Live Chat Operator Jobs

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Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
EQUpgrade We're currently wanting to expand out call center from 55 agents to 100 agents looking for someone who is looking to outsource a big load of their work. EQUpgrade has dealt with a wide range of projects. -Debt Collection(outbound) -Energy Sales(outbound) -PayTV Services(outbound) -Mobile Contracts(outbound) -Voip/Sip Sales(outbound) -Alarm systems(outbound) Our main focus is to grow a relationship & to converse with one another on new projects that might be on interest. (ONLY APPLY IF YOU'RE LOOKING TO OUTSOURCE)
Skills: Live Chat Operator Inbound marketing Outbound Sales Sales
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
I am operating a bus transportation operation. I need help with my day to day administrative tasks​ Estimated 4-8 hours per day (Mon to Fri GMT+8 hours) 1) Answering customer phonecall 2) Replying customer email 3) Preparing quotation 4) Preparing invoice using MYOB accounting software (no other bookkeeping skill required) 5) Managing live chat ​ - Good conversational English - Good telephone handling skills - Fast response - Responsible
Skills: Live Chat Operator Email Handling Google Apps Invoicing
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
I need someone with decent English that can make some outgoing calls when needed or admin support to help with: (*must be comfortable with making customers feel at ease or calm if there is an issue) - Order Follow Up or product inquiries - Take a call for a customer that needs updates on orders - Make outgoing calls to some customers, vendors - Live Chat if needed - Send emails or price quotes - Light data entry - Research if needed on the internet The job is various hours and I would email you in advance or give you details ahead of time. Please let me know the hours you can work in Eastern Standard Time and how you would expect to able to call back our US customers if your out of the country? The calls usually are made anytime from 8AM - 7PM Eastern. Tell me more of your skills with online work, internet orders, etc.
Skills: Live Chat Operator English English Grammar English Spelling
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
Telemarketing and Telesales into doctor and dentist offices in the Miami, Florida area. Persuade/convince office manager or administrator to create a FREE professional profile on our website. Assist doctors, dentists, and other health professionals create professional profiles on our website. Take incoming telephone calls and web-chat sessions from doctors and their staff looking to create professional profile account on our website. Meet weekly sales quota Must speak perfect English & Spanish Hourly rate is USD $5.00 up to $8.00 plus bonus, based on experience and qualifications. We provide leads, Zoho CRM, and RingCentral accounts.
Skills: Live Chat Operator Appointment Setting chat support Cold calling
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
We are looking for someone to work for us on Saturday and Sunday , and possibly after ours during the week, to man sales chat for our company. Our company operates 9-5 EST, Monday through Friday, where our inside sales team fields incoming phone calls, received web leads AND answers chats. But we estimate that we're missing 10-20 sales oriented chats on Saturday and Sunday Your job would be to log into SalesIQ, the Zoho Chat system that we use, for 6-9 hours on Saturday and the same on Sunday, and turn incoming chats into leads. For example, we get chat messages like "how much is the GS1501 embroidery machine"? We need someone live online that can say "That's a great question, we have some specials going on right now. Let me get your information and I'll have someone email you the details on Monday" Our requirements are: Perfect English (American) speaking, very little or no accent. Good English (American) writing for chat ON TIME - chat must be monitored during the specified time, reliably.
Skills: Live Chat Operator
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
A new forex and equities brokerage is looking for an online customer service representative to provide live chat and email support to our traders. Duties include Manning the live chat & Skype during shift hours Managing incoming emails from traders and general email customer support Interacting with traders with regards to their account application (uploading verification docs etc.) Required skills Must have strong written and oral skills Must be experienced in forex (either as a trader or a former employee of a forex brokerage firm) Must be experienced using live chat software Must be organized and disciplined in administrative tasks This is an ongoing job and we are looking for people with a long term commitment to this role. If you think you’ve got what it takes to bring rockstar customer service to our traders then please apply now.
Skills: Live Chat Operator Customer service Email Handling Foreign Exchange Trading
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our fast growing tech company has room for additional customer care experts. Experience a supportive and rewarding long-term job opportunity with us. We require full fluency in English language with pleasant accent. Must have a quiet working place. This is a long term opportunity with growth potential. Are you who we seek?
Skills: Live Chat Operator Administrative Support Customer service Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Seeking an administrator to run our youth sports nonprofit organization's client relations via our 1) back-end registration and management system 2) Word-Press based website - (until we can house everything under the back-end system) as well as our 3) google shared files and calendar system and 4) coach on-boarding system. Our company, Mo' Motion (momotion.org) works in conjunction with our partner nonprofit Gotham Basketball Association (gothambasketball.org) to provide an inclusive environment for young athletes of all experience levels in Manhattan. Mo' Motion fields 30 fall-winter teams as well as runs several weeknight and weekend basketball and training sessions. We also oversee all production, fundraising and logistics of our Gotham Basketball Association league. Mo' Motion serves 650+ young athletes per year, and oversees the GBA league, which serves 1000+ (including our participants). Applicants who are familiar with the world of youth sports - from the recreational player to the travel team player - will best understand systems, controls, client relations (parents, guardians, players, coaches, etc.). As a nonprofit, we work together to support community centers and gyms in need of renovations (basketball backboards, rims, scoreboards, equipment, etc.). We use social media and our website to sign athletes up for our programs, alert players of their weekly schedules, promote our programs, and inspire parents and kids alike to join our cause for a healthy lifestyle through sports and athletics. With the back-end registration system built well, along with an outstanding notifications system, admin support will be minimal and less stressful. This is an hourly position that meets with and reports to both the executive director of our organization ideally for a few hours per day Monday-Friday. Ideal times would be in the morning and one possible check in time window in the afternoon between 3-4 pm and 5:30-6:30 pm to make sure all gyms/coaches are running due to our after-school scheduling, private lessons and weeknight workouts that start at 6 pm. For Saturday and Sunday, ideally auto systems and controls while coaches and the executive director are in the field with limited (but sufficient) access to email and the phone. NOTE WE ARE HOLIDAY/FAMILY FRIENDLY - meaning around holiday time, we are very quiet and we can adjust hourly minimum per week (5 hours) to consecutive hours, different days, etc. Estimate 5 hours min per week, 20 per month as a starting point ideally Sept 5-March 17. (Then we have spring break, quiet spring/summer time.) Admin support will also remotely direct a local equipment manager/coach to and from our storage unit for apparel, equipment, etc. Admin support will eventually also make sure all coaches are recruited, on-boarded with background check, and regularly reporting to posts. Apparel and equipment will be ordered and stored well in advance, but communication between the admin support and/or the executive director to a local equipment and apparel manager is expected to take the burden off the coaches. Admin support will also be able to read/listen to all voice mails through an automated transcription service through Time Warner Cable. Selling the program to parents who are new to us takes place mostly after Labor Day through early November, then we spend less time on the phone and more time running our programs and the league. Interested in applying? In your cover letter, tell us about your experience in customer service, youth sports, back-end registration system management. Candidates are expected to be positive, friendly quick learners who know the difference between understanding how the system and programs work as opposed to trying to remember every task. Full knowledge of how to leverage google shared documents, calendar system - also a must. Basic Word Press functionality (editing text, posting a page/blog) is a plus or can easily be learned. Excellent conversational skills with potentially stressed parents, guardians, nannies. But there are fun ones, too! Most of our parents are drawn to us by the quality of our services, teaching, communication and organizational excellence.
Skills: Live Chat Operator Customer service Google Apps WordPress
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need a live-chat operator for our website. We sell Animal Support Letters, and need a loyal, well articulated, motivated candidate who is willing to work very diligently to close all potential leads for us. We drive low traffic to our site, but very direct and specific traffic. Those who are on the site are there to get a letter from us, and your objective is to close them. Payment is commission based plus small hourly Weekly Pay for 40 Hours = $100.00 , Plus 5% commission per sale. A sale is roughly $179.00 which means for every conversion you will make $8.95 This can add up to some good money for you, and we'd like to see long-term growth. We are just starting out and are looking for a team player to grow with. If interested, please contact us for more details and information. Experience with live-chat over a year is required.
Skills: Live Chat Operator English English Grammar English Punctuation
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for an enthusiastic loyal agent to answer phone calls, emails and website chats from customers using NetSuite ERP system. Needs a good grasp of the English language including writing/typing skills and the ability to learn basic product information quickly. Must be able to give the customer confidence (even when not knowing an answer) and ensure that all promises are followed through on promptly. Basic tech knowledge would be advantageous although not essential. Excellent verbal and written communication skills are a must. Full-time, long-term position. Success based on customer satisfaction. Must have previous experience in 'Wowing' customers. Essential they work in an area with no background noise. Good internet speed is essential as we are cloud-based. Hours would be Monday-Friday 7.00am-3.00pm CST.
Skills: Live Chat Operator Customer service Email Handling English