Virtual Assistant Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Our company needs a genuine, polite, hard working, and honest individual to help with admin support. 2 years minimum administration and customer service experience is a must. Tasks Answer customer emails. Deal with applications and keep them organised on our systems Call back customers via skype Help make arrangements for courses Assist the Director
  • Number of freelancers needed: 2
Skills: Virtual Assistant Administrative Support Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking for a person that is able to make phone calls to potential sellers for my growing real estate business. Here is the basic description. I mail postcards and letters to potential sellers and have them call a 24/7 answering service that will collect basic information from the potential seller. This info will be sent in an email to you and me. Within 24 -48 hours you call the seller back and get a property information sheet filled out that details the property information as well as some seller information. I have an editable PDF file where you fill in all the info and then email it back to me. The sellers are based on the Eastern Time zone so you will need to have to be able to make calls mainly in the Noon to 7 PM timeframe. You need to work independently where I don't need to be constantly reminding you to see if you made the calls. Currently this is will take 2-5 hours a week.
Skills: Virtual Assistant Call Handling Customer service Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for an Excellent VA to work with us full time during US Eastern business hours, who is very thorough, meticulous and gives attention to details and above all, is consistent and owns the responsibilities assigned to us. We have Zero Tolerance for Absentee without notice, Sloppy work & Errors. Nature of the project We sell online information based products related to male health, targeting Men of ages 30 to 65 that requires efficient communication and in-depth knowledge of the online courses offered by the company. Product portfolio includes courses under the categories: health, dating, sex and ED. VA must maintain two-way communication and should bring up ideas to retain customers and minimize product returns. Skill sets Required. We are looking for some one with the following skill sets: Excellent communication skills - should provide regular feedback to senior management Should have Project Management Skills Has the ability to work as a tele-agent Getting training and executing new tasks as they are assigned, in given time. Documenting process details, Standard Operating Procedures and training manuals for new process/products. Adhere to all quality standards and processes Undertake regular project reviews with all involved in these processes to ensure transfer of knowledge Proficient in Microsoft Office Suite/ Google Apps/ Dropbox / Experience in GetVero / Dapulse / Slack etc is a plus. Giving attention to minutest details especially while handling chargebacks and newsletters. Job Responsibilities would include: i. Scheduling Emails on Daily Basis (Email blasts . sending newsletters) ii. Online Product Testing, (will be responsible for testing sales funnels, new product links and place test orders to ensure every thing is working fine). iii. Customer Relationship Management - responding to emails/phonetags and making calls. iv. Administrative Support & Back-end Office Services, e.g. processing refunds, providing access, email scheduling, resolving customer Issues. v. Handling Chargebacks (Preparing response for Chargebacks to present our case to bank. vi. Creating Email sheets (for email scheduling) for the whole month according to Calendar. vii. Storing Username/Passwords viii. Giving attention to minutest details especially while handling chargebacks and newsletters. ix. Handling other misc. tasks as assigned by us. Successful / shortlisted candidate will be selected for a 3-4 weeks Trial period where you will be trained thoroughly on all aspects of the project. Successful completion of Training program & Super execution of tasks as taught will guarantee employment and a very long term relationship. Our budget is USD 2.5 to 3:00 an hour!(inclusive of upwork fee). You will be required to sign a Non disclosure / Confidentiality agreement. To ensure, that have read and understood the job description thoroughly, please include "Super VA" on the first line of your proposal and submit your application with your complete Resume and a voice sample recorded in English briefly telling us about your self, your educational background, work experience and your competencies. You may upload the voice sample on vocaroo.com and share the link. Thank you,
  • Number of freelancers needed: 2
Skills: Virtual Assistant Administrative Support Customer service
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
Need a virtual assistant for my agency with role of business developer, bidding on different online platforms, managing different contracts and team. We are looking a candidate with good communication skills, passionate and honest one. Long term job for the right candidate. Thanks
Skills: Virtual Assistant Business Development
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a US-based ISP provider and planning to expand our network. In line with this, we are looking for administrative support from the Philippines. Our VAs will handle day-to-day tasks from administrative to back end office support. Some of the tasks are as follows: - Social media management - Calendar management - Data management - collecting data for docs, sheets, presentations - General Bookkeeping: Entering transactions, receipt management, etc. - Online research (Market research*; specialized Internet research) - Client and partner management - gifts or cards to employees/clients - Planning business and personal trips - Running weekly company meetings (Take transcription and handle correspondence; prepare, collate and ship proposals and meeting materials) - Handling calls, emails, texts, etc. - Manage contact lists and customer spreadsheets - Handles utility bills and balances books of accounts - Database Building / Updating Contacts or CRM - other tasks as assigned related to the job We will be having 2 shifts per day and we are keen to maintain a long term working relationship with the most qualified candidates. Paid training and trial period will be given. Please start your salutation with, “Hi XL Broadband” so we'll know you read the entire job specification. Apply now!
  • Number of freelancers needed: 3
Skills: Virtual Assistant Administrative Support Email Handling Office Administration
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Target hourly rate is about $2-3/hour to start, obviously increasing upwards with experience (top tier staff handling projects average up to $100-$125/hour). You have a very short time to get on-boarded and learn the job, so if you are not highly available at the start, DO NOT APPLY. Successful freelancer: up and operational in 15 - 30 minutes Unsuccessful freelancer: took a month to explain this job in various emails and still didn't get it. You are given strict deadlines from the start to minimize job failure. Job description: Job requires analytical skills and a lot of autonomy to do the logical thing in most cases. You must be available 8am - 5pm Pacific Time (Vancouver/Los Angeles). Time is not flexible. Customers do not request help during the time they are sleeping - thank you. Your job is to look at incoming items, provide front-of-line responses during business hours (PST/PDT), find and assign items to a case if it's open and notify upper level staff of any incidents. --- We communicate regularly with our clients and need someone to work with us up to 3 - 4 hours a day (5 - 7 days a week) to manage these emails by: * responding to requests from clients, * categorizing messages (using our filing system) and * ensuring important and unread messages remain unread, so they may be reviewed by our more experienced staff. This job requires excellent written English skills (you need to comprehend the client's request) as well as the ability to understand and follow instructions carefully. You must be able to communicate with your manager in a timely manner. It would be appreciated if you could fix the time you will be doing the work on a daily basis so we know exactly when we can expect to process incoming mail. It is an must to have Microsoft Outlook installed and a fast Internet connection. Outlook 2003 is not compatible with our server but do tell us what version of Outlook you are using. ***** Provide us with your result from speedtest.net (the PNG link, please, no attachments, no other erroneous data) in the very first line of your application or cover letter so we can ensure your Internet is fast enough for our needs and to ensure you have read this message in its entirety. + If your speed is less than 1.5mbps up and 1.5mbps down, please don't apply. There is no way you can do this job. You wouldn't even be able to connect Outlook to our Exchange server - so PLEASE don't waste time, ok? + If you don't have Outlook on a late-model PC, please don't apply. + If you are located in India, Bangladesh, Pakistan or Sri Lanka or you were born or raised in these countries, please DO NOT apply (you will be reported to UpWork and your likelihood of being seen on other jobs goes down). Also, this job is a long-term job, it is a repetitive job, if you feel that you're not going to be around in 2 months or 6 months, please don't apply. We have been running this business and have had this need for over 14 years. --- Skills: basic, Outlook, English, Language, Categorization, Helpdesk, design, microsoft-outlook, categorization and filing
Skills: Virtual Assistant Customer service Email Handling Filing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hello, We run an online business and are looking for someone to help us on an ongoing basis with online marketing tasks, customer support, and administrative tasks. We're looking for someone to help us during the week about 4 ours a day, ideally long term. Great written English is a MUST. You will do a variety of things around online marketing on an ongoing basis, including: - basic graphics editing (mostly modifying existing graphics) - creating and managing social media accounts - managing online advertising (Google Adwords, Facebook, and others) - responding to inbound customer support email and chat - doing outreach to press and bloggers for coverage of our services You should be fairly tech-savvy (you won't need to code), detail oriented, reliable, and positive. Please let me know: 1. Your hourly rate 2. What hours you are available 3. Why you are a VA, what you enjoy most, and what kinds of companies you love working with Thanks, Aaron
Skills: Virtual Assistant Administrative Support Customer support Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
• General Information and consulting – • Account setup - Brand registration – • Manual and bulk inventory upload – • Customer Service in German native language – • Developing policies and processes – • Product listing creation from scratch in English, German • Product listing translations from/into German, English • Product promotions and pricing strategies – • Reputation management – • Ethical verified and unverified purchase product reviews – • Return Management – • Provide information about products and services • Take orders, calculate charges, and process billing or payments • Review or make changes to customer accounts • Handle returns or complaints • Record details of customer contacts and actions taken. • Fulfillment • Review and select standard responses for answers or solutions • Accountable for sales/customer service in Amazon Germany • Monitor inventory, after sales invoice colmex, cloud base system for invoicing. • English speaking is a must • 2-3 hours a day.
Skills: Virtual Assistant Administrative Support Call Handling Email Handling
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
Hi there! I'm seeking a personal assistant with great writing skills and research abilities. I'm doing an online women clothing store and I need some help on the side. YOU MUST BE TECH SAVVY. This is a part-time position. Pay = $4/hr
Skills: Virtual Assistant Writing