We recently published an opening like this but have another opening.
We are a provider of Website Live Chat services for businesses. In short, we chat with our customers' website visitors to answer questions and turn them into leads and sales.
We are currently adding to our team of live chat agents as our customer base is growing.
We have worked with virtual teams since 2006. We have a great understanding of what we need to provide to you to ensure you can succeed in this position.
Here's what we have to help you succeed with our company:
- Training resources via our private team website, including video tutorials, quick checklists to use during work, etc.
- A defined "conversation flow" to help you manage website chats effectively. You will *not* be expected to just "handle chats". We've developed a simple framework that will help you know what to do in different situations.
- A well designed chat software that includes templates for common questions of website...