Technical Support Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Seeking a pro computer person to set up, manage and monitor multiple PC's running various software. We use windows VPS servers running windows 10. Must be able to install software and operating systems. Must be familiar with MS Excel and Google docs. Full Time work 40 hours per week. Constant reliable work but we expect EXCELLENT WORK. Must love working on computers and be very familiar with windows. 9-5 PST is preferred if possible with daily reports on progress.
Skills: Technical Support Computer Skills
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
responsabilities may include, but not limited to • Support a high volume of inbound and outbound calls • Communicate with customers • Learn, Follow our procedures in ordermaint our performance standard, be on time for work following the agreed schedule in order to achieve the company's daily goals set for you • this is a team work enviroment, be able to comunicate and escalate calls to resposible coleague Job Requirements: • Flexible hours a must to support our 24/7/365 growing business • 2 years of customer service or call center experience preferred • Strong verbal and written communication skills • Strong computer skills • Ability to manage stress – this is a rapidly changing company! • A team-player and task oriented mentality • Spanish or Mandarin language skills are a plus
Skills: Technical Support Customer service Customer support Data Entry
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Are you an experienced Technical Account Manager who's great with people and wants to work with a great startup team? This job posting is for EditionGuard, a well-established service geared towards eBook self-publishers. Our tagline is "Securely sell eBooks. Your Way." which we strive to do by providing a great user experience and the necessary eBook sales tools to our customers. You can see our website at which can give you more of an idea about our brand. Interested? Read on! The main responsibility for the Technical Account Manager would be to support existing customers with technical issues such as setup and integration as well as driving sales for our service by converting visitors to the website into paying customers. -------Key Responsibilities------- -Learn about our product and develop a thorough understanding from content available on the editionguard website and knowledge base -Available to take customer calls during Eastern Standard Time work hours (9 am to 6 pm) and able to do consultation callbacks -Phone sales and support (paid calling account would be provided) -Intercom sales and support -Generate sales leads -Focus on selling the product as it is (should not entertain any customization requests) -Update our Knowledge Base as the product evolves with technical documentation, tutorial videos etc. -------Skills and Experience required--------- -Must be pleasant, polite and must possess an amiable personality -Must have native English and excellent written verbal communication skills -Must have good knowledge and understanding of IT, web technologies and technical terms -Must have a proven track record of supporting and selling web based digital services -Must be available to deal with customers on weekdays 9 am to 5 pm Eastern Standard Time -Must have a desire and commitment to work long term -Must have a drive for results Start your application with "I read everything" so we know you're serious about the job and not just spamming. We pride ourselves with providing top notch products and services to our customers, so only pros with a proven track record and top notch skills need apply. Thanks for your interest!
Skills: Technical Support Phone Support Technical Documentation Web Services
Hourly - Entry Level ($) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
Hi, I will need assistance in brainstorming an idea for a scientific journal type of article. I would write it up and have YOU edit it because you are the expert who understands how it needs to be done. Abstract Intro Methods etc. If you can do this AND have experience, just let me know and apply. If you've read this far, then put "Chicken Nuggets" at the top of your proposal.
Skills: Technical Support Scientific Research Scientific Writing Technical writing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are looking for onsite it support freelancer who can go to the customer site and work on the hardware replacement / troubleshooting activity. He should have good experience working on Cisco IBM, HP, Dell equipment and must be good with local and English language.. All level of freelancer from any country/city are most welcome to join us and we will immediately hire you and start outsourcing the work. This would not be a one time job. if you are interested working with us for long time as a freelancer then only send us the request. Please do contact me on skype "nsonisscs" for further discussion.
Skills: Technical Support Cisco Certified Network Associate (CCNA) Computer Hardware Installation
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Are you awesome at customer service? Do you want to make every encounter with every client or prospective client the best experience possible? Do you love talking with people and helping people make the right decision and finding solutions to resolve their issues or questions? Are you a rock star and want to be part of a rock star team of customer experience professionals for one of the hottest new business categories and the future of technology? If this is you and you meet the qualifications below then we should talk about your future. Minimum Qualifications: - Speak, Write, and Communicate in English like a native. - Good internet technology understanding (do you know what a Port Forward is). I don't need you to solve the issue but I need you to be able to understand the issue. - Available to work regular hours 5 or 6 days a week. I am flexible with the number of hours a day and hours of work (immediate needs are for 8am - 6pm (Pacific Standard Time). Duties: 1. Answer sales inquiries via phone, online chat, and email (we use zendesk for all inbound inquiries and help questions). 2. Provide tier 1 technical support and interface with tier 2 team as needed. 3. Provide customer support service (e.g. billing, shipping, service issue type questions) I'm looking for the best and the brightest. I'm looking for people that can do a great job today but want to be the customer service leaders of tomorrow. If you have read this post and think you can do the job then send me a brief introduction about yourself.
Skills: Technical Support chat support Customer Retention Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a leading seller of security related products and we are looking for an experienced customer service person based in Venezuela to manage customer service emails and phone calls from USA based customers for technical home security product. The ideal candidate LIVES IN Venezuela and will have: - At least 1-3 years experience on customer service - Excellent English communication and written skills - Experience using helpdesk system Zendesk or Freshdesk - Excellent internet connection with backup computer - Be proactive and passionate about work - Be responsive The position has opportunity to grow to other roles and areas within the company.
Skills: Technical Support Content Writing Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
we are looking for a professional & efficient virtual assistance/technical support executive the jobs responsibility of the candidature would be making offer invoices & pro-forma invoice by our crm system inbound & outbound call handling provide remote technical support & remote installation support to client , maintain stock , maintain A/C in online portal like amazon , flip cart etc the technically sound candidature from any software or IT back ground is preferable however the other experienced candidate who have good experience in similar field may also apply
Skills: Technical Support chat support CRM Customer Retention