You've landed at the right place. oDesk is now Upwork. Learn about the new platform.

Email Handling Jobs

799 were found based on your criteria {{ paging.total | number:0 }} were found based on your criteria

show all
  • Hourly ({{ jobTypeController.getFacetCount("hourly") | number:0}})
  • Fixed Price ({{ jobTypeController.getFacetCount("fixed") | number:0}})
show all
only
only
only
show all
only
only
only
only
only
show all
only
only
only
Looking for the Team App?
Download the New Upwork Team App
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We're looking for a VA to join our team and grow with our business. Hours - 1-4 hours per day. This will increase as you learn more about the business and take on more responsibility. - Start time: 9am AST (Australian Standard Time) Mon - Fri Skills Required: - Excellent English reading and writing - Ability to clearly follow instructions - Initiative and problem solving skills - Attention to detail - Excellent communication skills Work Description Process customer orders - Sending order information to warehouses - Creating pre-paid shipping notes with online postage portal - Send tracking information to customers Respond to customer service enquiries using ZenDesk - Follow a system to determine relevant email template to use - Use initiative and problem solving when no relevant template for enquiry - Ask questions with suggested solutions when unsure - Friendly customer-focused approach to all enquiries Manage Product Content System (adding new products to woocommerce stores) - Create CSV with required information - Communicate with other staff to gather information for CSV - Rename image file names - Upload images and CSV to woocommerce store Update supplier inventory - Reading spreadsheets to identify out of stock items - Managing stock on woocommerce stores Required Experience/ Skills - Wordpress (preferably Woocomerce but not essential) - Customer support (preferably Zen Desk but not essential) - Gmail and Google Docs When applying for this job, please start your cover letter by telling us your favourite colour. Then go on to provide relevant experience that makes you a good fit for this job.
Skills: Email Handling Administrative Support Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
This is for a full time job EST Time. We need someone with the following qualifications: *Must be residing in Philippines * Knowledgeable in Quick books online * Knows ADP (payroll) * A person with attention to detail * Willing to be trained * Since he/she will be a secretary/acountant to the CEO - must have impeccable Verbal English skills * 8 hours work (EST TIME) Home based * Individual freelancer * Must have a proper reliable and stable internet connection * Must have a working laptop or desktop * Must know MS office Applications (Word, Excel, Powerpoint etc.) * Good English Writing skills - that can make letters for the CEO * Does not have any other jobs
Skills: Email Handling Account Management Administrative Support Creative writing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
- Review and production of property leases and rental contracts for customers - Return of security deposits to customers (performing calculations for deductions) - Coordination of repairs and cleanings as needed - Posting ads on various short term rental websites such as Craig's List, VRBO, Airbnb.com, flipkey. - Keeping prices and ads current for short term and long term rentals on about 10 different websites - Responding to customer inquiries for rental bookings - Providing email customer support for questions or requests - Personal assistant tasks such as doctor's appointments, researching service providers, and adding events to a calendar
  • Number of freelancers needed: 2
Skills: Email Handling Administrative Support Internet research Lead generation
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Must have an good WooCommerce experience and be willing to learn the ins and outs of our new plugin. Must be available to stay on board for at least 6 months. Hours per week will vary from 2-5. Ideally be able to respond to support tickets within 24 hours. Good english required. Technical knowledge will be helpful.
Skills: Email Handling Customer support Technical Support Woocommerce
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
**************** BEFORE YOU READ FURTHER: - Starting pay is $4.44 to $7.78 per hour, depending on experience and IT certifications. Bids above this will be rejected automatically. - No part time - You will be required to complete about 90 minutes of skills assessments after your first interview, if we move forward - Passion and love for customers and technology are more important than experience and knowledge - Your English must be impeccable. Accents are OK, as long as they do not impair the ability of a customer to understand you. **************** You need to: - Love technology - Love people and helping others - Be detail oriented - Be able to think critically about a problem - Have no fear when facing new problems - Be a great team player - Have a sense of accountability and responsibility for your work - Be interested in a long-term relationship with us What you'll do: - Help maintain our customers' 3,000 workstations and servers - Answer live calls from customers and assist them with technical problems - Work with Las Vegas teammates on complex issues - Receive constant training and help from our team, and never be alone - Help us document our processes and procedures
  • Number of freelancers needed: 4
Skills: Email Handling Call Handling Customer service Data Entry
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Attracts potential customers by answering product and service questions,suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Skills: Email Handling Phone Support
Looking for the Team App?
Download the New Upwork Team App
Fixed Price Budget - ${{ job.amount.amount | number:0 }} to ${{ job.maxAmount.amount | number:0 }} Fixed-Price - Est. Budget: ${{ job.amount.amount | number:0 }} Open to Suggestion Hourly - Est. Time: {{ [job.duration, job.engagement].join(', ') }} - Posted
Skills: {{ skill.prettyName }}
Looking for the Team App?
Download the New Upwork Team App