We are looking for someone with excellent customer support skills, who is available Monday to Friday 10am AEST to 1pm AEST, to join our teams in Sydney and India. The successful applicant will have excellent English spoken and written skills and be able to work independently. Familiarity with Google Analytics and WordPress administration is required.
This is a newly created position which will develop over time, but initially the applicant will be organised and efficient, able to write business reports, respond to client email enquiries and support tickets, and escalate and monitor incidents as they arise. A key function of the role will be user testing of newly developed websites for accuracy and presentation.
A working knowledge of any of the following is desirable but not a pre-requisite: Google AdWords, SEO, Social Media Marketing, WordPress developer.