Technical Documentation Jobs

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Hourly - Expert ($$$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
I am looking for someone highly skilled in creating systems manuals and working procedures for business. I own a brick and mortar fitness business and want to create a highly-detailed step-by-step instruction manual (think E-myth) for processing and tracking leads to customers. The end deliverable should be a "Customer Journey Map" -a concise manual (PDF and necessary metric-tracking google docs) that would allow me to hire a VA or customer service rep (working remotely) who can then easily understand and implement the processes with minimal training. Included in the Manuel should be: - handling initial phone calls and/or emails from prospective customers. -outlining all the email and phone scripts needed to communicate/follow-up with prospective customers -detailing the steps to set an appointment and enroll a new client -outlining all the necessary steps to track the process flow or Lead--->Customer -process flowchart outlining entire process -Be able to create tutorial videos, images, etc. if needed. The following article outlines what I have in mind: http://www.patlive.com/blog/customer-journey-mapping-for-small-business/ Most of the steps and scripts are already written they just need to be refined, and organized into a clear and concise package. I want someone I can send these existing steps and speak with me to draw out the remaining steps, organize them, and help improve upon them. someone who is familiar with the following books on process documentation is a HUGE plus: Work The System by Sam Carpenter E-myth by Michael Gerber Please include samples of process documents you've created in the past.
Skills: Technical Documentation Job Description Writing Process architecture Technical writing
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
We have some REST API docs that need improving and updating: * Improve clarity of the current documentation * bring the documentation inline with the actual API (there are some places where the API doesn't behave exactly as documented) * extend the documentation to ensure it's complete - there are currently some return fields, etc, that are not documented at all * extend language examples to cover a complete set of languages (bash, python, java, javascript, .net, ruby, php) Whilst this is a one-time project, we have a number of other APIs that are either being written or need review.
Skills: Technical Documentation API Documentation Technical writing
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Looking for a product/technical writer with experience in creating client-facing and easy to consume content. Ideal candidate would have experience creating documentation on how to use product features for diverse audiences. Methods include documentation, tutorial videos, web-content, etc.
Skills: Technical Documentation Content Writing
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
On a daily basis we require a skilled English native speaking person to proof read our updated guides, marketing emails, etc. We also need you to put together a new structure for our online documentation that streamlines the implementation process as well as helps current users to use our software effectively with little input from our support team. The application has over 2500 screens and 50 modules so please apply only if you have experience with large systems documentation.
Skills: Technical Documentation Proofreading
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
We are looking for a series of writers who can research and provide articles of 1000-1500 words on new emerging technologies. Must be a high level researcher who has excellent knowledge of technologies such as Big Data, Cloud and IoT. You must have excellent English writing and editing skills as work will not be accepted and paid for if unless work is completed. Please provide samples and experience of your work for consideration. If you have a LinkedIn account please provide as this will be required for verification.
Skills: Technical Documentation Academic Writing Big Data technical analysis
Hourly - Entry Level ($) - Est. Time: Less than 1 month, 30+ hrs/week - Posted
We're a startup company that needs some help writing an online manual (from scratch) along with technical documentation for our online help section of our website in the form of FAQs with screenshots and good documentation. We have 5 web based interfaces and an iPhone application to write a manual for. You should have experience writing great content, be able to start immediately, and show us you're great at what you do. No formal requirements other than being native or advanced with the English language, along with great writing skills. Experience using Confluence is a plus. We're ready to start when you are.
Skills: Technical Documentation Technical writing Writing
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
We are looking for an experienced technical writer who will be able to communicate with our engineers and convert the design and build into technical content that we need to submit as part of our project deliveries for various clients. These projects have Server hardware, software, networking functions and specialist high availability and continuous computing software solutions included. It will also include things like, design docs, configuration documents, test plans and reports etc. If you have worked in this kind of project please do apply for the role.
Skills: Technical Documentation Technical writing
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
We need approximately (6) simple 3-D technical drawings created to emulate the style of illustrations already developed in our instruction manual. We need drawings for 3 different LED power supplies, and then a slight variation on those same three drawings for a total of 6. In the first attachment ADOBE ILLUSTRATION SPECIFICATIONS: 1) All artwork must be supplied in Adobe Illustrator CS vector format (.AI or .EPS files). 2) All artwork must incorporate two colors (black and one PMS spot color) according to illustrator specs and file provided at time of hire. 3) All artwork will incorporate 3-D perspective. 4) All artwork will emulate the existing style of illustrations contained in the LED instruction manual (see attached manual). 5) There will be two sets of illustrations for 3 different types of LED power supplies. The first set of drawings will depict the power supplies with the end caps on, and the second will depict the power supplies with the end caps off.
Skills: Technical Documentation 3D Rendering Adobe Illustrator Drawing
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We are an IT outsourcing company. Now we have a big contract for mobile app development. We need someone for this project who can fast and professionally build a SRS for app and web in English. Requirements: You must have a proven experience in building Software Requirements Specifications with examples of your previous work. Please use the words "SRS" in the second sentence of your application. This is to weed out all those annoying auto-applications. Regards, Oleg
Skills: Technical Documentation Mobile App Development technical analysis