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Live Chat Operator Jobs

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Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for a bright and bubbly sales person to join our team, who can quickly become an expert on our product. www.greystones.com.au Your job will be to: - take all inbound calls received by the business and provide customer support - Record new leads in salesforce software and follow up leads by making outbound phone calls and sending emails - work as the live chat operator for the website We are a small accommodation business. You will be selling our accommodation and convincing people to book our properties for their holiday. HOURS ARE 48 HOURS PER WEEK, 9AM TO 5PM MONDAY TO SATURDAY AUSTRALIAN TIME. 1. Using Salesforce You will be using Salesforce to follow up on leads generated through our website and other third party websites that our properties are listed on This involves: - Manual entry of leads in salesforce - Following up and Conversion of leads by email and over the phone 2. Live Chat Operator You will be using Zopim to convert leads...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Provide world-class customer support for a Flash-based Webinar Platform. This includes responding to incoming trouble tickets, emails and live chats. Need to know basic to advanced computer troubleshooting, such as application installations, solving browser plugin issues, network troubleshooting (ping, speedtest, firewalls), etc... Work with users to determine root cause or issues by logging into their software subscription and, at times, taking remote control of a users machine. Provide excellent follow through and resolution on the customer’s behalf. Log all details of client interactions including problems reported by the user, steps taken to diagnose, and what actions are required to further refine and resolve the matter via Freshdesk support tickets and Live Chats. Provide help for platform testing and perform other duties as assigned. This is a full time job; shift is 7am-4pm US Central time. Please see attached job description for full details

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a communications company looking to hire customer care persons. Must have excellent command of both verbal and written English. This job is open to people who want to start right away. We are only interested in people looking for long term work and very serious. Must have a quiet location, with reliable computer and stable internet link.

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Web design company specializing in lawyer websites immediately hiring a live chat and telephone support representative. Priority will be given to agents with the following: -Experience with RingCentral -Experience in Project Management -Experience with WordPress -Experience with SEO -Experience with BaseCamp -Experience with Content Generation -Experience in Blog Writing / Article Generation -Flexible Hours -Excellent Written and Verbal English When bidding, give your availability in Eastern Standard time. Looking to hire 2-3 agents for this position to assure 24-7 live chat and telephone support.

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi, We need someone available by our live chat software 8 hours a day. We have a limited amount of chat requests so our process is a little bit different. *You will be only be paid when a live chat request come in and you are servicing a customer. We are a web hosting company looking for applicants experienced in the web hosting community. Thank you.

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We're a startup in Silicon Valley that's growing fast, and we need virtual assistants to help us grow even faster! We have created a smartphone app for truck drivers to find and book loads to haul across America, and hundreds of new users are signing up every month. Connect with us via Skype during U.S. business hours Monday through Friday to engage with customers and clients over the phone, over chat, and over email, manage administrative work flow, and help with data sorting. You'll help us negotiate prices and book loads as well. Training provided, but experience in logistics, airline, shipping, or bookings industry is preferred. You'll have the opportunity to learn new things fast and grow with our company. You should enjoy a fast-paced, multi-tasking work culture with lots of team support and interaction! Depending on your performance, there will be opportunities to take on supervisory roles, helping us to hire, train, and manage more people. You must be fluent in English...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
SimpleTix needs a live chat operator to cover business hours in California. Expect about 3-4 chat sessions in an 8 hrs shift. We want to pay around $1.75 an hour because you can be working on other projects during this time. You will get an audio alert as soon as someone begins the chat. This audio alert happens before they even begin to type. So you have about 30 seconds to switch focus and get ready. Review a bit about SimpleTix... https://vimeo.com/125145652 https://vimeo.com/107487509 https://vimeo.com/104018153 https://vimeo.com/97948189 https://vimeo.com/97882325 Our chat tool will automatically greet the visitor. So there's no reason to say "hello" as it's done for you. Your job is to answer very basic questions. Our chat software will give you the ability to quickly use canned replies, like #SeatingChart or #paypalsetup This will then give the full answer to the customer. You will be expected to review the list of these hashtags and canned replies. Know...

Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Teami is looking for a team of people to be our Chat Representatives on our website. We will need coverage for 8-10 hours per day to help answer our customers questions on our website! The types of questions included are: Questions regarding which product is best for weight loss Questions regarding Breastfeeding and Pregnancy Questions regarding tracking of orders Questions regarding nutrition Questions regarding when best to use our products This job not only requires handling incoming chats - but also sending out an introductory chat to anyone that is on the site for over 3-5 minutes. Through our chat program, Zopim, we can see exactly where the customer is on the site. It is the job of the Chat Representative to ask the customer if they need help with the product that they are currently looking at on the website! This job will come with a full manual of Questions & Answers so that the Representative will always be able to answer the questions to the best of their ability....

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We provide live chat services to many different websites. We have a Quality Assurance process defined to score chats based on specific factors. We're seeking a Level I Quality Assurance Analyst to score chats based on the criteria and process we'll provide. Requirements: - Ability to read and understand conversational english (i.e. chats are not very formal, but it's important to understand what is being discussed) - Ability to follow process instructions carefully. Here's a test. Start your message with "yes, I definitely read the entire post" or we won't read your reply. - Ability to work ~ 10 - 20 hrs per week right away To apply: - Describe in 2-3 sentences at least 2 jobs you've done in the past that are similar to our job and why those prepared you for this job. - Confirm ability to work ~ 10 hours per week immediately after hiring. As we grow, we'll increase hours to reach ~ 35-40 hours per week. We look forward to having the right candidate join our growing...

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hello, I manage a few eCommerce websites for my customers and I am looking for live chat agents in the following verticals: - Health Care - Cosmetics & Beauty - Gadgets - Sporting goods - Apparel Requirements: - Contractors should speak English at a mother tongue level. - Contractors must have experience in sales and customer service. - A good computer, a headset and 5mb Internet or faster. Details: - Avg. of 6-10$ per hour and commission - Work from home I'm looking for results driven professionals. If you have that drive, and ability to make it happen no matter what, then let's talk.