Email Technical Support Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
You will be required to learn in fine detail our online event ticketing software and act as a primary contact for clients. The job includes: Setting up new accounts on our CMS. Setting up new events. Support on the online ticketing system. Submitting bugs to tech department Lead generation ( internet researching ) This role is a full-time role ( 5 days a week ), with the requirement to work on the weekends. Support Systems you will be using: - Zendesk - Intercom - Live chat Required: Attention to detail; Impeccable written communication skills; Proficient with computers and technology. Additional: ( Not necessary ) Perfect Australian / American phone voice. Spanish Speaking If you are asked for an interview, you will be asked to complete a 15 minute task to prove your competence with technology. Successful applicants should bid from $4 - 6USD and not have a second job as they will be requested to work full time. When applying please include the word "extra" at the beginning of your application so that I know you have read this job listing.
Skills: Email Technical Support Administrative Support Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our growing Company is seeking a few people for PT work in our marketing department.Work in marketing and customer education for our young company. No Direct Sales work. No door-to-door canvassing.The Solar industry is the fastest growing industry in America!! We help people reduce carbon pollution AND save money!Flexible Schedule: day, evening and weekend hours available. Start at $15 plus incentives.Fun work environment. Good people skills required.Training provided. Advancement potential. Must be HS grad - some college preferred (college students welcome to apply) Respond via CL with resume and/or contact info
Skills: Email Technical Support Administrative Support chat support Customer service
Hourly - Expert ($$$) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
We need a MailChimp expert to help with the issues that we've been having with our lists and subscriptions. There are a number of lists in our account, and some of our emails that we send to our largest lists are now going into junk mail. We thought we troubleshooted the issue weeks ago, but it continues to be a problem.
Skills: Email Technical Support mailchimp
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for someone to be the main point of contact for several clients. Provide the following services: - Manage and keep track of projects tasks - Be the main point of contact for tech support >> handle or escalate tickets - Email and call customers weekly with status update - Reach out to consultants on projects to get status updates to provide customers - Take calls from customers Required Skills - Extremely organized - Excellent spoken and written English - understands technology well - Can provide tech support for Office 365, Macbook issues, email issues etc. - Can be trained on technical tools to support customer e.g. antivirus, AWS etc. - Very technical, understands and can support computers, software, basic applications Preferred but not required - Support proposal writing
Skills: Email Technical Support Amazon EC2 Call Handling Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are an awesome startup in an exciting real estate industry need someone to help with regular email campaign. This person will be responsible with our email marketing strategy. Minimum Requirement: 1. You have to be awesome! 2. Ability to come up with ideas as well as great execution. 3. Experience in responsive email design, and have used some popular email platform like mailchimp, etc. 4. Experience in obtaining opt-ins using many different tactics. I 5. Must be fluent in English. 6. Must have some experience in creating landing page.
Skills: Email Technical Support Email Marketing Marketing Automation Marketing strategy
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Hi We currently have several computers in our office that download emails from the server using an IMAP setup in Microsoft Outlook. When downloading emails, the server will often freeze and emails will disappear and take too long to download, if not at all. Our email is set up using Google Apps "gmail" server and we would like to change the Outlook settings over to a POP set up so that the emails download directly on to the computer and don't have to connect to the server to download each time. Whilst we want to move over to POP, we need to keep all emails and folders that are currently set up in outlook without them disappearing or moving. We will require your services as on going.
Skills: Email Technical Support Microsoft Outlook Microsoft Outlook Development
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
Need to Configure Zoho Sales IQ so it tracks the identity of visitors from Zoho CRM. We plan on sending emails to Contacts in Zoho CRM. Now SalesIQ does not tell us the names of the visitors. We need this info. We will send Contacts emails with links to our website. If visitors go to our website we want SalesIQ to identify who they are. We also need help configure and design our email campaign. The email will have links to specifically designed landing pages on our website. Our industry is commercial real estate. We are seeking someone who is very familiar with Zoho and will help us integrate the full functionality of this package and help us design emails as well.
Skills: Email Technical Support Copywriting Email Marketing Graphic design
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Are you awesome at customer service? Do you want to make every encounter with every client or prospective client the best experience possible? Do you love talking with people and helping people make the right decision and finding solutions to resolve their issues or questions? Are you a rock star and want to be part of a rock star team of customer experience professionals for one of the hottest new business categories and the future of technology? If this is you and you meet the qualifications below then we should talk about your future. Minimum Qualifications: - Speak, Write, and Communicate in English like a native. - Good internet technology understanding (do you know what a Port Forward is). I don't need you to solve the issue but I need you to be able to understand the issue. - Available to work regular hours 5 or 6 days a week. I am flexible with the number of hours a day and hours of work (immediate needs are for 8am - 6pm (Pacific Standard Time). Duties: 1. Answer sales inquiries via phone, online chat, and email (we use zendesk for all inbound inquiries and help questions). 2. Provide tier 1 technical support and interface with tier 2 team as needed. 3. Provide customer support service (e.g. billing, shipping, service issue type questions) I'm looking for the best and the brightest. I'm looking for people that can do a great job today but want to be the customer service leaders of tomorrow. If you have read this post and think you can do the job then send me a brief introduction about yourself.
Skills: Email Technical Support chat support Customer Retention Customer service
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
Looking for a sysadmin/engineer who can create a SMTP smart host on an OS X machine. Our Cisco UCM system requires an SMTP smart host/relay in order to email voicemail attachments to end users. The UCM system cannot be directly connected to the internet, and instead must go through a smart host to get mail sent out. The Smart Host needs to be connected to our enterprise Google Apps deployment.
Skills: Email Technical Support Mac OSX Administration Postfix SMTP Server SMTP
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a leading seller of security related products and we are looking for an experienced customer service person based in Venezuela to manage customer service emails and phone calls from USA based customers for technical home security product. The ideal candidate LIVES IN Venezuela and will have: - At least 1-3 years experience on customer service - Excellent English communication and written skills - Experience using helpdesk system Zendesk or Freshdesk - Excellent internet connection with backup computer - Be proactive and passionate about work - Be responsive The position has opportunity to grow to other roles and areas within the company.
Skills: Email Technical Support Content Writing Customer service Customer support