i need a technical support rep to handle remote support and maintenance of IT systems and documentation. Looking for someone with some entry to mid level experience, and available during USA Eastern Time and sometimes outside of coverage hours. Hours will be flexible. Full Time and Part Time availability. Knowledge of Connectwise ticketing system is a Plus! Microsoft, VMware, Servers, Firewalls, Antivirus, Backups, will be some knowledge that will be needed, and will be trained for. Also need availability to do phone support, and work on tickets on issues.