Live Chat Operator Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a number of customer service agents to join our technical support team. Our company provides web hosting, server and datacenter services to small business customers across Australia and New Zealand. Part of this relates to video game servers - so an interest in PC video games is advantageous, but not essential. Please mention this in your application if it applies. IMPECCIBLE written and verbal English is essential for this position. You must have an interesting personality - we're a fun team and we want you to be a part of it. You must be able to interpret customer's feelings and emotions, and write friendly but professional replies. Customer support will predominantly be via email and live chat, but phone may be a part of it. Sales experience is a bonus, but there is no outbound cold-calling for this position. There are 3 shifts: #1 - 10AM - 6PM AEST #2 - 6PM - 2AM AEST #3 - 2AM - 10AM AEST Please specify your preference when applying.
Skills: Live Chat Operator Customer service Email Technical Support Technical Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Great customer service experience. Professional phone etiquette Technically savvy, typing speed of 40+ words a minute and able to work in a paperless office environment. Prior experience with Appraisal Software and Platform a plus Working knowledge of the Appraisal industries is a big PLUS! Hours may vary but must be available to work between 8am - 6pm Monday thru Friday EST.
Skills: Live Chat Operator Administrative Support Appointment Setting Call Handling
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for Customer Service Reps with Student Loan Customer Service Experience--Too busy to start from scratch so need to have some general knowledge of how that industry works. But beyond that the particulars are that we have a voip based phone system and a salesforce.com CRM. We make use of Cases, as well as knowledge and are attempting to build out our entitlement process (workflows within an individual case). We are 100% inbound and can only get to a fraction of those even wanting to sign up. I have been plaqued with years of the worst employees one can imagine, due to my having to fill more than a dozen executive roles and not having systems in place to insure people are behaving as good honest ethical and moralistic folks in all situations. I thought everyone was just like that normally but I would be mistaken it appears. Thus I have no systems--just always told people to empathize, sympathize and find a solution fast while making sure the client feels that you are taking their problem as serious as they are---which is easier said than done. So at the very least I need a "hired-gun" to be my go to guy/gal that I can trust will always do what is right by my clients and protect a hard fought and won good reputation while not giving away the farm every time someone is upset. Because we both know why the appear upset isn't usually the root of the problem. On a larger scale this person could create training materials and systems of standard work, as well as assist in building out the knowledge base. Perhaps even hire, fire , and manage the staff. As I try and my cognisant and honest with myself about strengths and weaknesses and dealing with employees that are not like me is very challenging for me and thus I am very bad at it.
Skills: Live Chat Operator Administrative Support Call Handling chat support
Hourly - Expert ($$$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
I am building out a comprehensive Livechat strategy for my organization. I am looking for someone to support me with creating soup to nuts the high level strategy, detailing best practices, problem points and all other aspects for this to be successful. This means for example creating documentation on the different aspects of below Improve CTR Improve Conversion Rate Improve user experience Improve Data gathering Improve Revenue This will include not just the items but what do. An example would be offer a pre-chat survey. Your documentation will need to include what the pre-chat survey would include. This is a comprehensive task and can offer more information upon request. Only interested in people that have proven track record consulting specific for live chat and has created documentation and support in deployment for a mid-size organization. This could potentially be an ongoing role if the person shows they are consistently scaling and supporting the growth of the use of Livechat. FYI we use Olark but would be willing to change if thought was highly worth it. This has potential to be a bigger job as we want to incorporate some of these strategies to customer service on the telephone calls as well. Remember this is NOT HIRING FOR A CHAT OPERATOR BUT MARKETING STRATEGY AND DEPLOYMENT SUPPORT FOR CHAT
Skills: Live Chat Operator chat support Live Chat Software Phone Support
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
Hello I am searching for a person with experience deploying messaging systems. The messaging system must have the next features - Chat messaging, for individual and group chat rooms. The messages must allow text and images (emoticons) video messages - Audio/video conference, also for individual and group or people. - Live Streaming The responsibilities are to design the system that must include: -Server side, decide which server/s to use for each feature and configuring it/them. - open source system to avoid licensing fees -Defining how to integrate with our current backend developed in NodeJs. -Defining which libraries to use in the client side, currently iOS but in future Android. Also I will provide design and backend api. Please tell me your skype ID correctly
Skills: Live Chat Operator iPhone App Development json Live Chat Software
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Can you write corporate emails very professionally in English? Can you handle a few calls? How good can you manage time? Can you work in a quiet environment? Have a degree? Looking for long term work? I may have a spot for you. Lets meet and discuss this opportunity now. I want really affordable agents. Males are not to apply.
Skills: Live Chat Operator Customer support Email Handling Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hey there, I'm looking for a friendly, people-person to chat on my website with people from English-speaking countries (like US, UK, Canada, Australia & New Zealand) and entice them to buy an essay or other academic work from our essay writing service. You'll need to convince people that you're legit and build rapport with them by building friendships and relationships online..... You need to have a friendly conversation and make sure they get at ease towards you. Only then, you can offer them the opportunity if they are interested. I'm looking for someone who can follow a script but also have a very good English and flexible with his response. Your goal will be to get as many sales as you can each week. ARE YOU THE ONE?  Do you love chatting to people?  Are you good at building rapport with new people via chat?  Do you have a very good English? (THIS IS A MUST!)  Are you able to type fast and handle chat conversations at once?  Are you motivated to earn a lot of money? (BIG COMMISSION AWAITS!)  You must follow instructions and be hungry for results and money *** I have people making $600/week from 2hrs/day of work from commissions only *** HEADS UP! You must be willing to work more than regular hours – this is not a 9-5 work. This is work-as-many-hours-as-you-want job so you could make more money for yourself because you'll need to bring in results! I want someone who care about results and won't give me excuses for why things aren't working but will look for solutions himself. IF YOU THINK YOU ARE A GOOD FIT, Then apply by saying “I’M IN” on your Cover letter and tell me why you're so passionate about having this job. I want young, enthusiastic, positive people who want to have the option to earn more based on results and action they're taking. If you’re in doubt, then let’s not waste each other’s time and please don’t apply.
Skills: Live Chat Operator chat support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a number of customer service agents to join our technical support team. Our company provides web hosting, server and datacenter services to small business customers across Australia and New Zealand. Part of this relates to video game servers - so an interest in PC video games is advantageous, but not essential. Please mention this in your application if it applies. IMPECCIBLE written and verbal English is essential for this position. You must have an interesting personality - we're a fun team and we want you to be a part of it. You must be able to interpret customer's feelings and emotions, and write friendly but professional replies. Customer support will predominantly be via email and live chat, but phone may be a part of it. Sales experience is a bonus, but there is no outbound cold-calling for this position.
Skills: Live Chat Operator Customer service Email Technical Support Technical Support