Technical Documentation Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi All, We have a standard XML API that some customers use. We would like a step by step instructional document, that shows how you can integrate our API with SalesForce. Final documentation will be a single Word file, in the company template (we will provide). Needs to be easy to read and understand, and in plain English. To weed out spammers, please quote "GO QLD" as the first line in the job application Thanks!
Skills: Technical Documentation API Development API Documentation
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Our company expects you to perform the following responsibilities, Design and develop custom develop application or program as specified in the terms of reference mobile Android application and integration with Web Services development tool. Strong writing detailed documentation for the operation of the program by users and computer operators.
Skills: Technical Documentation Document Control Software Documentation
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
We need help redeveloping 3-D vector art in Adobe Illustrator from scanned images. We will supply approximately 30 scanned drawings to be customized according to the stylistic specifications below. Please see attached artwork for examples of the most simple and most complex illustrations to be created. *Please Note: We DO NOT want an exact reproduction of the scanned art, but want it slightly modified and stylistically customized to meet our specifications below. ADOBE ILLUSTRATION SPECIFICATIONS: 1) All artwork must be supplied in Adobe Illustrator CS vector format (.AI or .EPS files). 2) All artwork must incorporate two colors (black and one PMS spot color). 3) All artwork will incorporate some 3-D perspective. 4) All artwork will incorporate some additional product detail as shown in photographs supplied by our team. We will also provide an instructional manual to give context to the meaning of the illustrations.
Skills: Technical Documentation 3D Rendering Adobe Illustrator Drawing
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We are Reciprocity, a SaaS compliance software company. We make a proprietary software that helps customers manage their compliance needs. We need a US SysOps engineer to collaborate with our Slovenian dev team in doing customer deployments, writing documentation, and improving product. Responsibilities: Design, implement and deliver software and infrastructure to improve the scalability, availability, and efficiency of Reciprocity’s services Collaborate with developers and customers in the deployment and scaling of on-premise product Perform deep dives into reliability issues, partnering with software and systems engineers across the organization to produce and roll out fixes Write documentation for customers Requirements US citizenship, a strong Linux background, basic proficiency in Docker, clear writing style for writing documentation for customers. Experience in a modern web programming environment
Skills: Technical Documentation DevOps Docker Linux System Administration
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
• Log into phone system and become available to receive incoming calls • Respond to all New incidents and Email incidents • respond to any “Red flags” / “Work in Progress • Assist customers professionally and courteous at all times when answering questions regarding issues, concerns, product information etc. • Return all voicemails within a 15minute period of it being assigned • Report to supervisor any voicemails that have not been returned and why • Knowledge of all Q-see products, installations, and troubleshooting techniques • If no calls are on phone system queue you need to respond to non-phone incidents and reply professionally and courteously to customer inquiries and responses. • Use of internet is allowed only for job related purposes only • Train the Spanish call center to be knowledge and prepared for the product launch in Spanish Speaking Countries • Weekly Report to Supervisor • Translation if needed in priority/fast turnaround
Skills: Technical Documentation Call Handling chat support CRM
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
We are looking for a technical writer who can edit and rewrite wordpress case studies of around 1500 words, and also write press releases for the same (at least 300 words). Writers with previous experience in writing articles on WordPress and Woo-commerce preferred. Only native English language writers need apply. Further details would be provided to the ones selected for interviews. Please apply with samples of your work in WordPress and other technical fields. Thanks
Skills: Technical Documentation Content Writing Editing English Proofreading
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I need to find the points of contact factories in China for Technical support and International Sales. The individual will be required to hold 3 way conversations with translation between the US team, Chinese team and yourself . You will need to coordinate with the manufacturers on behalf of our company. Factory visits and audits and arrangement the shipping of manufactured products and help vendors with a new product. Must be located in a major city in China and readily available for Wechatting, Skyping and emailing . Must be able to speak to the factory with a technical vocabulary and handle detail work. We will supply you companies and you will find out the points of contact for establishing the relationship. You will also be required to find suitable companies that manufacture goods based on our sourcing engineering requirements.
Skills: Technical Documentation Negotiation Product Descriptions Product Development
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
THIS IS A LONG TERM PROJECT FOR A DETAIL-ORIENTED PERSON! I'm looking for a freelancer who is available each month to develop ~5-7 sets of "email documentation" by following very prescriptive instructions. If this project works out well, there is a definite opportunity for additional ongoing freelance work with my digital marketing company. ****MUST BE WILLING TO SIGN NON-DISCLOSURE AGREEMENT/ INDEPENDENT CONSULTING AGREEMENT, and not use any of this work in your online or offline portfolio. *** Project Description: 1) We need 5-7 sets of this "email documentation" each month. For each documentation set, I'll send you a proof of what the email looks like, and a list of URLs. 2) You'll follow 2 extremely detailed sets of instructions. The first set of instructions tells you how to add tags to the URL (via an excel document). The second set of instructions tells you how to create a programming brief with these tagged URLs (via a Word document). 3) Upon completion of the excel document and word document, you'll submit the 2 documents to me for review. I estimate that each set of documentation will take you ~15 minutes to develop, so I need an ongoing time commitment of ~2 hours each month. The time may be in 15-minute increments, or it may be all at once (will vary by month). When I send you a new request, I need deliverables turned around within 24-48 hours. Required Skills: Expertise in Excel - Required Expertise in Word - Required Basic Project Management/ Timeline Management - ideal Familiarity with basic HTML - Ideal Familiarity with basic email programming - ideal Qualities I value in a freelancer: Detail-oriented Timely (responds to messages/ emails within 2-3 hours between the hours of 9am EST and 6pm EST; and delivers requested email documentation within 24-48 hrs of receipt of assignment) Professional Please see my other job listing that is currently live. Ideally, I'd like to find one freelancer who has the experience/ skillset to do both jobs. If this is you, please apply to both jobs - you'll automatically make my "short list"! To apply for this job, please fill out and sign the attached Non-Disclosure Agreement document, and send it to me via Upwork. (To summarize the NDA, I'm essentially asking that anything I share with you (which may contain client assets, etc) remains 100% confidential, and will only be used for the purpose of this application process.) Once I have your signed NDA, I will start the interview process. Thank you in advance for your application!
Skills: Technical Documentation Data Entry Microsoft Excel Microsoft Word
Hourly - Entry Level ($) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
We have a new mobile (iOS & Android Apps) and SaaS online dashboard product. We are launching shortly and requires an online FAQ / Knowledgebase (Zendesk) for setup and commonly asked questions (some will be provided, some from you). Must have previous experience in technical manuals / guides for mobile. Please include previous work samples when applying.
Skills: Technical Documentation Software QA Testing technical analysis
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for someone to produce technical blog articles and tutorials for specific technology stacks that we provide. See here for an example: Also, the articles and tutorials would be specific to these offered stacks: We would like to post blogs to our site as well as integrate into our social media feeds. Ability to write a PR release for newly released products would be a plus as well, but the technical writing is more required. We would also like to produce screen cast videos / tutorials similar to the following both in conjunction with the blog posts, and/or in place of them:
Skills: Technical Documentation Amazon Web Services English Grammar JavaScript