Our client is a web design and development agency that builds sites for a variety of small businesses (restaurants, daycares, e-commerce) etc), non-proﬁt, and corporate clients. We’re looking for someone smart, ambitious, and personable to help us make that list even stronger.
Your job is to lead website projects, from concept to launch. You internalize the client’s business goals to help them develop a vision and strategy for the site, then lead our team to ensure that it is executed on time, within budget, and according to our quality standards. You will receive the clients company information from our sales team and initial assessment of the clients goals for their business. As the client’s main point person, you manage their concerns and requests along the way while educating them and helping them make good decisions.
Act as clients’ main point person, answering emails.
Work with management to Create goals and benchmarks for sales and design team based on the annual cost benefit analysis.
Daily and weekly Virtual Meetings with the Sales Manager for updates and reporting.
Create project budgets and timelines.
Schedule review meetings with clients and team members.
Help clients form and articulate a website strategy.
Attend review meetings to present our work and ﬁndings, answer clients’ questions, collect feedback, and assist in their decision making.
Lead team members to ensure they are delivering work to the client’s speciﬁcations.
Train clients to use their website.
Write quality assurance test plans and coordinate testing.
Approve time sheets from team members and track budgets.
Assist hiring managers with hiring creative, talented and ambitious web designers, developers, SEO & Social Media Specialists.
Passionate about creating beautiful, intuitive, and engaging web experiences.
Consultant. You understand and internalize our clients’ business goals. You also understand website design, technology, and usability well enough to help them make choices that support those goals.
Organized. You’re on top of all the budgets, schedules, emails, meetings, and calls that need to happen to get the job done, for multiple jobs at a time. You’re detail-oriented so nothing slips through the cracks.
Big-picture thinker. At the same time, you don’t let small details cloud your thinking about the big picture. Such as why the client is building this website in the ﬁrst place.
Diplomat. You balance the (sometimes conﬂicting) needs of our clients, our team, and the owners with diplomacy and grace.
Communicator. With you at the helm, everyone feels well-informed about the present and future of the project. You know how to help non-technical people grasp technical concepts. And you’re willing to have hard conversations.
Writer. You have a way with words, and grammar is your friend.
Cool under pressure. When things go awry, you stay calm, take stock of the situation, and work towards solutions.
Smart. Enough said.
What We Offer
We love our work, we keep it relaxed, and we make sure everybody has a reasonable work/life balance.
If you’re interested, please send the following:
A brief note explaining why you think you’re a good match.
A few samples of projects you’ve worked on (URLs as well as any project management documents you created). If you created it with a team, be clear about your role.
Two or three references.
4 years experience