Email Technical Support Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are looking for someone who has outstanding english and an outstanding IT support background to support customers who are calling in with there sales/support needs also email/livechat/ticket support. This is a part time long term ongoing position. Our trading hours are Monday to Saturday 8:00am to 7:00pm Brisbane Australia time. We are possibly looking for 2 people to cover the hours needed. You must have a good internet connection that will handle clear VOIP calls, a good headset and be able to start next week.
Skills: Email Technical Support Administrative Support Appointment Setting Call Handling
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
I have a Godaddy domain name for my business, and currently I am paying GoDaddy for their monthly email plan as well. I think there is a way that I should be able to forward mail from my GoDaddy domain name to my Gmail email, and not have to pay the monthly service fee for email hosting. Ie: the mail could still look like it is coming and going from my domain name, but Gmail would be hosting and masking. If you have familiarity with both GoDaddy and Gmail and know how to help me do this, please let me know what you would charge to help me set this up. I'm not very tech-y and have had trouble figuring it out, but if you have done this before, I think it should be quite easy. I would like to do a Skype screenshare and have you watch my screen and tell me what to do. Payment will be given as soon as the issue is resolved and working! Thanks for your application.
Skills: Email Technical Support
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
Looking for someone right away with the technical ability to deliver the email stuck on our Barracuda email Security Service (ESS) server, which manages our eMail/SPAM/Virus protection. I've been told that this is an easy fix which requires the proper technical coordination between Barracuda and cPanel running on our server. I need someone to work on this right away so please respond as soon as possible. Kind Regards, Doug Klimek
Skills: Email Technical Support CPanel System Administration
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are in need of someone who is very experienced and skilled with the creation and editing of infusionsoft campaigns. In your proposal, please state how much experience you have with using the InfusionSoft campaign builder. Also, please provide specific types of campaigns that you have created in the past. We need someone who can build the following within InfusionSoft Campaign Builder: >Custom web forms (contact, appointment, special reports) >Email template (follow-up email sent when someone fills out an I.S. web form on one of our client's websites) >Campaign Sequence (typically 14-16 follow-up emails will make up the sequence) Some of the campaign building will require cloning and customization and some will require building I.S. components from scratch. We will have regular InfusionSoft development/editing work available. Also, we need an InfusionSoft developer who thinks outside the box and has the ideal email marketing campaign solutions.
Skills: Email Technical Support Email Deliverability Email Marketing
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
Dedicated and Dispatch engineer roles may vary for on-site requirements but not in skill sets and ability. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop support, Printers, PDAs, Blackberrys, and LAN cable Continuity of signal. No under floor, in wall or in ceiling work is required and for Trafigura facilities to arrange. Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives IMACD function including installation and decommission Backing up and restoring user data, settings and associated systems administration activities Assist Service Desk/Remote Desktop Support teams for hands and feet coordination efforts Assist on Incident and Problem management activities Taking ownership of issues through to resolution on all appropriate requests Categorize and prioritize end user support requests (Incidents) and service requests by utilizing ticketing system to track tickets and provide up-to-date status and information Move equipment associated with escalated help desk incidents and service requests Performing asset inventory activities as needed Recommends and/or performs upgrades on systems to ensure longevity Works with procurement staff to purchase hardware and software Maintain spare parts/ inventory list on a monthly basis and coordinate for any disposal requisites Provide support, setup, test, training, logistics and maintenance of all required Workstation and peripheral equipment at the site. Incremental labor and incidental travel expenses shall be funded by Customer (e.g. meals, travel, and lodging) in accordance with the Agreement Be available for for support during contracted hours. Out of hours support will be by mutual agreement and on a T&M or rate card basis. Adhere to ticket response and resolution SLA’s as agreed upon with the customer Basic understanding of DHCP, DNS, IP addressing and subnetting & Basic understanding of fixing Wireless LAN, Ethernet desktop configuration issues
Skills: Email Technical Support chat support Customer support Desktop Support
Hourly - Expert ($$$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
We are experiencing email deliverability issues for our business emails. Some emails that are sent to us do not arrive, some emails that we send out do not arrive and no bounce notifications are issued. We use Amazon SES for sending our emails and ipage for receiving.
Skills: Email Technical Support Email Deliverability
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I need a person who can actively work with me on a daily basis to conduct a wide range of tasks and functions. To work 6+ hours per day on a set roster, may include weekends. Including but not limited to. Calling real estate enquiries an presenting the company Making sales calls on the phone Appointment setting and keep my calendar schedule Admin tasks posting real estate ads, managing digital files, creating emails and templates Calling developers for listings updates. Sending emails to clients. Managing CRM system (infusionsoft)
Skills: Email Technical Support Advertising Call Handling Cold calling