Live Chat Operator Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Can you write corporate emails very professionally in English? Can you handle a few calls? How good can you manage time? Can you work in a quiet environment? Have a degree? Looking for long term work? I may have a spot for you. Lets meet and discuss this opportunity now. I want really affordable agents. Males are not to apply.
Skills: Live Chat Operator Customer support Email Handling Telephone Handling
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
Hello, We are currently looking for a Virtual Assistant that can help take our company to the next level. The job will consist of multiple assignments and the ability to multi-task is key! 1) Handling inbound customer service questions via live chat or email. 2) Data Entry of incoming customer orders with a eye for perfection. We need very accurate data for this part. If it is incorrect we could potential lose customers. 3) Ebay Listing / Data Input - Part of our business comes from ebay sales and we need new products uploaded consistently with accurate data. -Because a portion of this job will consist of listing items on eBay I would like to structure the contract around profit sharing from ebay listings that sell. The more items that sell the more you make. I will onboard you with training and then you will need to be able to learn quick. If you would like to interview please reply to this post. Thank you
Skills: Live Chat Operator Customer service Data Entry eBay Listing/Writing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I am looking for a 24 by 7 chat support to assist for my service. You will need to learn the various ways of responding and answer questions according. There is not always chat request but i need it handled when someone ping. I think a support center would fit this task.
Skills: Live Chat Operator chat support
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I'am looking for someone to be my virtual assistant. Your main duty would be helping me run and setup various businesses. Must be extremely detail oriented Must be able to multi-task Must be personable Must be able to bring value to the business Must be able to get assignments done Must be a self-thinker Must be a contributor
Skills: Live Chat Operator Computer Skills Customer service Data Entry
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We Require Fluent English Speaking Live Chat Operators to Work on a Shift Basis Responding to Chat Enquiries for Multiple Car Dealerships. We Require 24 Hour Coverage and Run off GMT+8 Perth, Australian Time. The 3 Shifts Would be as Follows: 12AM - 8AM (8 Hours) GMT+8 8AM - 4PM (8 Hours) GMT+8 4PM - 12AM (8 Hours) GMT+8 We have Weekday Shifts (5 Days a Week) and Weekend Shifts (2 Days a Week) Please Indicate which Shift you are Available For and if Available for Weekday or Weekend. We Need to Cover 24 Hours a Day, 7 Days a Week so we are Employing Multiple Freelancers. DO NOT REPLY WITH COPY / PASTE APPLICATIONS AND ENSURE YOU ANSWER THE ABOVE QUESTIONS IN YOUR APPLICATION. DO NOT ATTEMPT TO CONTACT US OUTSIDE OF UPWORK. DO NOT APPLY IF YOU ARE NOT FLUENT IN ENGLISH. TRAINING IS PROVIDED.
Skills: Live Chat Operator
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a US software company focused on cloud B2B systems, looking for a tech/customer support agent to provide phone/live chat/ticketing based support. This is a long-term, ongoing position. Required skills: - Fluency in English (both written and verbal) - Experience in providing technical/customer support - Good at multitasking - Strong problem solving skills - Strong communication and teamwork skills - Reliable Internet connection Work duties: - Handling tickets, live chat and phone calls with customers - Responding to general inquiries about our software - Resolving technical issues clients may experience with the use of software - Helping customers with the registration, initial setup and/or software use Work Hours: - 40 hours per week (5 work days, 8 hours per day). - We'll need a weekend coverage, so some other two days during the week would be off days. * The initial training (cc. 2 weeks) is held during the first shift (Pacific Time).
Skills: Live Chat Operator chat support Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I am looking for an assistant to assist with the following: 1. Answer customer emails 2. Data entry 3. Customer phone calls 4. Sales 5. Research 6. Chat Support 7. Excel work 8. Miscellaneous Tasks 9. Other Job functions TBD MUST BE AVAILABLE DURING UNITED STATES BUSINESS HOURS OF 9AM TO 6PM PACIFIC TIME. Skills required: English Proper Grammar Fast Typer Understandable accent Technologically savvy Communication skills Sales Excel This is a full-time and ongoing job. You must be available to work Monday - Friday 9AM to 6PM PST. You may not work with other clients during our business hours. A location is available in Eastwood, Philippines if you would like to go to an office to work. We ideally prefer someone that is able to work out of our offices there, but this is not a requirement. If you are able to work there, please let us know in your application.
Skills: Live Chat Operator Administrative Support chat support Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Looking for VA with webinar/webinar and tech background and experience or willing to learn about it efficiently and immediately. Basic duties but not all included in this description are - * Moderating the webinars during my presentation and/or with other speakers/presenters * Reading questions from attendees and informing me of their questions RELEVANT to my products/services or current discussion/topic * Communicating with me consistently on the side during my presentation (Skype, etc.) * Engaging with attendees once in awhile if need when I'm pre-occupied with my presentation * Being able to check/pre-check slides/PPT and other documents to share with attendees. Other skills and requirements - * Must have experience or working knowledge with Google Hangouts, GoToMeeting, or other webcasts platforms or willing to learn these platforms and being able to operate it efficiently and consistently. * Punctual - always on time and be ready to get started before the webinar begins * Tech savvy (as we will do a pre-live broadcast check of the system - audio, slides, etc. * Social Media savvy Also the times of the webcasts will be during the day, perhaps once or twice a month to start with (unless I get request to do it often later then it will be weekly) for 60-90 minutes; therefore, I need someone who's available during the day once I get my schedule confirmed. My background is in digital marketing - web design, social media and other services just to let you know and I'm in the East Coast, USA. Serious inquiries only with relevant skills mentioned above. This offer may turn into a regular job/project so it's imperative that qualifications are met plus more. Thank you for your time. Good luck to you!
Skills: Live Chat Operator LivePerson Video Streaming Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Do you love staring down the face of a raging bull and disarming it with your charm or a smile? Do you enjoy overcoming complex challenges on case by case basis using a proven problem resolution/ escalation framework? Are you someone who thrives on data driven decisions? Could you make Drogon, Rhaegal, and Viserion eat out of the palm of your hand (without getting scorched or dismembered - even if Daenerys instructed them to do so)? Are you overflowing with empathy, compassion, and an incredible amount of patience for the challenges faced by customers? Do you LOVE teaching people new things and passing along information openly and freely? Are you a productivity nut who uses a proper Productivity Framework such as Getting Things Done? Do you thrive on understanding the pains of users/ customers and proactively solving them on the first attempt? Are you a determined and confident professional who enjoys collaborating with a fully distributed team in over 10 countries? Are you someone who does whatever it takes to get the job done within company policies and guidelines? Isn't afraid to put in that extra time when required? Is relentless in your attention to detail? Strives for excellence in everything you do? Are you a super fast learner? Do you have a superior command of modern business operations technologies such as Slack, Google Apps for Business, Jira, WalkMe, Intercom, HubSpot, CRM systems? Do you keep your cool when colleagues ask how to set up their email signatures? How about staying calm when customers may not be aware of the difference between a Profile or Page on social media? It's ok to smirk at colleagues - never at customers. Would you rather eat a sales funnel than a funnel cake when visiting a summer fair? Do you eat, sleep, and drink processes and or frameworks such as The Lean Startup? Do you know what the acronyms OMTM, NPS, TTR, TTFR, and ATTR are? ****NOTE:**** If you don't have a superior command of advanced social media marketing strategy, tactics, and practical knowledge of Facebook & Twitter - don't read any further. Seriously, just don't! Are you a goal setting, results oriented, customer support rockstar who's looking for a long term opportunity with significant career advancement potential? If so, Post Planner is interested in hearing from you. But first, read on. We'll be conducting a brief email/ Upwork message interview. Followed by an online survey, then two-to-three video based discussions. Each one a milestone to achieve in order to progress to the next. We're crazy about customer satisfaction and our substantial word-of-mouth marketing proves that! So if you love technology, social media, insurmountable challenges, unbelievable amounts of work, and ultimately the satisfaction of a job well done (with rewards), we'd like to hear from you. WE'RE NEED 6 to 8 FULL TIME CUSTOMER SUPPORT ROCKSTARS TO KEEP UP WITH OUR GROWTH. TO QUALIFY FOR YOU MUST: 1. Have a 5 Star Rating on Upwork, eLance, oDesk. 2. Have over 500 hours logged. 3. A superior command of spoken, written, and English comprehension. You'll be required to record and provide a 5 minute product demo screencast. 4. Have a primary internet connection with at least 20 Mbps bandwidth. A back up too. (Proof will be required). 5. Have stable and redundant power (electricity) for you to be able to perform your duties. (Proof will be required) 6. Demonstrate an overwhelming passion for delighting customers. 7. Have a robotic, pragmatic, and demonstrable approach using a proven methodology for Problem Resolution. 8. Not be afraid to make mistakes. Never the same one twice! 9. Be available full-time and on a dedicated basis 6 (six) days per week based on US Pacific Time (PST) within one of the available time slots below. a) 1pm - 9pm PST - 1 Positon b) 4pm - 12pm PST - 2 Positions c) 8pm - 4am PST - 1 Positions d) 12am - 8am PST - 2 Positions e) 4am - 12pm PST - 1 Position f) 9am - 5pm PST - 1 Position 10. Have demonstrated experience on a progressive level within your career. Working with hard ass unrealistic expectation holding leaders is an extreme plus! 11. Are you ready to kick butt and reach new heights in your career like you never imagined? If so, visit our website at postplanner.com. Learn as much about us as you can. Login to our App using the Pro version. Do some detailed research and understand our Plans, Pricing, Value Proposition, and even our FAQ. In your cover letter, start by introducing yourself "Hi this is Mark." then answer this question as if you were responding to a customer: For context: They're beyond the refund period of our 100% Satisfaction Guarantee. QUESTION TO ANSWER: Hi there, I'd like to cancel my annual subscription and get a refund. How do I do that? Then tell us about why you're right for this role and our company. Be specific! Applicants who do not meet the eligibility criteria or who have deviated from the instructions above will not be entertained.
Skills: Live Chat Operator chat support Conversion Rate Optimization Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a fast growing start up in the BPO/ITO fields We will open very soon one facility in Belgrade We are looking for a FULL TIME individual able to : - Do web research, classify data - Searching for different type of providers in Serbia by google searches , contact them, visit them and fill out reports under google sheet - Able to answer per chat/email or phone to some customers in a really FLUENT English (french language is a plus but not mandatory) - Very hard worker and serious - Very speed on internet - Can get a office manager position if enough skilled Bachelor degree minimum 1-2 years experience minimum This is very urgent please submit your resume and cover letter with some words
Skills: Live Chat Operator BPO Call Center Data Entry Research