Voip Software Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I am looking for somebody experienced with Twilio TwiML/API/Etc. who can setup a TwiML Bin for one of my numbers. I want 2 code examples to do the following. 1) Use any Caller ID of my choosing for call forwarding, as well as outbound calls. 2) Record both sides of the calls. 3) Use Twilio backend system to track call recordings per phone number. I want to be able to view ALL recordings for inbound/outbound calls. I will want to verify everything is setup correctly. (If you have a better suggestion I am all ears). I doubt this will take somebody very long, so I have no problem paying for an hour or so to have you walk me through the Twilio Admin System. I want this done ASAP, since I plan on launching my latest campaign in a day or so. I got the Call forwarding to work perfectly, but I cannot figure out the call recording part. Ideally, I would prefer to hire somebody on an ongoing basis to help me setup multiple campaigns with Twilio. I have a bunch of ideas I want to bounce of an experienced coder.
Skills: VOIP Software Twilio API VOIP Administration
Hourly - Expert ($$$) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
Hi, Note: It is required that you have prior experience with provisioning Polycom UC phones using a provisioning server, please do not apply for this job if you do not have prior experience. Jo descriptions: We have a couple of Polycom VVX 500 and CX3000 UC Phones (Skype for Business enterprise voice). Requirement is to setup a Provisioning Server with required configuration files to automatically provision these Polycom phones. We already have following configuration completed: (1) Existing Skype for Business Server with DNS records for auto discovery, SSL etc. (2) FTP Server to use as a provisioning server (3) DHCP options added for Polycom phones To do: (1) Configure the master configuration file and phone specific files. (2) Customise Polycom configuration files for correct dial-plan and user specific settings for 6 Polycom VVX phones. (3) Customise Polycom configuration files for correct dial-plan and settings for CX3000. Desired outcome: (1) A new Polycom phone is plugged into the local area network. During the startup process phone automatically finds its configuration server using DHCP option. Phone configures itself using it's custom configuration file. Phones upgrades its firmware to the latest SfB compatible version. Phone is ready for use. (2) User makes changes to phone settings using interface in the phone. Every 1 hours, phone downloads it's custom configuration file from the provisioning server and reapplies it's custom settings, thus overriding user's settings. To know kind of work to be carried out, please check http://blog.schertz.name/2013/05/provisioning-polycom-sip-phones/ Estimated time: 16 hours (but you suggest how soon you can accomplish this)
Skills: VOIP Software Microsoft Lync Server SIP VOIP Administration
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
We run a small voip service and clients are starting to request a desktop application. We're using Asterisk with Kamailio as an SBC. We'd like the app to work both on the desktop and in web browsers (mainly Chrome but IE 11 support would be nice). We're looking at a node-webkit app possibly but are open to suggestions. We'd like the app to provide the following features Playback and manage voicemail (we're storing voicemails from asterisk in mysql) An office wide chat system (looking at mattermost) Screen pop notifications showing caller id information when a call comes in for the user. Integrate a SIP dialer, something like SIPML5 https://www.doubango.org/sipml5/
Skills: VOIP Software Asterisk
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
The Santa Monica Coworking and Conference Center is a premier co-working space in Santa Monica California. We are interestd in freelancers to take over the administration of our NEtwork, Cisco Meraki Networks, VOIP System, Asterisk, and Printer help. I assume if the person is not local to california we will have to use him / her in conjunction with a local person in case site visits are necessary.
Skills: VOIP Software Asterisk cisco routers Network Administration
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
The main goal is to provide support to clients via emails and phone, format documents and data enter. You MUST be available to work Mon to Fri during business hours (Australian Time). You must address how you meet the following criteria to be eligible for a phone interview: 1. You must have experience in using VoIP calls from PC. You will be required to use your PC for answering calls. 2. Strong speaking and writing skills required. 3. Excellent skills in basic office software - such as Word, Excel, PowerPoint, Outlook. 4. Experience in resolving customer complaints 5. Able to prioritise work tasks effectively for a work day 6. Create business documents, such as letters, marketing emails, brochures etc. 7. Be proactive in performing duties and in dealing with clients
Skills: VOIP Software Administrative Support Customer service Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We need a developer ideally that has direct experience integrating Vicidial with Vtiger. This is how it is done, please view...http://vicidial.org/docs/VTIGER.txt If you are confident you can do this and provide us ongoing support for the next 12 months please apply for this job. We need to create an outbound and inbound CRM / call center system, we currently have 5 sales agents and plan to grow to 10 within the next 12 months. We currently use Vtiger and Ring Central, but the outbound Ring Central calling costs are to high and Ring Central is not currently integrated with our Vtiger system
Skills: VOIP Software
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Please read the description listed before submitting your application. Requirements: -Technical competence (understand software, hardware, networks, etc), MS Office and English proficiency - Excellent communication skills. Someone who is able to convey information to customers clearly and properly. - Team player, Punctual and Dependable - Ability to learn and follow protocol and guidelines. - Willing to gain Product Knowledge; understand its features and confidently present these as benefits to our customers. - Experience in a fast-paced startup environment. Call center experience, knowledge in VOIP and predictive dialer and experience in marketing, customer support and sales is a plus. - Working computer with high quality headset. RESPONSIBILITIES: - handle sales and other customer enquiries/complaints. - assist customers via chat, call or email in speedy and accurate manner. - provide follow-up actions when needed. - take ownership of customer disputes and manage the issue from start to finish. - attend training sessions and continuously improve knowledge and skills. - ensure that all information entered into the system software is complete and accurate. - work on tasks/projects assigned to you not stated in this agreement. Wired internet connection is required on this job. Freelancers using WIFI and plug-it/internet stick do not need to apply. Work hours will be anytime in between 7AM to 7PM PACIFIC TIME for 8 hours a day, depending on agreement at an initial hourly rate of $5.00 including Upwork Fees. Please update your Upwork profile or send an updated resume (if needed) to help us evaluate if you are fit for the job.
Skills: VOIP Software Administrative Support B2B Marketing BPO Call Center