Email Handling Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need a smart, friendly young lady to assist with some admin related duties. My preferred candidate must be fluent in English with a pleasant accent. I am interested in a long-term commitment. Candidate must be willing to start with $3.30 per hour (including upwork fees). Please make sure your work environment is super quiet and you have stable fast internet with stable electricity.
Skills: Email Handling English English Grammar Telephone Handling
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
***Looking for experienced salespeople only*** You have the potential to easily make anywhere from $25,000 to $50,000 with us in a matter of months. But we are looking for only experienced phone salesmen, who know how to close both mid-ticket and high-ticket products. If you have experience selling high end products, building trust, and creating amazing relationships over the phone. We want to hire you! REQUIREMENTS: - At least 3 years of experience as a phone salesperson. - Understands how to create customer relationships. - 100% fluent in English (Do not apply if you cannot speak like a native) - Exciting character, and voice (We are looking for younger more exciting salespeople who can talk over the phone). - Great with communication (You must be communicating with us on a daily basis). - Previous experience as a customer service representative (1 Year minimum) If you fit the bill, and still would like to join us in this amazing journey. ***Please apply below***
  • Number of freelancers needed: 3
Skills: Email Handling Cold calling Customer service English
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hours: Monday- Friday 3PM-11PM ET Boston, USA time, 2hrs Sundays (timing flexible). CustomMade.com is seeking dedicated individuals looking for full time work, in our support department. The position offers a maximum of 40 hours a week*. You must possess a comprehensive understanding of the English language, and display excellent skills in responding to emails and live chats with users. The ideal candidates will possess a positive attitude, and be able to develop rapport with our Makers and Customers. *Long-term engagements for the right applicants. About CustomMade: CustomMade is an online marketplace that connects customers with independent artisans who produce custom-designed furniture, jewelry, home décor, and other personalized items. About the Job: Each day, In short, your duties will include - Replying to live chats from both Makers and Customers. - Encouraging and assisting Customers in posting projects and connecting with Makers. - Replying to inbound emails via ZenDesk. - Troubleshooting technical support issues for both Makers and Customers. - Identifying problems and escalating issues as needed. Application Requirements: Skills and Services • Comprehensive understanding of the English language • Emailing with an American dialect • EXPERIENCE WITH ZENDESK IS A HUGE PLUS! • If you see this, please include your favorite food at the top of your application • Can easily understand and follow instructions • Pays special attention to detail • Able to work U.S. hours • Must be available to work at least 40 hours per week • Have a fast and reliable Internet connection • A great attitude and personality! Additionally: • The applicant must have access to Google Authenticator • Provide a 1-paragraph answer to the following question- If you could pick any superhero power to have (invisibility, strength, time travel, etc.) what would you choose, and why? • Provide a 1 paragraph answer to the following question- In your opinion, what is “good” customer service? • What hours can you work? Thank you! -- All information needed to answer screening questions can be found in our help section here: http://help.custommade.com. The purpose of these questions is to understand your writing style for emails.
Skills: Email Handling chat support Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Come join us in disrupting the billion+ dollar per year home services industry! Ezhome.com is a company cofounded earlier in the year by Odysseas (co-founder of odesk) and Spiros (cofounder or PatternInsights). Located in Palo Alto, ezhome already has significant traction, a staff of almost a 100 people (the majority of them “upworkers") and has received significant funding from top VC firms in the valley. We aim to revolutionize the home services space, the way oDesk revolutionized how the world works! We have more customers than we can handle, and have been growing fast! We're looking for a warm personality with exceptional organizational, and cutomer service skills (some sales background a plus too) to take ownership of onboarding our new customers and ensure that their first impression of us and our service is top-notch! For more information on our company, please visit our website at www.ezhome.com! There is HUGE potential for career growth! Job responsibilities: - Function as the main point of contact for new customers, until the point that their first service has been completed - Reach out to newly signed on customers to communicate costs and sell them on a cleanup when they indicate that their yard requires an extra level of care prior to their maintenance service -Manage scheduling of cleanups and ensure that first maintenance visits are scheduled both timely and seamlessly - Update our CRM (Customer Relationship Management System) as needed and function as a "Project Manager" for our customers who need cleanups - Respond to customers in a timely manner and document all communication in Zendesk and/or our in house app. Requirements: - Must be Located in the UNITED STATES or CANADA! - Native English speakers only please, must have great oral and written communication skills - Tech-savvy- familiar with Microsoft Office and / or Google docs and able to learn new apps easily - Able to multi-task in a fast-paced and fast-changing environment - Detail oriented to complete and appropriately document tasks in multi-step processes - Very comfortable with warm sales (selling customers on a service that they indicated they need - no cold sales involved) - Quick on the computer to interface with multiple programs/websites/spreadsheets at once (e.g. email, internet, calendars, maps, billing app, CRM software, time tracking app, photo manipulation software) - Knowledgable and/or willingness to learn about the gardening/landscaping industry is a plus! -Starting pay range is $13-15/hour (exclusive of the upwork fee - the freelancer's portion). Must be willing to start in this range. Hours: Looking for someone who can work FULL TIME during business hours PST. This is a 40+ hour/week role and must be fully available M-F 9-5:30 PT. Would strongly prefer some Saturday availability as well (possibly in exchange for slightly modified weekday schedule). If you meet the above requirements, we want to talk to you!
Skills: Email Handling Customer service English Helpdesk
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I am looking for a web designer/developer You will be doing a lot of administration/data entry work You will be doing a lot of wordpress site creation and population You must be able to find expired domains for SEO reasons You must be willing to learn to use software like GSA SER, Syndwire & More You must be reachable by mobile phone & respond within 30 minutes You will be my dedicated assistant so I need quick response times All the work I assign to you will be in Asana and I will provide very indepth guides I describe my work very clearly so we can complete it quickly
Skills: Email Handling Administrative Support CPanel CSS3
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Hi there! My name is Jake Stuttgen and I'm the solo owner of a couple of different online fitness sites. I'm super passionate about helping others achieve their goals (physical, mental, financial, etc.) and helping them "realize their true strength" (My slogan). I believe the best way to make a better world is to help people improve themselves individually. I'm looking for a VA who can help me a few hours a week, ideally long-term. Must Speak Great English! I'm really looking to grow my brand and revenue. You'll be doing a variety of tasks, including: 1. Creating lists of top bloggers in my industry and contacting them with affiliate offers 2. Helping with personal tasks (blog posts, program ideas and creation, etc.) 3. Doing/brainstorming a variety of other tasks (must be comfortable trying new tasks often) 4. Generating leads for my coaching service as well as my programs 5. Managing/optimizing email campaigns, etc. If you are a good fit, there is room to grow in the position. I'm looking for someone detail-oriented, reliable, self motivated and positive. Positivity is key Please let me know: 1. Your hourly rate 2. What hours you're available 3. Why you are a VA - What do you like the most about it? 4. Why does this job suit you?
Skills: Email Handling Administrative Support Blog Writing Content Writing
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
I need you to reach out to website owners and contact them using a prewritten email to send them. You simply search for websites that meet my criteria, search for a contact page or email and send them the prewritten email I will give you. Then you copy the URL in a spreadsheet and move on to the next one. Extremely simple.
Skills: Email Handling Data Entry Google Spreadsheets Internet research
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Our company works with a group of travelling Oral Surgeons, Periodontists, and Endodontists in the Dental Industry. We are in need of someone to come on board and help us run marketing on Linkedin to add connections, send messages, post on groups, and give us weekly advice on brain storming calls how to work the Linkedin channel on marketing and reaching out to General Dentists and consultants. Candidate must have good English skills and be available for weekly calls for one hour during PST, and have decent IT knowledge on working with software programs to run the Linkedin campaign.
Skills: Email Handling Email Etiquette English English Grammar