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Phone Support Jobs

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Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We're looking to assemble a boutique freelance staff of Virtual Assistants that specialize in handling Live Chat and inbound Call Services, as well as email correspondence. We're looking for 4-5 Virtual Assistants to handle these tasks on an ongoing basis. Please specify which shift(s) you can work. Shift 1: 7:00 AM - 1:00 PM Central Time (Canada/US), Monday-Friday Shift 2: 1:00 PM - 7:00 PM Central Time (Canada/US), Monday-Friday Shift 3: 7:00 PM - 1:00 AM Central Time (Canada/US), Monday-Friday Shift 4: 10:00 AM - 4:00 PM Central Time (Canada/US), Saturday-Sunday Fluent English, a broadband connection, and a set schedule of 12-30 hours a week a must.
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking to hire someone for 2-3 nights a week and possibly some weekends to work for 2-3 hrs per shift to handle my social media and live streams, chat rooms, and postings for various sites. I am video gamer and I create videos for several sites and I need help to promote these videos through social media to get more views and subscriptions. This is a ongoing job probably best suited for someone with a Personal Assistant background. However, I am open to work with the best person who fits my style and has personality. I also host gaming tournaments so person would need to be available to admin those tournaments. This is a part time position with room to grow. Person must have a usb headset, web camera, and good stable internet connection and must be willing to be seen and recorded on Webcam while chatting about game footage. Your setup will be tested upon hire. You must be able to read, write and speak English well. You also need to be capable of building a rapport with me and...
Hourly - Est. Time: More than 6 months - Posted
I'm looking for a Virtual Assistant to assist our online training company with behind the scenes work. You will be working with the company owner. This is a part time position with the opportunity to increase hours and pay for the right candidate. Your responsibilities: - Research using the Internet or other information databases - Social Media management - Email management - Making phone calls to confirm appointments and other admin tasks - Other miscellaneous tasks that can be performed online/by phone - Must be accessible, online and on Elance Work View during agreed-upon office hours - we can be flexible to a certain point Your qualifications: - Broadband Internet connection - Good computer skills - Will need to have Microsoft Office software - Call center or VA experience - Strong understanding of Internet and online communication tools - Skype account (so you can join training and meetings and make phone calls) - Good spoken English - Strong communications skills and attention...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Full time Transaction Coordinator for busy Real Estate office. Responsible for the processing of all buyer/seller mutually accepted contracts set to close. - Manage all mutual transactions set to close 2 weeks prior to closing. - Manage all contractual deadlines to stay in WA State compliance. - Communicate with Agents, Escrow, Lenders and Clients throughout the process. - Maintain all files through companies online Transaction Database. Create and submit all Commission Disbursements to Agent and Escrow to close. - Assistant Agents with all mutuals to a successful close. - Be available by phone and email to all Agents, Staff and Management during business operating hours. Required: - Must have prior Transaction Coordinator experience - Must be fluent and experienced with WA State real estate contracts, compliance and guidelines - Strong administrative, communication and customer service skills - Highly organized and a good problem solver - Strict attention to detail -...
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi, Looking for a CSR ninja who has had atleast 3 years experience working with web startups. You will be handling customer on boarding, pre sales and support for technology product startup company. This is a niche offering. (VPN) Average of 20 tickets a day and 5 calls per day to be made. This is a part time position but requires commitment of a solid 3 to 4 hours a day. This is a hourly billed job. You must be available on skype, slack and phone . Looking only for native english speakers.
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Online sales through 'chat' email and phone. Excellent spoken and written english is essential. Logistics focus may be included over time with tasks connected to planning deliver schedules and updating clients with del lead times and days for delivery. We use a variety of software tools so a good IT capability would be necessary. Speed and confidence in learning new skills would be preferred. We would prefer a late night (UK time) work pattern and Sunday working, (Saturday off plus another week day Friday if you prefer also off). So we think a candidate from India or that general area may be better suited. Plus general operations assistance and support as needed. This is a complex role that requires only best administrative capabilities. The applicant must have a proven track record of excellent success in this type of pressurised role.
Hourly - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
The Bilingual Customer/Techincal Service Representative is primarily responsible for delivery and execution of exemplary customer service and follow up calls for our clients. Work to be done from home. Hours are flexible. Responsibilities: Deliver service and support to end-users using and operating automated call distribution via remote connection or over the Internet Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Research required information using available resources; Follow standard processes and procedures; Identify and escalate priority issues per Client specifications; Redirect problems to appropriate resource; Accurately process and record call transactions using a computer and designated tracking software. Qualifications: Proper phone etiquette Ability to speak and write clearly and accurately; Demonstrated...
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Job brief As an Administrative Assistant/ you will be responsible for providing administrative support to ensure efficient operation and to record all financial transactions, including purchases, sales, receipts and payments. You will support managers through a variety of tasks related to organization and communication. You will communicate via phone and email ensuring that all administration tasks are completed accurately and delivered with high quality and in a timely manner. You will post information to accounting journals/software and reconcile accounts to ensure their accuracy. We are looking for an skilled bookkeeper/admin assistant to record all financial transactions, including purchases, sales, receipts and payments. You will post information to accounting journals/software and reconcile accounts to ensure their accuracy. Hours You will start 20h/w when training (1PM-5PM EST) while training (2w) with potential to get to 40h/w Responsibilities - Maintain a large Google Spreadsheet...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
The right data entry / customer service candidate must demonstrate excellent computer skills and expertise with a variety of software applications including spreadsheets, presentation, and graphing software are required. Demonstrate organizational skills, logical thinking skills, keen attention to detail and a positive attitude. Must be able to work collaboratively in a team environment with a high degree of initiative and self-motivation. Must possess excellent time and project management skills to handle multiple priorities and concurrent projects to meet deadlines. Superior oral, written, and interpersonal communication skills are important.