor calls, processing of credit card authorizations • Tracks call related information of each call received for auditing and reporting purposes • Provides feedback reports on call issues related to downtime and/or training issues • Escalates calls to supervisor when necessary and appropriate
  • Number of freelancers needed: 34
Skills: Customer support Call Handling Customer service Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Reroute calls to appropriate people. Answer inquiries about company. Insert bills in envelopes and mail. Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers. Retrieve files for personnel. Take and deliver messages. Sort and distribute incoming mail.
Skills: Customer support Administrative Support Data Entry Payroll Processing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Established 20-year old window contracting business is in need of an accounting assistant. Duties will include, but are not limited to: Accounts payable Accounts receivable Customer service Data entry Qualified candidate will possess the following skills: Minimum of 1 year prior experience Type at least 35 wpm Prior Quickbooks experience Microsoft Office proficiency Good verbal and written communication skills We are looking for a long-term team player. We offer benefits package after 60 day trial period. Please email your resume for consideration.
Skills: Customer support Accounting Accounts Payable Management Accounts Receivable Management
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Due to our continuing growth we are currently looking for motivated individuals to join our team. Multiple full time positions available which may include weekends. The primary responsibilities include: Setting inspection appointments on behalf of insurance companies and handling inbound and outbound calls with strong customer service skills. Problem solving skills, attention to detail and ability to multi-task in a fast paced work environment are a must. This is not a commission or sales position. *Multiple shifts available* o Preferred to have a minimum of 12 months customer service/office experience. o Be able to speak and read English clearly, professionally and fluently. o Be able to type a minimum of 40-50 words per minute. o Bilingual a plus o Must be able to work independently o Ability to effectively work within established contractual turnaround times required o Starting pay D.O.E. o Must be able to pass background check
Skills: Customer support Administrative Support Customer service Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Tasks: Business: - Zendesk - Digital Access Pass - Clickbank - Active Campaign - Research - Following processes Personal: -Flights -Accommodation -Rent -Ordering Products Requirements: - Log on daily - Respond within 12 hours - No "Power outages", "Barking Dogs", "Screaming Children", "Internet Dropouts", "Sick days", "Children's Birthdays" - Literally zero excuses ever why work can't be done. Write "FORREST GUMP" on 1st line of your application to increase your chances.
Skills: Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking to hire Outbound Sales Representatives. Potential candidates must: 1. be available to work full time (10:00 am - 7:00 pm EST). Must be willing to work extra hours/days if needed. 2. have previous work experiences in Sales and Outbound Calling. 3. have excellent English communication skill. 4. have a fast, stable and reliable internet connection. 5. have a good working pc/laptop and headset. 6. have a work station conducive for making calls. Base pay + commission Weekly payout New hires will start right away. APPLY NOW!!!
  • Number of freelancers needed: 15
Skills: Customer support Appointment Setting BPO Call Center Call Handling